Quick Facts About Impressions Barber Shop
Impressions Barber Shop appears to have a number of strengths and weaknesses based on the comments provided.
Strengths:
1. Skill and expertise: Many customers praised Letty, a hairstylist at the shop, for being the best hairstylist they have encountered. They appreciate her attention to detail and ability to take care of their hair.
2. Communication and transparency: One customer mentioned that they appreciated being informed about the price in advance when booking an appointment. Another customer highlighted that they were told in advance about the refund policy if they were unsatisfied with the outcome. This demonstrates good communication and transparency in business practices.
3. Customer service: Multiple reviewers mentioned the friendly and great customer service they received at Impressions Barber Shop. It shows that the staff makes an effort to provide a positive and enjoyable experience for the customers.
4. Skill with specific clientele: One customer highlighted that Yadi, a hairstylist at the shop, is great with boys. This suggests that the shop has skilled stylists who can cater to different customer needs.
Weaknesses:
1. Inconsistent quality of service: While many customers praised the skills of Letty and Yadi, one customer mentioned having a bad experience with another hairstylist. They claimed that the lady who cut their hair was inconsiderate and caused damage to their hair. This suggests inconsistency in the quality of service provided by different stylists at the shop.
2. Poor time management: One customer expressed dissatisfaction with the long wait time and feeling like they were being skipped over by other customers who arrived after them. This indicates a potential issue with time management and organization at the shop.
3. Unprofessional behavior: One customer complained about poor service and unprofessional behavior by a hairstylist. They claimed that the hairstylist prioritized drinking beer over attending to customers, which resulted in poor service. This reflects poorly on the professionalism and dedication of the staff at Impressions Barber Shop.
4. Injuries and lack of empathy: A customer shared a negative experience where the hairstylist burned their cousin's daughter's scalp, causing bleeding and pain. They further claimed that the hairstylist refused to give a refund and was unsympathetic to the incident. This highlights a lack of accountability and empathy on the part of the hairstylist and the shop.
In summary, Impressions Barber Shop has strengths in terms of skilled hairstylists like Letty and Yadi, good customer service, and transparent communication about prices and refunds. However, there are weaknesses in terms of inconsistency in the quality of service, poor time management, unprofessional behavior, and a lack of accountability and empathy in dealing with a customer's injury.
Best TL Reviews
I been going with letty for over 12 years and she is the best hairstylist always taking care of what she is doing. La mejor de lo mejor amigable y sin palabras me encanta su trabajo y mi pelo está súper saludable Gracias letty keep up with the good job you alway do your the best
I recently dyed my hair for the 1st time and the lady did a great job on what I asked for . I loved the fact that she told me the price in advance when I booked my appointment and if I didn’t like the outcome she would give me a refund. Also great customer services too. Love my new hair
My husband has come here for over a decade and I've been taking my boys since they were babies. Yadi is great with boys and she does such a great job. Def recommend, if you're a male. As a female, I got my hair cut there once and the lady who cut it was inconsiderate and awful with my hair. I wanted her to cut my ends. I have waist length hair and I don't use any products or heat on it, but I do get split ends. She combed it from top to bottom in one stroke and split so much more hair, I had never had as many split ends as when I did after I left the place. I have never even thought about going back to the ladies area.
Horrible service I got here at 1 pm and they close at 3 pm says on there door lady didn't want to do my daughter's hair couse they grabbed a case of beer instead poor service if you want to be drinking not working atleast change ur door sign to 1pm drinking hours
The BEST I love this place.
My cousin' daughter went to get her hair lighter. I believe thecown is the one who did the process and burned her scalp to the point that it was bleeding when she got home in tears and in psin. My cousin called the salon after she was told by her daughter that this woman charged her $150. To burn her scalp and cause her injuries and pain. She refused to give the money back. She was not sympathetic to what she had done to this girl. Who went there all excited and went home in tears.. Do not use this place. Too bad i cant post the pictures of her scalp for all you to see. Hope the money they charged her for burning her scalp burns a hole in your pocket.
I’ve been going to letty for many years, she’s always cut my hair and colored (blonde) she’s very professional, always on time! I love her work it’s very hard to find someone you can trust, but she will not disappoint you.
I'm sure not everyone feels the same but I had the worst costumer service ever. I got there about 11:40 and put my name down. There were only about 4 in front of me so that's fine. Eventually I was there about a whole hour already,12:40. I noticed people were going up already that got there way after I did. So I went up to check there list and there was a ton of people already added on the list and crossed off. Basically I been getting skipped around 1:15 I decided to up and leave. I won't be going back for sure
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Impressions Barber Shop Info
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Today
Opening Hours
Monday | 09:00 AM - 07:00 PM |
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Tuesday | 09:00 AM - 07:00 PM |
Wednesday | 09:00 AM - 07:00 PM |
Thursday | 09:00 AM - 07:00 PM |
Friday | 09:00 AM - 07:00 PM |
Saturday | 08:00 AM - 07:00 PM |
Sunday | 08:00 AM - 03:00 PM |
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