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Fantastic Nails

+1 630-468-2035
7225 Kingery Hwy, Willowbrook, IL 60527 United States of America
Open Today: 10:00 AM - 07:30 PM

Quick Facts About Fantastic Nails

Fantastic Nails Place, based on the comments provided, has both strengths and weaknesses. In terms of strengths, the salon seems to have excellent customer service, cleanliness, professionalism, and a friendly atmosphere. Additionally, they are commended for their affordable pricing and convenient parking options. Many customers appreciate the quality of the nail services provided and express satisfaction with the final results. Some customers even consider it their go-to salon for special occasions like weddings or bachelorette parties.
One of the first positive comments praises the exceptional customer service experienced over the phone, with a respectful and accommodating staff member. This indicates that the salon values their customers and strives to meet their needs. The comment also mentions the prompt greeting upon arrival, indicating that the staff is attentive and welcoming.
The comment regarding cleanliness and professionalism adds to the strengths of Fantastic Nails Place. Maintaining a clean environment is crucial for any salon, and the fact that customers specifically mention it indicates that the salon prioritizes hygiene. The professionalism of the employees is also highlighted and appreciated by customers.
Affordability is another strength of Fantastic Nails Place. The comment mentions the different pricing options for pedicures, showcasing their flexibility and catering to a variety of customers. The "bang for the buck" statement reinforces the idea that customers feel they are getting a good deal for the services provided.
Positive comments regarding the quality of the nail services are a significant strength for Fantastic Nails Place. Customers consistently mention how pleased they are with the final results, emphasizing that their nails always come out amazing. This demonstrates the skill and expertise of the staff in providing excellent manicures and pedicures.
Another positive aspect highlighted is the friendly and friendly staff. Customers appreciate the good service they receive and mention how the employees are personable and create a pleasant atmosphere.
Despite the strengths mentioned above, there are also some weaknesses indicated in the comments. One customer expresses dissatisfaction with the services received, stating that the nail technician did not follow their instructions and used the wrong type of acrylic. Moreover, the customer complains about the technician's lack of finesse while filing the nails, leading to bleeding. This negative experience highlights a lack of attention to detail and potentially inadequate training of certain staff members.
Another criticism is related to the salon's efficiency and time management. One customer mentions a wait time of 15 minutes after their sister's pedicure was finished, indicating a lack of organization and coordination among the staff. Additionally, another commenter mentions that their visit took almost 3 hours for a manicure and pedicure, which is considerably longer than expected.
Furthermore, the comment regarding employees being frequently interrupted by answering the door or phone raises concerns about potential distractions within the salon. This suggests that the staff may not be entirely focused on providing services to customers, which may lead to longer wait times and potentially compromised quality.
Overall, while Fantastic Nails Place has several strengths such as excellent customer service, cleanliness, affordability, and skilled staff, there are still areas for improvement. These include improving attention to detail during services, addressing issues with time management and efficiency, and minimizing distractions for employees.


Best TL Reviews

I had a great experience here today ☺️ I called and got a very respectful young man on the other end of the phone who accommodated my need for a same day appointment a couple of hours later when I arrived at the salon they were busy but immediately greeted me as I walked in the door had me sit pick out my colors for my nails and wait for my tech to be done with who he was finishing
MY TECH WAS TOM AND HE WAS GREAT
Great Nails great service and a great sense of humor it was an exceptional visit all around it was very pleased and I will return and see Tom when I'm in the area again check them out everyone was so polite
Very clean, very professional employees
My sister and I went there as a birthday gift for her.
I got the $31 pedicure I got the $41 for my sister
They started 5 minutes earlier than my did and last by 15 minutes after I was done.
Bang for the buck!
Plenty of parking
The guy totally messed up my Nails , i asked for acrylic and i got "dip acrylic" i did get the color and fake nails , while he was filing my nails with the electric drill he went totally off my nail which made my skin bleed , he ignored the bleeding and kept with it , meanwhile he wasn't filing them correctly!!!!!avoid the old man with glasses pls
My nails always come out amazing! Clean place, professional, super friendly, and affordable!
I loveee the way they always do my nails ???? exact shape i want great service & very friendly
Love the salon & they always do a great job! Did my bachelorette nails and wedding nails with them!
Excellent work, best to have an appointment. Seem to be a little short staffed now for walk ins.
Changed my review on this since last time. They have gotten super slow. For a mani/pedi it took almost 3 hours the last time I was there . I just don’t have that kind of time to spend getting my nails done. They do a good job but they’re always getting up and answering the door or the phone or something else. Employees are really nice though

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Fantastic Nails Info

Amenities

Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot

Today

Opening Hours

Monday 10:00 AM - 07:30 PM
Tuesday 10:00 AM - 07:30 PM
Wednesday 10:00 AM - 07:30 PM
Thursday 10:00 AM - 07:30 PM
Friday 10:00 AM - 07:30 PM
Saturday 10:00 AM - 06:00 PM
Sunday Closed

How to go there

Location