Quick Facts About True Nails
True Nails place has received both positive and negative comments from customers. These comments will be used to analyze the strengths and weaknesses of the salon.
One of the strengths highlighted by multiple customers is the quality of their nail services. Customers have mentioned that the salon did an awesome job on their nails and that they left satisfied with the results. This indicates that True Nails place has skilled technicians who are capable of providing excellent nail services.
Another strength mentioned by customers is the friendliness of the staff. Multiple customers have commented on the nice and friendly nature of the workers at True Nails place. This is an important aspect of customer service as it creates a welcoming and pleasant atmosphere for customers, making them more likely to return. Additionally, the ability of the staff to engage in great conversation adds to the positive experience for customers.
The responsiveness and efficiency of the staff is also highlighted as a strength in some comments. One customer mentioned that the staff fixed their nails within 30 minutes, which shows that True Nails place can provide quick and efficient service when needed.
These positive aspects of True Nails place contribute to its reputation as a reliable salon with skilled technicians and friendly staff. Customers appreciate the quality of the services provided and the overall pleasant experience they have while visiting the salon.
However, there are also some weaknesses that have been highlighted in the comments. One major weakness mentioned by a customer is the poor technique used by a technician when removing acrylic nails. This resulted in the customer experiencing a lot of pain and damage to their natural nails. This incident reflects a lack of proper training or knowledge on the part of the technician, which is a serious concern. It is important for True Nails place to ensure that all their technicians are properly trained in all aspects of nail care to avoid such incidents.
Another weakness that has been mentioned by multiple customers is the lack of durability of their manicures. Customers have reported that their nails chipped or lost gems within a week, which is not a satisfactory lifespan for a professional manicure. This reflects a possible issue with the product quality used by True Nails place or the application technique used for gel manicures. This is an area that the salon should address to improve customer satisfaction and the longevity of their services.
Some customers have also criticized the pricing of True Nails place, stating that it is expensive compared to the quality they receive. This suggests that the salon may not be providing good value for the money spent by customers. Adjusting the pricing strategy or improving the quality of the services may help address this issue.
Another weakness mentioned in the comments is the inconsistency in service quality. While some customers praise the salon for their acrylics, others mention that the pedicures are not up to par. This inconsistency indicates a lack of uniformity in the quality of services provided by the salon. True Nails place should focus on maintaining a consistent level of service quality across all the services they offer to ensure customer satisfaction.
In conclusion, True Nails place has several strengths, including skilled technicians, friendly staff, and quick service. However, there are also weaknesses, such as the poor technique used during acrylic removal, durability issues with manicures, higher pricing compared to quality, and inconsistency in service quality. Addressing these weaknesses will be crucial for True Nails place to maintain and improve its reputation and customer satisfaction.
Best TL Reviews
They did an awesome job on mine and my friends nails, me and my friend haven’t found a really good place we liked but we think this is our go to place now. After he finished my friends nails he was cleaning and taking care of things! All the workers in there are also super super nice and make great conversation. Very friendly.
This saddens me to have to leave this review. Let me start by saying I've been coming to this place for manicures and pedicures over the past year and have loved the service, staff, and my nails. But today was different. Last month, I had them put acrylics on for my first time. He did a masterful job and was super patient and helpful. Today I went to have them removed because I prefer my natural nails. I read that it's best to have the salon remove them for the health of your nails. The younger female technician clipped the acrylic and then used another tip to rip the acrylics off! I yelped in pain several times and I could feel my face turn red from the pain. It was SO painful and my nails are so damaged from it that it will be months to get them healthy again. I assumed the technician knew best, but now after researching I know the technician took a shortcut that is not standard and does a lot of damage. So disappointing. If I go back for a regular mani and pedi, I will only let the man or the two "older" (than the younger gals) woman work on me. But I don't know if I will be back. The more I reflect on this, the more disappointed I am.
i have gone to this salon twice.
my nails always look good when i leave but not even a week later gems fall off…stickers start peeling underneath my top coat. and when i called to get them fixed it’s always “we are too busy”
highly unprofessional and not good quality.
i will not come back and spend another $80 on a set that doesn't even last me a week.
don’t come to this salon. very pricey that dosent match the quality with the money you spend.
i love this place, but only for their acrylics. I have come here many times and they do an amazing job with full sets. but they’re pedicures? definitely not worth it. they cut your nails extremely short, to where it hurts, and they never paint the whole nail, nor take the time to make them even. PLEASE COME HERE FOR ACRYLICS! but the pedicures are not near good.
This place is amazing. I went to pretty nail salon and they did a horrible job. The nails looked awful. I went to true nails and they got them fixed up for me within 30 minutes and they were cheaper in price too. Amazing staff. Very friendly. Very helpful. Will definitely be going back. Thank you guys for the amazing job!
I enjoy coming here! I have to keep my nails short for work (I'm a nurse). The ladies are so kind, attentive and skilled- despite short nails, I always leave feeling feminine.
A beautiful cat eye ???? looks like the night sky.
I am not sure if it is que product quality or the way the do gel manicures, but this is the second time that my manicure chips within 4 days.
Went here to get my nails done for my wedding this weekend! They did so well! Better then expected and will definitely be coming back here! Thank you Viet, Mimi and Amee
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True Nails Info
Amenities
Health & safety
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Mask required
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Temperature check required
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Staff wear masks
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Staff get temperature checks
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Staff required to disinfect surfaces between visits
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:30 AM - 07:00 PM |
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| Tuesday | 09:30 AM - 07:00 PM |
| Wednesday | 09:30 AM - 07:00 PM |
| Thursday | 09:30 AM - 07:00 PM |
| Friday | 09:30 AM - 07:00 PM |
| Saturday | 09:30 AM - 07:00 PM |
| Sunday | 10:00 AM - 05:00 PM |
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