Quick Facts About City Nails & Spa
City Nails & Spa has received a mix of positive and negative comments, which provide insight into the strengths and weaknesses of the place. In order to evaluate the strengths and weaknesses, we will analyze the comments and provide a balanced assessment.
Starting with the strengths, several comments highlight the quality of the services provided by City Nails & Spa. One customer from North Carolina mentioned that they do the best nails in Luzerne County. This suggests that the salon excels in providing high-quality nail services. Another customer mentioned that they had a great experience with their pedicure and manicure, describing the staff as pleasant and skilled. This positive feedback from multiple customers indicates that City Nails & Spa has a strong reputation for delivering excellent service.
Additionally, the cleanliness of the salon is praised in the comments. Customers mention that the salon is clean, which is an important aspect of any spa or nail salon. Maintaining a clean environment is crucial to ensure the safety and satisfaction of customers. The fact that multiple customers specifically mention the cleanliness of City Nails & Spa indicates that it is a strong point for the business.
Furthermore, the staff at City Nails & Spa is frequently praised for their friendliness and professionalism. Customers comment on how great the staff is, emphasizing their friendliness and helpfulness. This positive feedback suggests that the staff at City Nails & Spa is well-trained and dedicated to providing excellent customer service. Friendly and professional staff is an important strength for any service-oriented business.
Moving on to the weaknesses, one customer mentioned that they were disappointed with the longevity of their set of nails. They paid $65 for a set, but they popped right off within a week. The customer also mentioned that some of the nails broke in half and were poorly done. This negative feedback indicates a weakness in the durability and quality of the nail services provided. It raises concerns about the skill level and attention to detail of the technicians.
Another customer mentioned that some of their nails looked bulbous after getting a dip powder manicure. While they enjoyed their manicurist's service, they felt that the shaping of their nails could be improved. This comment highlights a weakness in the nail shaping techniques used by the salon. It suggests that the technicians may need more training in achieving desired nail shapes, especially for customers with shorter nails.
Finally, one customer was concerned about labor trafficking but did not see any signs of it at City Nails & Spa. While this comment does not directly reflect a weakness in the salon, it raises the point that labor trafficking can be a concern in the nail salon industry. It is important for businesses to actively address this issue and ensure that they have ethical labor practices in place.
In conclusion, City Nails & Spa has several strengths, including the reputation for providing high-quality services, maintaining cleanliness, and having friendly staff. However, weaknesses in the durability and quality of the nails, as well as the shaping techniques, have been highlighted by customers. It is important for the business to address these weaknesses and ensure consistent quality service to maintain a strong reputation in the industry. Additionally, addressing concerns related to labor trafficking is also essential for the ethical operation of the business.
Best TL Reviews
I was in visiting from North Carolina. They do the best nails in luzerne county!!!
My daughter and I had a pedicure and manicure. The staff was very pleasant and they did a great job.
such great staff ,clean ,friendly, my sister and i made an appointment for pedicures but added manicures it was not an issue . they are great and the pedicure is 2 weeks old still looks awesome!
I have gone there twice. My sister and aunt have gone here many times and like it. I like it too but Tam is the best when getting nails done here. He does some fine line work and takes his time to make it look great! I gave it four just because they don't clean anything they use. The brush they use is the same on the people they used time and time before. I think that's a little gross but I hear every salon does that. I posted pictures of my nails that Tam did. I always love the French tip but like a little extra. They last a while I go every three weeks to get them filled and repainted. Full set it 45$ and fill plus Polish is 35$ and that's for gel Polish which I recommend because there is NO DRY Time! So you can get right up and not mess your nails. Also it lasts longer.
This place out of all the ones i have been too and i mean i have been EVERYWHERE they give the BEST pedicures. They make sure to remove all hang nails and cuticles. They time their time even making sure to remove all dead skin. Never experienced a pedicure like the one i received here. Definitely will be my forever place to go. highly recommend!!
As much as I would like to leave a good review bc I get along with the workers I can’t do that
I paid 65$ for a set and they popped right off like some cheap press-ons within a week!
Some of them popped right off and others broke in half, they were poorly done
I’m not one to leave bad reviews but there are many local nail salons where this won’t happen
I love to see women be happy for when they get their nails done.
I really enjoyed my manicurist, Sandi, she was lovely. My only issue is that some of my nails look a little bulbous, from the dip polish. My nails are short, however, and it may be challenging to get them as rounded at this length. I've made a return appointment and I'm hoping we'll have more success then. I'll be looking forward to updating my review then.
Update: my 2nd appointment was better than the first, and with more natural nail to work with, thanks dip powder manicure, everything far more even. Very pleased.
As a person who is concerned about labor trafficking, I am happy to report I saw no sign of it. ????????
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City Nails & Spa Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Amenities
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Restroom
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Credit cards
Today
Opening Hours
| Monday | 10:00 AM - 07:00 PM |
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| Tuesday | 10:00 AM - 07:00 PM |
| Wednesday | 10:00 AM - 07:00 PM |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 10:00 AM - 07:00 PM |
| Saturday | 10:00 AM - 07:00 PM |
| Sunday | Closed |
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