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C W Barber Shop

(509) 962-2599
808 E University Way Ellensburg, WA 98926
Open Today: 09:30 AM - 06:00 PM

Quick Facts About C W Barber Shop

CW Barber Shop has several strengths that contribute to its positive reputation and customer satisfaction. One of the main strengths is the quality of their haircuts. Many customers have expressed that the haircuts at CW Barber Shop are worth much more than the $23 price, which demonstrates the skill and expertise of the barbers. The customer who mentioned the barber with tattoos highlights the excellence of their work, placing him in their top 3 haircuts. This indicates that the barbers at CW Barber Shop are capable of delivering high-quality haircuts that meet or exceed customer expectations.
Another strength of CW Barber Shop is the atmosphere. Multiple customers have commented on the old-school barbershop vibe and the friendly environment. This creates a welcoming and comfortable experience for customers, contributing to their overall satisfaction. Furthermore, the positive attitude of the barbers, particularly Kelsey, has been frequently mentioned. Kelsey takes pride in her work and maintains a great attitude, which significantly enhances the customer experience. The friendly and positive atmosphere at CW Barber Shop is a key element of their success.
Additionally, CW Barber Shop has implemented a new wait system that customers appreciate. This system allows customers to register and receive an estimate of their wait time. It also provides updates through text messages when their turn is approaching. This not only reduces uncertainty and waiting time for customers but also demonstrates the shop's commitment to efficient customer service. The commenting customer specifically mentioned that the new wait system works great, indicating that it has been well-received and positively impacts the overall customer experience.
Another notable strength of CW Barber Shop is their consistency and customer relationship management. Kelsey, in particular, is praised for remembering her regular customers and keeping track of the number of patrons through an online system. This personalized approach to customer service creates a sense of loyalty and rapport between the barbers and their clients. The customer who mentioned their son has been getting his haircuts from Kelsey for years emphasizes the positive connection Kelsey has built with the customers. This consistent and friendly service further contributes to the shop's strengths.
In terms of weaknesses, a few customers mentioned that the wait time at CW Barber Shop can sometimes be quite long, ranging from 10 minutes to an hour. While the new wait system helps manage this issue, some customers may still find the waiting period to be a drawback. However, it is important to note that the majority of the comments do not mention long wait times as a major concern, indicating that it may not be a widespread issue.
Another potential weakness is the limited number of barbers available. Although Kelsey is highly praised, some customers may prefer more options or the availability of other barbers. However, the positive feedback regarding Kelsey's work suggests that the quality of service is not compromised by the limited number of barbers. Nonetheless, expanding the team of barbers could potentially address this concern and provide customers with more choices.
Overall, CW Barber Shop demonstrates numerous strengths that contribute to its positive reputation. The high-quality haircuts, the welcoming atmosphere, the new wait system, and the personalized customer service provided by Kelsey are all key strengths that keep customers coming back and recommending the shop to others. While there are a couple of potential weaknesses, they do not seem to significantly impact the overall positive customer experience at CW Barber Shop.


Best TL Reviews

The hair cuts are 23 bucks but they are worth a lot more so tip your barber. The dude with that tattoos did an excellent job. Definitely one of my top 3 haircuts. The atmosphere feels like an old school barbershop and everyone is friendly.
Kelsey takes so much pride in her work and always has a great attitude. She has cut my 11 yr olds hair since he was 4.
Never been disappointed in her service.
Kelsey always does a very nice job cutting my hair. It's a great place for a cut, and their new wait system works great.
Kelsey is great, remembers her regulars, and keeps track of number of patrons through an online system. She usually has other barbers there, so the wait can range from 10 minutes to an hour, but the registration system gives you an estimate on waiting time and will text you when you get closer to you spot in the queue. Kelsey is consistent, friendly, and can keep people talking so my son (12) loves her (he has been getting haircuts from her for years).
My son loves getting his haircut here
He does his manly thing and makes his own appointments online and Johan and Kelsi are his favs
I always heard great things about CW Barber Shop for well over a decade, especially how great with kids they are. My son is almost 2 and earlier this year when it came time for his first haircut at a shop I knew I wanted to take him here. I'm so glad I did. I wish I would have started going myself years ago. It's a laid back, good vibe little shop and professional.
A great hair cut, at a great price from a wonderful human being who is talented, efficient, personable and fully engaged.
This was the first time I had gone to them. My normal hair cutter was unavailable for too long.
I showed a selfie of what my haircut looked like the last time I got a cut and she did a great job. They were fast, personable, and priced reasonably. Plus it’s just a comfortable place to be.
I highly recommend them.

C W Barber Shop Info

Amenities

Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible restroom
  • Wheelchair accessible parking lot
Amenities
  • Restroom

Today

Opening Hours

Thursday 09:30 AM - 06:00 PM
Monday 09:30 AM - 06:00 PM
Friday 09:30 AM - 06:00 PM
Sunday Closed
Wednesday 09:30 AM - 06:00 PM
Tuesday 09:30 AM - 06:00 PM
Saturday 09:30 AM - 03:00 PM

How to go there

Location