Super Top Nails

+1 661-873-7892

2641 Oswell St E, Bakersfield, CA 93306 United States of America

Open Today: -

Quick Facts About Super Top Nails

Super Top Nails has several strengths that have been highlighted in the comments. One of the main strengths mentioned is the excellent service provided by the staff. They are described as accommodating, friendly, and sweet. The friendly and welcoming attitude of the staff creates a positive and enjoyable experience for customers. Additionally, the staff members are praised for their professionalism, as they are seen wearing white smock tops, gloves, and hair and face coverings.

Another strength of Super Top Nails is the cleanliness of the shop. Customers mention that the shop is very clean, and cleanliness is particularly important when it comes to services like pedicures. This gives customers a sense of comfort and safety during their visits. The shop's dedication to cleanliness is also mentioned in relation to providing foot care for diabetic customers, indicating that they take extra precautions to maintain a hygienic environment.

The availability of a massage chair is also seen as a strength of Super Top Nails. This additional service enhances the relaxation and comfort of customers during their visit. The positive comment about the massage chair suggests that it adds value to the overall experience at the salon.

The prices and location of Super Top Nails are also mentioned as strengths in the comments. Great prices attract customers looking for affordable services, and a convenient location makes it easier for customers to access the salon. These factors contribute to the appeal of Super Top Nails and may attract more customers.

However, alongside these strengths, there are also some weaknesses mentioned in the comments. One weakness highlighted is the issue with inaccurate operating hours. According to one comment, the salon tends to close when they feel they have enough work, even before the stated closing time of 7 pm. This inconsistency in operating hours can be frustrating for customers who rely on accurate information and may lead to a strain in the relationship between the business and its customers. Additionally, it was mentioned that the salon was not open on Sundays, which can limit accessibility for some customers.

Another weakness mentioned is the lack of service provided despite advertising it. A customer stated that the salon promotes waxing services, but when they went in, the employee claimed they did not offer waxing. This inconsistency between the advertised services and the actual services provided can create confusion and disappointment for customers. The lack of a proper explanation from the employee can also be seen as a weakness, as it indicates a lack of transparency and communication.

In terms of timing, one customer had to wait 30 minutes as a walk-in customer. While this may not be a significant drawback, it can be seen as a weakness if the salon does not have an efficient system in place to manage walk-in customers and minimize wait times.

Despite these weaknesses, the overall feedback about Super Top Nails is positive. The strengths, such as friendly service, cleanliness, and additional amenities like the massage chair, contribute to a satisfying customer experience. The weaknesses mentioned, particularly regarding inaccurate operating hours and inconsistent services, highlight areas where the salon can improve to further enhance customer satisfaction and loyalty.

Best TL Reviews

Absolutely the best service, Sweetest most accommodating people, awesome, clean, friendly service 10 ???? s!!! But I DO hafta say the hours aren't accurate, they close when they feel they have enough work to do until 7pm . They're NOT OPEN TIL 7 . I walked in on a separate occasion @ 6:30pm & they refused to give me service, this woll greatly affect our relationship in the future! :(

Always very nice and I love the massage chair. Very clean shop and they do everything to protect their customers.

I love going thier.. their's no other place i would go ... i was just thier on Wednesday ???? always friendly but try to go be four they open it get very full on the weekends ... not open on sundays ????

Penny is the best nail tech . Friendly staff. My go to nail salon.

I had to wait 30 minutes because I was walk-in. They were dressed professionally with white smock tops, gloves, hair and face coverings. I tried this place on a whim and it paid off well. This will be my place of choice. They were friendly and the business was clean. Love my nails ????.

It clearly state on their window they offer waxing, I went it the guy was on his phone didn’t greet me. I had to get his attention I asked for a wax and he said they don’t do wax I asked him why are you promoting a service that you don’t provide he couldn’t answer my question so I left and spent my money somewhere else.

Cleanliness is key to me when discussing pedicures and I always feel comfortable and safe here. Of course they are all artists and run an efficient business. But I never am concerned when I bring my diabetic husband here for his foot care.

Great prices. Great location.