Two Cousins Beauty Supply Inc

+1 216-295-1345

13924 Union Ave, Cleveland, OH 44120 United States of America

Open Today: -

Quick Facts About Two Cousins Beauty Supply Inc

Two Cousins Beauty Supply Inc has several strengths that make it a popular choice for customers. Firstly, the prices are reasonable, which allows customers to get the products they need without breaking the bank. The reasonable prices attract a diverse range of customers who are looking for affordable beauty supplies.

Secondly, the staff at Two Cousins Beauty Supply Inc are described as friendly and very helpful. This creates a positive and welcoming environment for customers, making their shopping experience enjoyable. The friendly staff also provide assistance and guidance to customers, helping them find the products they need quickly and efficiently.

The store itself is also praised for its wide variety of products. Customers mention that they can find everything they need in one place, making it a convenient one-stop shop. The store has a decent size, allowing for a comfortable shopping experience, and the array of products ensures that customers can find something suitable for their needs.

One customer specifically mentions the professional and kind employee who assisted them during their visit. This highlights the importance of excellent customer service and the positive impact it can have on customers' overall experience.

Despite these strengths, there are also some weaknesses that customers have pointed out. One customer mentions an issue with the cashier not removing the censor, causing them to have to return to the store. This reflects a potential inefficiency in the checkout process and highlights the need for more attention to detail during transactions.

Another weakness is the limited availability of certain products. One customer specifically mentions the lack of gray latch hook hair, which suggests that the store may not always have a wide range of options for customers to choose from. This could be a drawback for customers who are looking for specific products and may have to go elsewhere to find them.

Another weakness highlighted is the pricing of smaller items. One customer mentions that smaller items that are normally less than a dollar were overpriced. This may deter customers from purchasing these smaller items, as they may find them cheaper elsewhere. Additionally, during the store's closing sale, some customers noticed that the prices for hair and other products had been doubled or even tripled. This could lead to customers feeling deceived or taken advantage of, which can damage the store's reputation.

Lastly, the comment about the store not having hats in stock in October suggests a lack of inventory management. Failing to anticipate and provide products that are in demand during certain seasons or periods can lead to customer disappointment and potentially lost sales.

In conclusion, Two Cousins Beauty Supply Inc has various strengths that attract customers, such as reasonable prices, friendly and helpful staff, and a wide variety of products. However, there are also weaknesses that need to be addressed, including potential inefficiencies in the checkout process, limited availability of certain products, issues with pricing, and a lack of inventory management. By addressing these weaknesses and building on their strengths, Two Cousins Beauty Supply Inc can continue to serve their community and maintain a strong presence in the neighborhood.

Best TL Reviews

This place is what's up! Prices are reasonable and the staff is friendly and very helpful but, when older lady Kim Lee cash you out, make sure she remove the censor! I had to go back to get removed and was not happy about that because I spent more money ????! Lol. I will return... It's a good place for everything. One stop shop!

It was alright but they should get more gray latch hook hair the prices were reasonable

Nice decent sized store with a plethora of variety on hair products and more. Normally I take up to 15 minutes in a hair store looking for my specific products. At this particular Two Cousins, I found everything I needed within 5 minutes. And the employee that was working at the time was professional and very kind. I will shop here again in the near future. ????????????????

They still have some hair products left .A few human hair wigs in the back on the top shelf and the rest are synthetic a few ponytail drawings and nail polish eyelashes. Everything is 50% off

This store is going out of business amd right now everything is 70% off

I have been in this store 4 times, 3 of them when everything was 50% off. I walked each aisle every visit and the 1st time I noticed all of the smaller items that's normally less than a dollar was overpriced , where normally you can get at least 5 combs for a dollar 1 was a dollar. But all of the product and here seems to be normal priced. But I just recently went when everything was 70% off and I have noticed the prices have been doubled some even tripled for hair and product. Like I can normally get some Marley hair there for 4 to $5 a pack but their pricing it at like 13.

A BEAUTY SUPPLY STORE IN CLEVELAND, IN OCTOBER WITH NO HATS??? GREAT!!!

This location is still the best. They have just about everything you need from lipstick to hair & much more. All they need to do is fix the parking lot & they'll be perfect. Also, the young lady that works here is an awesome employee.

This store has been around for a long time and we enjoy having this store in our neighborhood because we can get our supplies for our hair there and it has been a Dependable source we appreciate businesses that have been around and service the community this store has met the needs of its customers for a long time we truly appreciate those who stick and stay I can truly say that two cousins is a relic in our neighborhood God bless