Hair Plus Beauty Supply

+1 601-924-2992

202 Clinton Blvd, Clinton, MS 39056 United States of America

Open Today: -

Quick Facts About Hair Plus Beauty Supply

Hair Plus Beauty Supply has both strengths and weaknesses based on the comments provided.

Starting with the strengths, one comment mentions that the staff, including Mr. Lee and a young lady, are very knowledgeable and helpful. They provide excellent customer service, are courteous, and create a friendly atmosphere. Another customer also praises the pricing of the products, mentioning that they are affordable and of good quality. This indicates that the store offers a wide range of products at reasonable prices. These positive reviews suggest that Hair Plus Beauty Supply has a dedicated and helpful staff and offers competitive pricing, making it an attractive option for customers.

However, there are several weaknesses that customers have pointed out. One major issue is the treatment of employees. A comment alleges that the employees are not treated equally and there is favoritism within the workplace. Another complaint is that the store does not pay enough money to its employees. These issues with employee treatment can result in a negative work environment and potentially impact customer experience.

Another weakness mentioned is the quality of the products. One customer claims that some products are expired and still on the shelves, specifically mentioning items from 2014. This could be concerning for customers who expect fresh and up-to-date products. Additionally, multiple comments mention that the wig selection has changed drastically and the quality is not great. This could be a disadvantage for customers who are specifically looking for high-quality wigs.

In terms of customer service, one comment highlights a negative experience with returns and exchanges. The customer was dissatisfied with the way a product was handled after noticing that it had been "sampled" by someone else. They expected better customer service and were disappointed when they did not receive a satisfactory resolution. This incident can be seen as a weakness in the store's customer service and handling of product issues.

Another complaint is that the owners watch customers closely, which creates an uncomfortable feeling while shopping. Unfriendly staff members are also mentioned, making the overall shopping experience less pleasant for some customers. These issues with staff behavior and atmosphere can deter potential customers from shopping at Hair Plus Beauty Supply.

Lastly, a comment brings up the issue of pricing accuracy. There were two incidents mentioned where incorrect change was given to customers. This raises concerns about accurate and fair pricing practices within the store.

In summary, Hair Plus Beauty Supply has strengths in terms of friendly and knowledgeable staff, affordable pricing, and a wide range of products. However, there are weaknesses in employee treatment, product quality and expiration, customer service, staff behavior, and pricing accuracy. These weaknesses could potentially impact customer satisfaction and the overall perception of the store.

Best TL Reviews

Worse place to work.. they do not treat their employees equally, they show favoritism!!!! They don’t even pay enough money for them to act the way they do. Do not work or shop here, they’re products are old. Some stuff is expired in 2014 and it’s still on the shelf’s

I've been in 3 times and each time I have shopped there, either Mr. Lee, the young lady that works the counter and floor that is very knowledgeable to the entire store and products(I've not gotten her name) or the younger man also working the counter (assuming a relative to Mr. Lee) all 3 have been more than helpful, courteous, very friendly and more than helpful to me and any of my request. The store can be a bit intimidating and overwhelming if your not fully familiar with it or know exactly what your wanting. The greatest thing about that is they have a bit of everything you could possibly want or imagine.. I'm sure the kitchen sink is in there somewhere! So I rate them 5 stars on the professional service, friendly atmosphere and customer attention they gave me. I also give them a 5 plus star on the price of all the supplies and items I shopped for and purchased, so very affordable.. I will also give them a 5 star rating on the quality, durability and professional usage to the products I purchased.

Not a very good experience. Went to pick up some pretty "pricey" hair growth drops and edge protection. Drops were fine, kept behind counter however, edge protection gel was "Sampled" as you could see deep finger indentations in the product. Noticed immediately and returned only to be given another with the same problem. Being that they only had 2 left, the Cashier offered to take off $1 for a product someone else had "dug in" and was shocked when I didn't accept the so called "deal." Instead, I counter-offered. So we both wouldn't have to go through a refund process, I requested to be given other bottle of drops, mind you that were only $1 more than the dug-out edge protection. The cashier refused, stating that he couldn't because it was a $1 more...hahahawooo...my my my...Soooo I request a refund. Store lost $20.93 over $1...smh...funny tho how cashier was willing to provide a less than satisfactory product for $1 less versus standard customer service. My last time shopping there????????????????????

I live in Clinton. I have shopped here for years. The owners watch you like a hawk. The wig selection has changed drastically. Their wigs are not great quality and over priced. Staff extremely unfriendly. You get an uncomfortable feeling shopping here. But I continue to shop here since its convenient.

I went in today no one spoke and their wig selection and prices are terrible. They might have had more selections but the owner didn't ask if i needed help and the young lady that worked there came by me on each isle i was on and didn't ask. I hope she don't give no more wig advise like i heard her give today.

They wigs are a hit or a miss either you get something good that last the length it’s supposed too or you get something bad that get old quick or sheds ALOT!!! They have a large selection of other things but the owners look at you like hurry up and buy!!!

The young lady said help me was very knowledgeable about the products and she was very friendly

Prices are a bit expensive for smaller items and you have to pay attention when they give you change. I witnessed two incidents of error with correct change.