Quick Facts About CALINAILS
CALINAILS has received mostly positive comments from customers, indicating several strengths of the establishment. One of the recurring strengths mentioned is the peaceful environment. Customers appreciate the quiet atmosphere, which contributes to a relaxing and enjoyable experience. This strength can be attributed to the management's focus on providing a tranquil setting for their customers, allowing them to escape the outside world and fully unwind.
Another strength mentioned by customers is the exceptional work of the nail technician named Mike. Several comments praise his precision and skill, emphasizing that he does not disappoint. This indicates that CALINAILS has a talented and experienced staff, particularly in the case of Mike. Customers value the quality of the service provided, as it directly impacts their satisfaction with their nails.
Customers also appreciate the clear communication with their nail technicians. This strength demonstrates that CALINAILS places importance on effective communication, ensuring that customers' preferences and desires are understood and fulfilled. This attention to detail in understanding customer needs contributes to a positive experience and customer satisfaction.
The reasonable prices at CALINAILS are also mentioned as a strength. Several comments emphasize that the services provided are reasonably priced, indicating that CALINAILS offers good value for the quality of their work. This can be seen as a competitive advantage, as customers are more likely to choose a salon that offers high-quality services at a fair price.
Additionally, there are comments praising the customer service at CALINAILS. Customers mention that they feel valued and appreciated, highlighting the excellent service provided by the staff. This positive customer service experience contributes to customer loyalty and satisfaction.
CALINAILS has also received comments regarding their longevity in business, with one customer mentioning being a loyal customer for almost 20 years. This indicates that CALINAILS has built a strong reputation over the years, suggesting that they have consistently delivered satisfactory experiences and maintained a loyal customer base. Longevity in business can be seen as a strength, as it reflects the ability to adapt and meet customer expectations over an extended period.
However, CALINAILS is not without weaknesses. One customer complained about their nails falling off within three days of getting them done by a specific technician named Lonnie. This comment highlights a potential issue with the quality or longevity of the manicure, indicating that there may be inconsistency in the work of some technicians. This weakness suggests a need for improved quality control and training to ensure consistent and long-lasting results for customers.
Another negative comment mentions a poor customer service experience, where the customer felt disrespected and treated poorly by the staff. This indicates a failure in providing satisfactory customer service on that particular day. It suggests a lack of professionalism and friendliness from some staff members, which can negatively impact the overall customer experience. This weakness emphasizes the need for consistent and respectful customer service practices by all staff members.
In conclusion, CALINAILS has several strengths, including a peaceful environment, talented nail technicians, clear communication with customers, reasonable prices, and excellent customer service. These strengths contribute to customer satisfaction and loyalty. However, there are weaknesses that should be addressed, such as the inconsistency in the quality of the manicures and the occasional poor customer service experiences. By addressing these weaknesses, CALINAILS can further enhance the overall customer experience and maintain its positive reputation.
Best TL Reviews
love it, love it !! the environment is quiet and peaceful. nail tech mike, did such a amazing job!! he’s so precise with his work and will not disappoint you. i highly recommend coming here.
Literally the best experience I have ever had in Six States as a known Traveler. Mike was very honest about the health of my nails and matched my design with my personality. Nothing at all is fancy about the building but I walked out with a luxury 5-star experience. The service was very quick very accurate to what I asked for, the price was very reasonable. So don't be afraid to tip!
Good experience very clear communication with my nail technician she was beautiful and helpful very funny as well. I got the dip and a regular pedicure came to $80 without tip. Love the color and is holding up for a week now. Nice place would definitely recommend.
I absolutely love this beautiful place
Customer Service was excellent.
Found the place for me
.check them out, and you won't be disappointed ❣️❣️❣️
Been going here almost 20 years! Kim is my nail tech and Joyce is amazing with my pedicures
With in three days all my nails fell off done by Lonnie never again
Went in to get feet done , eyebrows,full set
Everyone had a attitude that day
I made a appointment and was treated disrespectful and they was whispering to Lonnie telling her to charge me more
She was making it so obvious she was like no and the two guys kept telling her charge more I paid $124.00 + tip $10.00
It's okay tho I been there plenty of times was a loyal customer always considered Lonnie but that day was terrible they made me cry and didn't care the men there are rude and disrespectful I will never go there again
I’ve been coming here for years. Love the customer service. Nails and pedicures are always beautiful. ❤️
I’ve been going to Cali Nails For… Ever! I trust them confidently and completely when it comes to any service I receive there. They have awesome customer service, I always enjoy myself, and they are great at what they do! Thank you Kim and Joyce for always going above and beyond for me! You ladies are Thee Best!
Place Pictures
CALINAILS Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 10:00 AM - 07:00 PM |
|---|---|
| Tuesday | 10:00 AM - 07:00 PM |
| Wednesday | 10:00 AM - 07:00 PM |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 10:00 AM - 07:00 PM |
| Saturday | 10:00 AM - 06:00 PM |
| Sunday | Closed |
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Location
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