Quick Facts About Perfect Nails
Perfect Nails place, as indicated by the comments, has several strengths and weaknesses. In order to provide an analysis, the strengths and weaknesses will be categorized into different aspects of the business.
Quality of Service:
One of the major strengths of Perfect Nails place, as mentioned by multiple comments, is the quality of service provided by the nail technicians, specifically David and Hung. Customers have expressed their satisfaction with the work done by these technicians, noting that they always do a great job. Additionally, the ability of the nail technicians to accommodate customer preferences, such as placing the customer's own decals on their nails, is seen as a positive aspect of the service. The affordability of the service is also highlighted as a strength, making it an attractive option for customers.
On the other hand, there are also negative comments that indicate weaknesses in the quality of service. One customer mentions that even though the service was quick, the nails started to break within a few days, which is a cause for concern. The same customer also notes that the technician seemed dismissive of their concerns and rushed through the service. Another customer mentions that they were not impressed with the design skills of the technicians, as they were unable to create the requested designs, including stars and a moon. These comments suggest that there might be inconsistencies in the quality and skill level of the nail technicians at Perfect Nails place.
Customer Service:
Customer service is another aspect that is crucial for any business. In this regard, Perfect Nails place receives positive feedback in the comments. Multiple customers mention the friendliness and pleasantness of the nail technicians, specifically Hung and his wife. Patience and understanding are also highlighted as positive attributes of the customer service. This suggests that the staff at Perfect Nails place is attentive to the needs and preferences of the customers and strives to create a comfortable and positive experience.
However, there is also a negative comment regarding customer service. One customer mentions that Hung, the nail technician, was 30 minutes late for the appointment and displayed attitude when asked to sanitize the area. The customer also notes that the technician rushed through the service and did a poor job. This comment suggests a lack of professionalism and attention to detail in terms of customer service.
Durability and Longevity:
The ability of the nail service to last for a reasonable amount of time without chipping or breaking is an important factor for customers. In this aspect, there are mixed reviews for Perfect Nails place. While some customers express satisfaction with the longevity of their nails, mentioning that they did not experience any issues for several weeks, others had negative experiences. One customer mentions that nails broke within a day of getting them done, and despite getting them fixed, they broke again within a week. This suggests inconsistency in the durability and longevity of the nail services provided at Perfect Nails place.
Overall, Perfect Nails place has strengths in terms of the quality of service provided by certain nail technicians, affordability, and customer service. However, there are weaknesses in terms of consistency in service quality, design skills, and durability of the nails. To improve, Perfect Nails place should focus on addressing the weaknesses by providing consistent high-quality service, improving the skills of the technicians, and ensuring that the nails are durable and long-lasting. Additionally, customer concerns should be addressed promptly and with professionalism, to ensure a positive customer experience.
Best TL Reviews
Only have been going here for a few weeks now. I think I've found my place. Very happy with David, always does a great job! I had brought my own decals, and he had no problem placing them on my nails. Very friendly and affordable! You won't be disappointed.
1st time here. My nails were done by Hung. These are the best set of nails that I have ever gotten. I let him know exactly what I wanted, he did an ombre on one nail then asked if I liked it I said it's perfect. No need to go anywhere else. Thank you Hung
Nail tech was awesome! Very good price ????
I always go to Hung for my full set . He and his wife are always so pleasant.
I went in on Monday for a full set I was impressed by how quick Hung did my nails but I should have known just because something is done quick doesn’t always mean it’s good work. Anyway Tuesday the day after
I got them done the tip of one of them broke so I called made an appointment for Wednesday he fixed it for me free of charge which I appreciated but now it’s Thursday the day after I got a nail that broke fixed and now another nail just broke it hasn’t even been a full week I’ve had my nails done plenty of times in the past and they usually don’t break off till the 2nd or 3rd week. I’m upset because I literally just got them done and I tipped him and I’m left with nails that keep breaking but I’m sure theirs nothing that can be done. I also should add when I was getting them polished I asked could I get another coat of gold glitter polish I had got as accent colors on two of my nails because it seemed very transparent and he told me another coat would make it clumpy and thick but I knew it wouldn’t cause I used glitter polishes on my nails with up to 3-4 coats and it was never thick or clumpy. Honestly it seemed rushed and like he wanted to get it done and over with every time I had a concern it was like he brushed me off and reassured me it’d be fine but here I am 4 days in to my full set and two nails have broke already one that I did get fixed already I will add he does seem friendly and understanding but too dismissive of me having concerns for nails I’m paying for with my money
They couldn't even make the stars look good and when I wanted a moon on my nails it looked terrible I had to have him take it off
Love the customer service. Always kind and have patience. Helen and her husband is Amazing
Hung did my nails and I'm not impressed. Not only was he 30 mins late for my appointment but he caught an attitude when I asked him to wipe down after prior customer. He rushed through doing my nails being alil rough.. I let it slide.. I had to ask him to fix one nail once he finished.
He tried to fix it but it still looked weird but once again I LET IT SLIDE. A nail broke the next day while brushing my teeth & he fixed it. Well now a week later another has broken off and the paint is chipping BAD. 9/10 I won't be going back because I feel he did a poor job purposely because I asked him to sanitize his area. I mean we are in a pandemic so operate business in a safe and clean manner.
Also they can't seem to do any of the designs I've asked for... even the simple ones.
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Perfect Nails Info
Amenities
Health & safety
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Appointment required
Accessibility
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:30 AM - 07:00 PM |
|---|---|
| Tuesday | 09:30 AM - 07:00 PM |
| Wednesday | 09:30 AM - 07:00 PM |
| Thursday | 09:30 AM - 07:00 PM |
| Friday | 09:30 AM - 07:00 PM |
| Saturday | 09:30 AM - 06:00 PM |
| Sunday | Closed |
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Location
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