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Herb Beauty Parlour

+1 717-458-5130
5521 Carlisle Pike Suite A-1, Mechanicsburg, PA 17055 United States of America
Open Today: 02:00 AM - 05:00 PM

Quick Facts About Herb Beauty Parlour

Herb Beauty Parlour is a beauty salon that offers various services such as eyebrow threading, facial treatments, hair removal, and more. It is important to analyze the strengths and weaknesses of this place based on the comments provided.
One of the main strengths of Herb Beauty Parlour is the excellent service provided by the staff. Customers have praised the professionalism and friendliness of the employees, mentioning that they are accommodating and attentive to their needs. The staff members are also described as knowledgeable and experienced in their respective fields, which instills confidence in the customers. This contributes to a positive and welcoming atmosphere, making customers feel comfortable and satisfied with their experience.
The reasonable prices offered by Herb Beauty Parlour are another strength highlighted by customers. Many customers appreciate the affordability of the services provided, considering the quality and results obtained. The salon offers a range of services such as waxing, threading, facials, and henna at prices that are perceived as fair and competitive. This attracts customers who are looking for cost-effective beauty treatments, making Herb Beauty Parlour a popular choice for budget-conscious individuals.
Additionally, the salon is praised for its cleanliness and good ambiance, contributing to a pleasant customer experience. Customers mention that the salon has a welcoming atmosphere and provides a comfortable environment for beauty treatments. The cleanliness of the salon gives customers confidence in the hygiene standards upheld by the establishment, further enhancing their overall experience.
However, Herb Beauty Parlour also has some weaknesses that have been highlighted by customers. One recurring issue mentioned is the problem of overbooking. Several customers complain that their appointments were canceled or rescheduled last minute due to overbooking. This creates inconvenience for customers who have made time and arrangements to come to the salon, causing frustration and disappointment. Overbooking can also negatively impact the quality of service provided if employees are rushed and unable to give each customer the attention they deserve.
Another weakness identified by a customer is the lack of professionalism displayed by some staff members. The customer mentions that they experienced a face burn due to improper treatment recommendations. This suggests that not all staff members are adequately trained or knowledgeable about sensitive skin concerns and proper procedures. This incident raises concerns about the overall professionalism and expertise of the staff, impacting the trust and confidence customers have in the salon.
In conclusion, Herb Beauty Parlour has several strengths that include excellent service, reasonable prices, a friendly atmosphere, and a clean environment. However, the salon also has weaknesses such as the issue of overbooking and instances of unprofessional behavior. These weaknesses can affect the overall customer experience and satisfaction. It is important for the salon to address these concerns and improve their operations to maintain a strong reputation and customer loyalty.


Best TL Reviews

I had booked my appointment for my eyebrows threading and facial. Also, I confirmed with the receptionist three times to make sure they were able to provide those services for me. However, as I was driving into the parking lot, the receptionist called and said they can’t do them anymore as they had overbooked people. They never provide services on time and cancel on customers last minute. They ALWAYS overbook people because it seems like money is the only thing they really care about. This place and the people who work here are very unprofessional and do not value or respect their customers. Please avoid this place at all cost!!
Excellent Service! I am 1 week late writing this review. I walked in Herb Salon just to get my Eyebrows done, and she did it really well I didn't get pain , no skin cuts nothing. I was so impress with the work and I got my waxing , haircut done ! Chitra is the Girl..I can easily tell she is the best experienced person. I already heard that she does fantastic Facials so I am going for it next week.
Love this place! The lady who does my hair removal is so absolutely nice and when my mom went in to get her done she offered a 75% discount which is absolutely amazing and so generous of her! On top of this she is just so kind with everything and even reminds of appointments sometimes which really comes in handy, definatly would recommend any day to anyone!
She burnt my face with wax. Its not totally her fault. She told me to do threading on my face as I told I have sensitive skin and I am quite hairy on my face. But I didn’t know I will get burnt. At first I thought It might be just rash and even tipped her. I took ice with me and rubbed ice on my face. But when I was coming back my face was burning like hell. I had to go to pharmacy and apply burn relieve cream and aloe-vera gel. Now I don’t even know that the marks will totally go or not. So disappointed.If i could I would post a picture of my face here.
Excellent service provided and a very good ambience! The beautiful owner of this parlour (Hema) is very friendly to her customers and suggests you whatever is good for you or your skin. I have been a regular customer of hers since 2014. And I just love the way every time I go there, I feel so satisfied with their services. She has a very friendly and good staff. I go here every month for body waxing, eyebrow threading and facial treatments and I am totally satisfied. Could ask nothing more at this price!
Great service with professional staff. Reasonable prices and excellent results. I go here for all my beauty needs. They provide waxing, threading, facial, henna, and more! Highly recommended!
Very friendly & welcoming atmosphere! After eye surgery I could no longer see to do my own brows, so I had been looking for to place that would meet my expectations. I was beyond pleased with the results of my threading, my brows were perfect & my face baby soft. Next time I would like to try facial as well. I would highly recommend Herb Beauty Parlour!
I've been going here for almost two years and have never had a bad experience. Hemu is always professional and makes sure I am happy with whichever service I'm paying for. She is accommodating in regards to my schedule--there have been times that I've been in the area earlier than when my appointment is scheduled. I will email her or call the shop to see if I'm able to come in earlier and she is always pleasant and usually able to switch times. She is responsive to messages, as well. The prices here are more than reasonable and the customer service is above average. I highly recommend this business!

Herb Beauty Parlour Info

Amenities

Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Wheelchair accessible restroom
Amenities
  • Restroom
  • Wi-Fi
Planning
  • Appointments recommended
Payments
  • Debit cards
  • Credit cards

Today

Opening Hours

Monday Closed
Tuesday 11:00 AM - 07:00 PM
Wednesday 11:00 AM - 07:00 PM
Thursday 11:00 AM - 07:00 PM
Friday 11:00 AM - 07:00 PM
Saturday 11:00 AM - 06:00 PM
Sunday 02:00 AM - 05:00 PM

How to go there

Location