Quick Facts About Suna Salon & Spa
Suna Salon & Spa has received mostly positive comments from customers, highlighting its strengths in terms of cleanliness, professionalism, punctuality, quality of services, and value for money. Customers have specifically mentioned the excellent experience they had with specific hairdressers, such as Philip and Deanna, who provided exceptional services and achieved great results. The before and after pictures of hair transformations have been praised, and customers have noticed healthier hair after receiving treatments and styling. This shows that Suna Salon & Spa has skilled and knowledgeable staff members who can address various hair concerns and provide appropriate recommendations for maintaining hair health.
The positive comments also mention the inviting and clean environment of the salon, which contributes to a pleasant experience for customers. The friendly and accommodating nature of the Suna team has been appreciated, as they are able to schedule appointments according to customers' preferences. This shows that the staff members are attentive to customer needs and strive to provide a satisfactory experience.
Several comments mention the expertise of the salon in sugar waxing. The quick and thorough services in this area have been specifically praised, with customers expressing their satisfaction with the results. This indicates that Suna Salon & Spa has trained professionals in sugar waxing techniques and provides efficient and effective services in this area.
In terms of weaknesses, one comment mentions a negative experience with a staff member during a sugar waxing session. The customer felt that the staff member was not professional and exhibited rude behavior. This incident reflects a lack of proper customer service and communication skills on the part of the staff member. This negative experience might deter potential customers who are looking for a salon with polite and respectful staff members.
There is also a comment that accuses the salon of racism. The customer claims that they experienced racism because of their skin color. While it is essential to consider and address any allegations of discrimination seriously, it is important to note that this comment is the only one mentioning racism and cannot be validated without further evidence or additional experiences shared by other customers. It is crucial for the salon to ensure that all customers are treated equally and respectfully, regardless of their race or ethnicity.
Another comment states that while the services provided were great, previous experiences with other stylists in Sarasota were terrible. This indicates a potential weakness in the overall quality of stylists in the area, as customers had difficulties finding a reliable and skilled hairdresser before discovering Suna Salon & Spa. This could be an opportunity for Suna Salon & Spa to further emphasize its expertise and talent in hairstyling to attract more customers who have had negative experiences elsewhere.
In conclusion, Suna Salon & Spa has several strengths, including skilled and knowledgeable staff members, clean and inviting facilities, and efficient services in sugar waxing. Positive comments from satisfied customers highlight these strengths, while a few negative comments mention instances of poor customer service, potential racism, and difficulties finding reliable stylists in the area. Overall, Suna Salon & Spa has the potential to improve and maintain its positive reputation by addressing weaknesses and continuing to provide exceptional services to its clients.
Best TL Reviews
Had an excellent experience with Philip. I had to do a little research with my Turkish hairdresser for 20 years in Maryland.
After going to two different people here in Sarasota I knew I needed something more. He led me to Phillip and I couldn’t be happier.
He had to spend a lot of time repairing my hair. I couldn’t believe the before and after pictures. Not only are the style and highlights amazing, my hair is so much healthier. He also advised me on some conditioning to do at least weekly to keep it healthy.
I will definitely be returning for regular hair appointments.
Positive: Cleanliness, Professionalism, Punctuality, Quality, Value
My best friend recommended Suna when I decided to get a bikini wax for my wedding, and I was so impressed with the results that I have been going to Suna now for several months for her sugar wax services! She is very quick and thorough, which I appreciate immensely! The salon is clean and inviting and the Suna team is very friendly and always able to get me in for a wax on the date and time that I request! I couldn't recommend Suna Salon enough! I wouldn't go anywhere but Suna's for all my sugar waxing needs!
Service: Bikini Sugar Waxing
This small, family owned establishment is top-notch!. The owner took me in for a last minute hair appointment (cut and bleach/tone, style blonde hair) and just did an incredible, professional job. Prices are more than fare for the service you will receive.
Horrible customer service!! Went in for sugar waxing, the lady did not explain anything and just went for the kill lol. I told her it was my first time and that she caught me off guard. She started yelling at me and said I wasn’t ready. Then told me to get out but wouldn’t leave the room for me to put my clothes on. Then she proceeded to keep screaming and tell her staff that I was mental, stupid, and more pleasant words.
Edit: Don’t go if you’re black!! They’re very racist and was shock to see I was black. (I made the apt over the phone and I have a white girl voice)
RESPONSE BACK TO OWNER: That is not what happened at all!!! I never called her out of her name and when I tried to explain what happened I was told to shut up and that no one is going to listen to me. Let’s keep it real like be for real!
I found this place randomly on google while searching for a salon near me it turns out the best I would go back always very sweet people the lady did a great job and took care of me way better than European wax thank you
I frequently visit Suna Salon and love how professional and attentive their staff members are. Although getting a wax is a painful experience I appreciate how they expedited the process.
Deanna is an absolute pleasure and a true professional. I am always excited for each haircut and the fabulous experience. Shes gives me these amazing head massages during shampoos. Suna Salon is an absolutely beautiful salon and has an amazing staff!
I have been coming down to Sarasota for the past 3 years and have had a few terrible experiences with stylists but not this time! Phillip did a great job color matching my roots and gave me a fantastic cut. He was very professional and the cost for my experience was very reasonable! I will be back next year. Such a relief knowing I have a salon/stylist in Sarasota
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