Quick Facts About City Barbers
City Barbers place has received a mix of positive and negative comments, highlighting both strengths and weaknesses of the establishment. In order to provide a comprehensive analysis, we will delve into each comment and discuss how it contributes to the overall perception of the business.
Starting with the positive comments, one frequent customer shares that they have been going to City Barbers place for over 10 years and every barber there does an impeccable job. This indicates a consistent level of quality and skill among the barbers, which is a significant strength. The customer also mentions the friendly atmosphere and affordability, suggesting that City Barbers place is not only skilled but also provides a comfortable and affordable experience for their clients. The mention of Tito as one of the best barbers the customer has ever known highlights the expertise and talent of the barbers employed at City Barbers place.
On the other hand, there are negative comments that raise concerns about the establishment. One customer expresses frustration after waiting over an hour, only for their barber to call someone who just arrived at the shop. This highlights a weakness in managing customer wait times and prioritizing appointments over walk-ins. Additionally, the customer mentions leaving a generous tip, indicating that good service was expected in return. Failing to meet these expectations can be detrimental to the business's reputation.
Another negative comment suggests that City Barbers place is not welcoming to all customers, preferring those of a particular race or individuals they already know. This raises concerns about potential discrimination or biased treatment of customers. A lack of inclusivity can significantly impact the business's reputation and limit its customer base.
Furthermore, there is another comment highlighting poor customer service, stating that clients who are not familiar with a specific barber or do not have an appointment are completely ignored, without any greeting or explanation. This demonstrates a weakness in communication and customer service skills, as clients should be made to feel welcome and attended to regardless of their familiarity with the barbers or appointment status.
One dissatisfied customer expresses their disappointment with a haircut they received at City Barbers place. They claim that the haircut did not meet their expectations, despite showing a picture and requesting a similar style. This suggests a weakness in the barber's ability to listen to and understand customer requests. The customer also mentions that their hair ended up being too short to style as desired, resulting in frustration and inconvenience. This highlights a lack of attention to detail and customer satisfaction in the delivery of services.
Finally, one positive comment highlights the inclusive and friendly treatment received by a white customer, indicating that City Barbers place is capable of providing a warm and welcoming environment for individuals of all backgrounds. This is a strength that demonstrates welcoming and personable customer service, contributing to a positive reputation.
In contrast, a negative comment claims that the barbers at City Barbers place do not know how to use scissors and refers to the establishment as a "chop shop". This negative comment raises concerns about the overall skill and competence of the barbers, which can greatly impact the business's reputation and credibility. It also suggests that customers may not receive the desired quality and precision in their haircuts.
Taking into account all the comments, City Barbers place has several strengths, including skilled barbers who consistently provide exemplary haircuts, a friendly atmosphere, and affordability. However, the establishment also faces weaknesses such as poor time management, potential discrimination, lack of inclusivity, and issues with customer service and satisfaction.
In order to improve, City Barbers place should focus on better managing wait times, ensuring clear communication with customers, providing inclusive and welcoming experiences for all clients, and addressing specific concerns raised about the quality of their haircuts. By addressing these weaknesses, City Barbers place can enhance its reputation and attract a broader customer base while maintaining the strengths that have been praised in the positive comments.
Best TL Reviews
Been going here for over 10 years now. Every single barber here does a impeccable job. Never seen anyone leave here unhappy or not looking super sharp. Friendly atmosphere, open to all and very affordable! I've been going to Tito who is one of the best barbers I've ever known!!!
I waited over an hour and my barber calls someone who just got to the shop, I will never be back. Learn not to waste your clients time, especially ones that leave you $10 tip. Was the dude near the phone.
@Summit & Irving. Not at all welcoming. They prefer their clients to be of a particular race or people whom they already knew. Observed no concept of queue.
Don't go unless you know the barber or have an apointment, you'll be completely ignored without any greeting or explanation and be left to wait until they close the doors.
My guy lave my line up.
-5 stars if possible.. they charge $20 for the hair cut that I was not satisfied with. Second chair to the left when you enter the shop. I particularly showed picture of haircut from Google and asked for similar cut.. but he just did in his own style and my hair is too short that I couldn't comb. I'll have to cover my head with hat for next one month. :(
I was the only white boy in the place, and they treated me like family. Warm, inquisitive, skilled. Love this fresh cut. Now my mom won't say I look like the unibomber.
Worst hair cut my sons ever had... they don’t know how you use scissors! This place is a chop shop. Better off getting tips on YouTube to cut your own hair.
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City Barbers Info
Amenities
Accessibility
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Wheelchair accessible entrance
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 11:00 AM - 05:00 PM |
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| Tuesday | 11:00 AM - 08:00 PM |
| Wednesday | 11:00 AM - 08:00 PM |
| Thursday | 10:00 AM - 08:00 PM |
| Friday | 10:00 AM - 08:30 PM |
| Saturday | 10:00 AM - 08:30 PM |
| Sunday | 11:00 AM - 05:00 PM |
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Location
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