OJ's Beauty Supply

+1 734-547-8110

1641 Holmes Rd, Ypsilanti, MI 48198 United States of America

Open Today: -

Quick Facts About OJ's Beauty Supply

OJ's Beauty Supply has several strengths that make it a popular choice among customers. One of its main strengths is the good selection of popular items that they carry. Many customers appreciate that they can find a wide range of beauty supplies in one place, including nails, t-shirts, wave caps, professional hair clippers, and trimmers. This one-stop-shop aspect of OJ's Beauty Supply is highly praised by customers, highlighting the convenience and variety that the store offers.

Additionally, customers appreciate the helpfulness and friendliness of the employees at OJ's Beauty Supply. Many comments mention that the employees are willing to assist customers in finding the products they need and even recommend alternatives if a specific item is not available. The fact that they are knowledgeable about the products and can offer recommendations shows their dedication to customer satisfaction.

Another strength of OJ's Beauty Supply is their willingness to order products for customers upon request. Several comments mention that the store is willing to go above and beyond to meet customer needs. If a customer is unable to find a specific product, OJ's Beauty Supply is willing to order it for them. This level of customer service demonstrates their commitment to providing a wide range of products and ensuring customer satisfaction.

Despite these strengths, OJ's Beauty Supply has some weaknesses that should be addressed. One of the main weaknesses mentioned in the comments is the store's limited selection of products for certain hair types. One customer mentioned that they were unable to find their favorite razors for ethnic hair, and when they asked about ordering them, the store seemed unwilling to fulfill their request. This shows a possible weakness in the store's ability to cater to the diverse needs of all customers.

Another weakness mentioned is the lack of expertise in certain areas, particularly with synthetic wigs. A customer mentioned that they had a negative interaction when trying to purchase a synthetic wig for a photoshoot. They suggest that having employees who wear synthetic wigs themselves or have more experience in that area would be more beneficial. This feedback highlights a potential weakness in the store's knowledge and expertise in specific beauty categories.

Additionally, one comment mentions that the store is not located in the best neighborhood. This could be seen as a weakness, as it may deter potential customers who feel uncomfortable or unsafe in that environment. The presence of questionable individuals and activities near the store may negatively impact the overall shopping experience for customers.

Furthermore, one customer mentioned that they found the prices to be overpriced and the pack of hair to be smaller than expected. This suggests a potential weakness in the store's pricing strategy and product quality control. Customers expect fair prices and products that meet their expectations, and any discrepancies in these areas may lead to dissatisfaction.

In conclusion, OJ's Beauty Supply has several strengths that contribute to its popularity, including a good selection of popular items, helpful and friendly employees, and a willingness to order products upon request. However, there are also weaknesses that need to be addressed, such as limited product selection for certain hair types, a lack of expertise in certain areas, the store's location in a questionable neighborhood, and potential issues with pricing and product quality. By addressing these weaknesses, OJ's Beauty Supply can continue to improve its customer experience and maintain its position as a go-to beauty supply store for customers.

Best TL Reviews

Good selection of some popular items but they don’t carry my favorite razors for ethnic hair; when I asked, they sound unwilling to order them so I’ll just try to find what I require on my next trip to Detroit.

Found the most beautiful synthetic wig for a photo shoot and the interaction I had deterred me from buying the hair. It would be most profitable to have people that wear synthetic wigs sell them because they have more experience in that area or with wigs in general. Overall love this place and I always go to get a wig that will last me a least a month or two, they truly have everything you need and more. If they don’t have it, they will literally order it if prompted by a customer.

Everything you need for beauty supplies we're here's nails t-shirts wave caps professional hair clippers and trimmers One stop shop. Super nice Brothers running the store!

They always have everything you want

I love the store and the people are very personable and friendly. They are very helpful also with finding products that you need and will even tell you where to buy a product if they do not carry it, or will order it for you. The only con I have is that it is not in the best neighborhood so if you get a little spooked by people hanging out around the place that look questionable, smoking weed, cat calling women etc then you would want to steer clear of this place. PLUS there is a liquor/party store near that a lot of questionable looking people tend to go.

Employees were nice and helped me find what I needed and gave me wonderful recommendations.

First timer... I've lived around here for over a year never seen this place before.Great supply of products.Manager was extremely nice and curteous, definetly will be back

I visited this location while visiting my family in Ypsi. It has an array of products, but the item I wanted was overpriced and the pack of hair was small like it had been split between two packages. The store reps are nice though.