Quick Facts About Royal Nails & Spa
Royal Nails & Spa is a nail salon that has received mixed reviews from customers. While some customers are highly satisfied with the service, there are also some who have expressed dissatisfaction. In order to evaluate the strengths and weaknesses of the salon, we will analyze the comments provided.
One of the key strengths highlighted by customers is the friendly and welcoming staff. They mention that staff members like Jennifer and Tom are friendly, approachable, and know their customers by name. This personalized service creates a positive and comfortable atmosphere for customers, enhancing their overall experience.
Another strength mentioned is the efficiency and attention to detail of the technicians. Customers appreciate the skill and quality of the nail services provided by technicians like Jenny and T. They acknowledge the fantastic job done on their nails and express satisfaction with the results.
Additionally, customers appreciate the reasonable prices offered by Royal Nails & Spa. They believe that the salon provides good value for money, making it an attractive option for those on a budget. This affordability factor is likely to attract more customers and contribute to the salon's success.
Furthermore, customers often comment on the relaxing and calm atmosphere at the salon. They appreciate the attention and time given to them during their treatments, mentioning the gentle and kind nature of technicians. The salon is described as a place where customers can unwind and enjoy a spa-like experience.
On the other hand, there are also weaknesses mentioned by customers that should be addressed by Royal Nails & Spa. One complaint raised is regarding the inconsistency in the quality of nail designs. While some customers are satisfied, others mention issues such as the top coat being uneven and lacquer being smudged during the application of gems. Maintaining consistency in the quality of nail designs is important for customer satisfaction and should be addressed by the salon.
Another weakness highlighted by a customer is the inability of the technicians to fulfill specific requests. This customer wanted a particular flower design but was informed that it could not be done. The customer then requested for diamonds to be applied instead, but again, the salon was unable to provide the right shape of diamonds. This indicates a lack of flexibility and ability to accommodate customer preferences.
In conclusion, Royal Nails & Spa has several strengths that contribute to a positive customer experience. These include the friendly and welcoming staff, skilled technicians, reasonable prices, and a relaxing atmosphere. However, there are also weaknesses that should be addressed, such as consistency in the quality of nail designs and the ability to fulfill specific customer requests. By addressing these weaknesses, Royal Nails & Spa can further enhance the overall customer satisfaction and continue to attract and retain loyal customers.
Best TL Reviews
Jennifer is my tech. Fantastic. Always has time for me, knows my family members by name as I talk about my grandchildren at each appointment lol. I enjoy going for my dip powder and pedicures. I'm always satisfied each time. Been going here for almost a year. 10 stars!!!
Mimi
Jenny always does my nails and always does a fantastic job! Prices are very reasonable and the staff is always friendly :)
The pedicure was nice and the people were friendly but I'm not happy with the quality of my nail designs. The top coat isnt even and the lacquer was smudged when the gems were Applied
It was my first visit today and I just had the most beautiful pedicure! I was greeted at the door by Jennifer, she welcomed me by opening the door, and filling the room with her happy smile! Tom performed my pedicure and his attention to detail was amazing. The salon was clean, and every technician was friendly! I can’t wait to go back, I highly recommend this place.
Helen blessed me with not only a beautiful pedicure, but everything that went along with it. Massage, reflexology - I was exhausted and had no idea how badly I was hurting! I feel great now! Fantastic experience. Very nice!
I always leave here a happy customer. T always does an amazing job, she’s very efficient, and always helps me out with my colors. I’ve enjoyed every experience I’ve had here. Sometimes they are busy, so calling ahead and scheduling an apt is always good.
Was not a place to come at all to if u go all out for ur nails and like them well done. Couldn’t do the flower I asked for so I said that’s fine take it off and just put the diamonds on that I wanted and didn’t have the right shape diamonds so I said okey just leave them as is, payed and got out. they didn’t even do the shape right.
Amazing salon relaxing atmosphere. They take there time extremely relaxing. Jennifer was gentle and kind. Nina was doing the person next to me and she raved about how great she was too. If you want an calm and quite relaxing spa day go here you won’t regret it! ❤️
Place Pictures
Royal Nails & Spa Info
Amenities
Accessibility
-
Wheelchair accessible entrance
-
Wheelchair accessible parking lot
Amenities
-
Gender-neutral restroom
-
Wi-Fi
Planning
-
Appointments recommended
Payments
-
Debit cards
-
Credit cards
Today
Opening Hours
| Monday | 09:00 AM - 07:00 PM |
|---|---|
| Tuesday | 09:00 AM - 07:00 PM |
| Wednesday | 09:00 AM - 07:00 PM |
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 07:00 PM |
| Sunday | Closed |
How to go there
Location
Places