Beauty Giant

+1 336-883-0161

914 E Green Dr, High Point, NC 27260 United States of America

Open Today: -

Quick Facts About Beauty Giant

Strengths:

1. Knowledgeable staff: Multiple comments mention that the staff at Beauty Giant Place is always willing to help and has good knowledge about products. This is a clear strength as it creates a positive customer experience and ensures that customers feel supported in their purchasing decisions.

2. Wide range of products: Customers appreciate that Beauty Giant Place has everything they need in one place. This indicates that the store has a diverse selection of products, catering to different customer needs. This is a strength as it allows customers to find all their beauty needs under one roof.

3. Polite and friendly staff: The comments highlight that the staff at Beauty Giant Place is polite and pleasant. This is a strength as it creates a welcoming and comfortable atmosphere for customers, making them more likely to return to the store.

4. Reasonable pricing: Several comments mention that Beauty Giant Place offers reasonably priced products. This is a strength as it attracts customers who are looking for affordable beauty supplies, making the store competitive in the market.

5. Unique product offerings: One comment mentions that Beauty Giant Place carries a specific brand of hair that is not available elsewhere. This is a strength as it attracts customers who are loyal to that particular brand and creates a sense of exclusivity.

Weaknesses:

1. Store organization: One comment mentions that the store is messy and cluttered. This could be a weakness as it can make it difficult for customers to navigate the store and find what they are looking for. A disorganized store can also give off a negative impression and deter potential customers.

2. Lack of variety in hair products: Another comment mentions that there isn't a large variety when it comes to hair products and that there is redundancy within a few brands. This could be a weakness as customers may prefer a wider selection of options to choose from. A lack of variety can lead to customers seeking alternative stores that offer a greater range of products.

3. Pricing transparency: One comment criticizes Beauty Giant Place for not displaying prices on individual items and suggests that it may be a tactic to deceive customers. This is a weakness as it creates a lack of transparency and trust between the store and its customers. Clear pricing is important in maintaining customer satisfaction.

4. Poor customer service experience: One comment describes a negative experience where an employee ignored a customer for a significant amount of time. This is a weakness as it creates a poor customer service experience and can discourage customers from returning to the store. It is important for the store to address issues related to customer service and ensure that all employees are attentive and responsive to customer needs.

In conclusion, Beauty Giant Place has strengths such as knowledgeable staff, a wide range of products, friendly staff, reasonable pricing, and unique product offerings. However, there are weaknesses such as store organization, lack of variety in hair products, pricing transparency issues, and occasional poor customer service experiences. By addressing these weaknesses, Beauty Giant Place can further enhance its strengths and improve customer satisfaction.

Best TL Reviews

I can always find what I need and appreciate that the staff is always willing to help when I have questions. The owner is always in the know about products and hair quantity when I'm trying a new style.

One of my favorite hair stores. The owner is always so polite, very knowledgeable on products, and always has what I need!

This is the only store that carries the brand of hair i use for my daughter's hair! They have everything we need in one place.

Very pleasant staff. Always reasonably priced.

Thé store is very messy and cluttered. There isn’t a large variety when it comes to hair but a lot of redundancy within a few brands. It seems like a scam to not put your prices on the product or one sign at the location of the product if you have an issue putting a price on individual items. I’ll find somewhere else that makes me feel better to spend my hard earned money.

Honestly the best beauty supply store that I'VE ever been to. I live nowhere near there but when I come up.there I always make sure to stop by and go to buy their products and hair. I can say it's not way better than Beauty World in Durham (Prices on things are HIGH as heck sometimes) but it's better than them.

Went in store to purchase razors for shaving knife, I stood at counter while employee ignored me and looked at his phone for approximately 5 minutes. After standing so long with no response I walked out and will never go back. This is how some of these foreigners treat black people. They will set up businesses in your hood and take advantage of many because they feel that you cannot go anywhere else. We need to have our own stores because these people only care about our dollars.

Wider variety selection of hair beads, and bows for baby girls. They have chairs/ fancy barstools, clothes, you just visit and see for yourself. $5 card swipe minimum not bad at all. Friendly employees who don't mind helping and giving advice. I like their location.