Perfect Nails

+1 615-781-8599

4689 Trousdale Dr, Nashville, TN 37204 United States of America

Open Today: -

Quick Facts About Perfect Nails

Strengths of Perfect Nails place:

1. Creative and talented nail technicians: Many customers praised the creativity and skill of the nail technicians at Perfect Nails place. Tony and Autumn were specifically mentioned for their excellent work and attention to detail. This indicates that the salon has talented and experienced professionals who are capable of delivering high-quality nail services.

2. Friendly and welcoming staff: Several comments highlighted the friendly and welcoming nature of the staff at Perfect Nails place. This is an important strength as it helps to create a positive and comfortable atmosphere for customers. Friendly staff can also contribute to building strong customer relationships and promoting customer loyalty.

3. Excellent customer service: Many comments mentioned the great service provided by the staff at Perfect Nails place. This indicates that the salon values its customers and strives to provide them with a pleasant and satisfying experience. Good customer service is crucial for customer retention and attracting new customers through positive word-of-mouth.

4. Wide color selection: One customer complimented Perfect Nails place for their extensive color selection. Having a wide range of colors allows customers to have more choices and experiment with different nail designs and styles. This can be a major selling point for the salon.

5. Attention to detail: The comments complimented Autumn's attention to detail. This reflects positively on the overall service quality of the salon. Paying attention to detail ensures that customers receive thorough and precise nail treatments, which enhances customer satisfaction.

Weaknesses of Perfect Nails place:

1. Price-value ratio: One customer expressed dissatisfaction with the price paid for non-gel polish, stating that the nails looked "a little crusty" for the price they paid. This suggests that the salon's pricing may not align with the quality of the service provided, which can be a weakness. It is important for the salon to ensure that customers feel they are receiving good value for the price they pay.

2. Nail durability: A customer mentioned that their pointer finger snapped in half and broke off the next day after getting their nails done at Perfect Nails place. This indicates a potential weakness in the durability of the nail treatments. Nails should ideally last for a reasonable amount of time without breaking or chipping, and this incident suggests that the salon may need to improve in this aspect.

3. Lack of consistency: While many customers had positive experiences with the nail technicians at Perfect Nails place, it is worth noting that not all customers were completely satisfied. One customer mentioned that they might give the salon another try if the nails hold up well. This indicates a lack of consistency in the quality of the service, which can be a weakness. Ensuring consistent quality across all services is crucial for maintaining customer trust and loyalty.

In conclusion, Perfect Nails place has several strengths that contribute to its positive reputation, including creative and talented nail technicians, friendly and welcoming staff, excellent customer service, a wide color selection, and attention to detail. However, there are also weaknesses that need to be addressed, such as the price-value ratio and consistency in service quality. By addressing these weaknesses, Perfect Nails place can further improve its reputation and customer satisfaction levels.

Best TL Reviews

Tony did my pedicure and nails! I loved his services. He’s very creative and does good designs as well! They have a great color selection! They also had a sugar scrub that I loved! Check them out at Wonderful Nails!

Such an incredible and professional experience! This was our first time at this nail salon and we were greeted by friendly staff who provided a welcoming environment. And the work they did was amazing. I would and will definitely recommend them to my family and friends!

Glad to have Thu and Tony back at a new location (former Wonderful Nails). My feet were neglicted and feel so soft after Thu worked her magic. Daughter also got new nails and pedicure -- both of us were very happy!

Autumn did a fantastic job and had excellent attention to detail! She was very nice and made great conversation as well. Definitely will be returning and would highly recommend

ABSOLUTELY LOVE THIS PLACE!!!!

They do excellent work and are courteous, knowledgeable and professional. i have been a client for more than 10 years.....TJordan

$65 for non gel polish and left looking a little crusty. I loved the shape and color but feel for the price it could be better. Service was great aside from that. Very nice staff. If the nails hold up great, I might give them another try.

Update: next day pointer finger snapped in half and broke off. For the price I am extremely disappointed. Would not recommend

Autumn was on time and very welcoming and anything I asked for was provided with no complaints. Mr. Tony and Autumn was very respectful and friendly with great time management!

Tony is AMAZING! Not only does he do a beautiful job on our nails, he also goes above and beyond to make it a fun experience. My roommate and I will be coming back for awhile! Thanks Tony!