Teri's Styling Salon

+1 724-478-1488

1101 N Warren Ave, Apollo, PA 15613 United States of America

Open Today:

Quick Facts About Teri's Styling Salon

Strengths:

1. Quality service: Many customers comment on Teri's ability to consistently do a wonderful job on their hair. This indicates that she has the skills and expertise necessary to provide high-quality styling services.

2. Customer satisfaction: Several comments highlight the fact that customers are extremely satisfied with Teri's salon. They appreciate that she listens to their requests and consistently delivers the desired result. This suggests that Teri has a strong focus on customer satisfaction, which is crucial for building a loyal customer base.

3. Affordability: Multiple customers mention that Teri's prices are very affordable. This can be a significant strength, as competitive pricing can attract new customers and encourage repeat business.

4. Customer loyalty: Several customers mention that they have been going to Teri's salon for years and refuse to go anywhere else. This indicates a high level of customer loyalty, which is a testament to the quality of service provided by Teri.

5. Positive word-of-mouth: Many customers explicitly state that they would recommend Teri's salon to others. Positive word-of-mouth can be extremely valuable for attracting new customers and building a strong reputation in the community.

6. Flexibility: One customer mentions that Teri is very flexible with appointments. This is an important strength as it demonstrates her willingness to accommodate her customers' schedules, making it easier for them to make and keep appointments.

7. Personalized service: Teri is described as thoughtful, caring, and easy-going. She is praised for listening to her customers and understanding their unique hair needs and struggles. This personalized approach can help create a comfortable and welcoming atmosphere for customers.

Weaknesses:

1. Inconsistent communication: One customer mentions that they tried multiple times to make an appointment for their mother but never received a call back. This suggests a potential weakness in Teri's communication and organization, which can lead to missed business opportunities and customer dissatisfaction.

2. Limited geographical reach: A customer mentions that they live out of state but still come to Teri for their hair appointments. While this reflects positively on Teri's skills and customer loyalty, it also highlights a potential weakness in terms of geographical reach. Limited accessibility may hinder Teri's ability to attract new customers who live far away.

Recommendations:

1. Improve communication and responsiveness: Teri should make an effort to improve communication with customers, especially when it comes to returning calls and booking appointments. Implementing a reliable appointment management system or hiring additional staff may help address this weakness.

2. Expand online presence: Creating a website and social media accounts can help Teri's salon reach a wider audience and attract new customers. This will also provide a platform for customers to leave reviews and share their positive experiences, further boosting the salon's reputation.

3. Offer additional services: Consider expanding the range of services offered at the salon to cater to a broader customer base. This could include services such as nail care, skincare, or makeup application.

4. Develop a referral program: Since many customers already recommend Teri's salon to others, implementing a referral program can incentivize existing clients to bring in new customers. This can be done through discounts or special offers for both the existing client and the new referral.

5. Market to out-of-state customers: Given the positive feedback from customers who travel to Teri's salon from out of state, it could be beneficial to specifically target these potential customers through targeted online advertising or partnerships with local accommodations.

Overall, Teri's Styling Salon has several strengths, including quality service, customer satisfaction, affordability, and customer loyalty. By addressing weaknesses such as communication and geographical reach, Teri can further enhance her salon's success and attract a wider customer base.

Best TL Reviews

She always does a wonderful job on my hair ????

Teri is amazing, I haven't been anywhere else since our first visit because it's always so quick and exactly what you ask for.

Teri is a wonderful lady and did an amazing job cutting my son's hair!! We'll definitely be regular customers! And the price was very affordable!!

Tried to make a appointment for my mother 2 times last week 3 times this week never got a call back from her.

Teri is amazing! She does excellent work. I’ve been going to her for about 3 years. I won’t go anywhere else and will not let anyone else cut, color or do waxing. She’s reasonably priced and super friendly and caring.

Teri's is the only salon I've ever gone back to! Super friendly, awesome prices, does a great job! I live out of state now (Tennessee) and still have her do my hair when I come home! There's no place like hers!

Not only is Teri affordable but she is thoughtful, caring and easy going. She listens to her customers, personable and does a fantastic job. My sisters have been going to her for years and now I know why. As someone with curly hair, I always feel judged at salons, because my entire head is all inconsistent curls. I rarely go and do it all by myself-cut and color. Teri made me feel comfortable and understood my hair struggles, something I have never experienced in a salon. Just for that she has my business but she also has a lot of talent, is extremely hard-working and has the cutest salon. This is a wonderful, home town business and Teri is just absolutely fantastic.

Teri's is by far the best salon I have ever been to. She is unbelievably kind, very flexible with appointments, and prices are more than fair. I would recommend anyone to this salon!!!