Happy Salon Hair & Nails

+1 408-251-1963

1611 McKee Rd, San Jose, CA 95116 United States of America

Open Today: -

Quick Facts About Happy Salon Hair & Nails

The strengths of Happy Salon Hair & Nails can be summarized as follows:

1. Skillful nail technician: One customer mentioned that the nail technician took her time and was gentle during the process. This indicates that the staff at Happy Salon Hair & Nails are skilled in providing a comfortable and pain-free experience.

2. Creative nail designs: The same customer mentioned that she received a Beetlejuice inspired design that she loved. This demonstrates the staff's creativity and ability to cater to unique requests, providing customers with a personalized and unique experience.

3. Quick and efficient: Another customer praised the salon for providing an excellent pedicure that was done in a short amount of time. This shows that the salon values efficiency and respects their customers' time.

4. Professional and happy service: A customer mentioned that the salon provides professional and happy service. This indicates that the staff is friendly, welcoming, and maintains a positive atmosphere within the salon.

5. Artistic skills in hair designs: One customer mentioned that the salon's hairstylist, Han, displayed artistic skills in hair designs, particularly for customers with thin hair. This demonstrates that the salon has staff members with expertise in creative hair styling.

6. Adherence to COVID-19 restrictions: A customer complimented the salon on following COVID-19 restrictions, such as wearing masks and gloves. This indicates that the salon prioritizes the health and safety of both their staff and customers.

However, there are weaknesses that should also be noted:

1. Lack of listening skills: One customer mentioned that the salon staff did not listen to her requests for how she wanted her nails done. This suggests a weakness in communication and customer service, as staff members should be attentive and responsive to customer preferences.

2. Inadequate nail polish application: Another customer mentioned that the nail polish was not applied evenly, resulting in a poor appearance when exposed to direct light. This indicates that there might be inconsistencies in the quality of services provided by the salon.

3. Lack of cleanliness and hygiene: One customer expressed concern over the lack of cleanliness and hygiene practices at the salon, specifically mentioning the inadequate use of disinfectants and drawing blood during a pedicure. This raises concerns about the salon's adherence to proper sanitization protocols and customer safety.

4. Inconsistent quality of services: One customer expressed disappointment in the overall quality of the nails she received, citing uneven filing and a subpar appearance. This suggests a lack of consistency in the skills and attention to detail of the salon staff.

In conclusion, while Happy Salon Hair & Nails has strengths in terms of skillful technicians, creativity in nail designs, efficient service, and adherence to COVID-19 restrictions, there are weaknesses in terms of listening skills, inadequate nail polish application, cleanliness and hygiene practices, and inconsistent quality of services. These weaknesses should be addressed in order to improve the overall customer experience and reputation of the salon.

Best TL Reviews

Absolutely loved my experience at Happy Nails. The nail technician took her time and she wasn't rough. I can't count how many times I've gone to get my nails done to get a rough technician who ends up making it a painful experience instead of an indulging one. She also did a beautiful Beetlejuice inspired design!! I'm in love with my nails and I will go back.

Okay for last minute stop/emergency. The nails polish was not applied nicely/even- I noticed it when I went out in the sun or direct light, I do it better????????????. No patience from them when it comes to telling them how do you want your nails done. They dont listen. Asked to have a manicure before the acrylic nails and she just started doing her own thing. Now I have dry skin all around, cannot even enjoy the nails 4 days later they suck! And me to for not stopping them on the spot.

Excellent pedicure , she did a fantastic job , done in an hour , i will be back !!! Edit * i came back and again service was excellent !!! Im so happy with my pedicure !!!! Edit * again another excellent experience at the salon !!! I love it here

Very professional and happy service Our family loves Han She had artistic skills in hair designs. My mom hair is thin , however Han can make her so happy ???? with a beautiful design that fits her age . We are thankful for the wonderful service of this Salon????

Got my hair braided and did,there. Should keep this secret to myself,but can't hate on the good work done by a certain indivisual.

Pedicure tubs was just rinsed no alcohol or disinfectant was used, I should have walked out, then when doing the pedicure they drew blood and instead of stopping they continued to probe. I hope I do not get an infection on the open wound. I was charged 17 dollars and the massage was mediocre to say the least.

Will not be back☹

Good service, Vicky and her staff members awesome, clean, they follow covid restrictions employees wear mask, latex gloves,

Paid 35 for nails that aren’t even painted well. Lady that did them only filed down on side of my nails so the other side looks bubbly and like they’re glued to my cuticle. Some of the nails are uneven. Waste of money