Quick Facts About Art of Hair Salon
The Art of Hair Salon has several strengths based on the comments provided. Firstly, the salon has a strong reputation for delivering excellent results, as stated by multiple customers who were satisfied with their haircuts and coloring. Josiah, in particular, received high praise for his skills and ability to fix previous haircuts that were butchered by other salons. This demonstrates that the salon has talented and experienced stylists who can handle challenging situations and deliver a good cut.
Another strength of the salon is its commitment to customer service and satisfaction. The owner, Darlene, emphasizes the goal of achieving 100% satisfaction for each client and takes pride in the salon's professionalism and attention to detail. This dedication to providing a positive experience is evident in the comments that mention the friendly and personable nature of the stylists and the pleasant environment of the salon. The presence of calm and sweet dogs in the salon also adds to the welcoming atmosphere.
The salon's response to negative feedback is also noteworthy. Darlene, the owner, defends the salon's reputation and highlights the value and professionalism of their brand. While this particular comment may have been harsh, Darlene's response demonstrates a proactive approach to addressing criticism and protecting the salon's reputation.
Additionally, the Art of Hair Salon is praised for its handling of the pandemic and adherence to restrictions. Customers appreciated the professionalism of the stylist, Tiffany, during these challenging times, which suggests that the salon takes the necessary precautions to ensure the safety and well-being of its clients.
However, there are also weaknesses mentioned in the comments that should be addressed. One customer mentioned their hair being over-processed and experiencing breakage after getting highlights. This indicates a potential issue with the quality of the coloring service. Additionally, the same customer expressed discomfort with the flamboyantly expressive and negative personality of the stylist, suggesting that some clients may not appreciate or feel comfortable with this type of behavior.
Furthermore, the comment about the salon facility being dirty and run-down raises concerns about the cleanliness and maintenance standards of the establishment. This could negatively impact the overall experience for customers and create an unfavorable impression of the salon.
Lastly, the pricing of the salon was criticized by a customer who felt that the services were not worth the cost, given the quality issues experienced. This suggests a potential discrepancy between the perceived value of the services and the actual pricing, which could deter some potential customers.
In conclusion, the Art of Hair Salon has several strengths, including skilled stylists, a commitment to customer service, and positive reviews from satisfied clients. However, there are also weaknesses related to quality issues, negative behavior from a stylist, cleanliness concerns, and pricing discrepancies. Addressing these weaknesses can help the salon further enhance its reputation and ensure a positive experience for all clients.
Best TL Reviews
Josiah was wonderful and this is my new go-to hair salon. I came here for them to fix my hair after another salon butchered it. Especially considering what Josiah had to work with at the beginning of the appointment, he did a really good job. He took a really bad cut and made it a good cut, and the color consultation was very thorough. Results look great. I really, really wish I’d just skipped the first place I went to and came here first.
At the Art of Hair Salon our Goal is 100% satisfaction to each of our Valued Clients. We pride ourselves is customer service and the highest integrity. Our Highly Professional Nature and Impeccable Attention to Detail speak for itself. My salon has been in business 6 years providing the highest quality and professionalism to our beloved clients. I couldn't imagine the mindset of someone posting such a vile and ugly review like this. In my experience when your at the very top there will always be those who will with Jealous Intentions Falcely make Outrageous Accusations just to harm a good name. The Art of Hair Salon is Everything to me as owner and My Brand Name is of Great Value and of the Very Highest Importance. I trust that anyone reading this will understand the Value and Professionalism regarding our Name Brand. Please contact our Salon and set up your appointment today
and I will personally show you just how redulicadus and falce this post is. Thank You to all our Valuable and Repeate Clients that make Art of Hair Salon the Number One Salon in Brighton. Sincerely Darlene Hernandez Owner of Art of Hair Salon.
With the pandemic and all of the restrictions that they have to follow, it was definitely an AMAZING experience! Tiffany was extremely professional. ???? I can't wait to see Josiah and Darlene when things let up! The first picture is the "before" and the second is "after."
Josiah was GREAT! Ive had a ton of haircuts and many bad ones. I showed him a few pics of what I was thinking. He took that and told me along the way what he was doing and what the plan was. He was very funny and friendly and overall did a fantastic job on my hair. My husband definitely liked it too. I think I found my person finally. I will continue going to him and recommend him.
Josiah was pretty awesome. I was referred to him by my daughter and son in law. When I walked in I was greeted by 2 beautiful pups that were calm and sweet. A big plus in my book. That made me smile from the start. Josiah was really personable and listened to what I wanted then made some suggestions and then we had fun with my hair. We talked prices and exactly what was going to happen, then we got to know each other. I met his beautiful mother and some of the other clients who have been clients for years. The environment was really comfortable and had some cool 80's music on. Over all I can't wait for my hair to grow out so I can have Josiah do it again. Excited about my hair color and cut and my new look! Hugs to Josiah!
Let me just first off say that I usually never leave reviews but i feel like the Art of Hair salon is absolutely AMAZING. From the customer service, to the music, the good vibes and the excellent job they do on my hair, I will never go anywhere else. Everytime I go l leave feeling like a whole new person. My hair always looks so good and I am very picky but I have been going to Josiah for a long time now and he never disappoints! He listens to exactly what I want and delivers! His mom Darlene, is seriously the sweetest too. If you want a fun environment and someone to trust with your hair, go here! I cannot say enough good things about them.
Darlene did a beautiful job making my blondes bright and beautiful again
Initially as I left the salon, I was excited about my hair it seem like I did like it now it has been a few weeks and my hair was over processed. The guy who did my hair was super rough pulling my hair, he even cut a knot out of my hair that he made. If he would’ve been more gentle and taking his time it wouldn’t of been so painful for me.
Before I went and I had healthy thick hair now everywhere where the highlights were added is breaking and falling off. The guy who did my hair was flamboyantly over expressive the entire time, while talking negatively about others. Including his boyfriend that does drugs. None of that did I really care to know and it was uncomfortable. if you don’t like that type of personality you might want to look elsewhere to get your hair done. The haircut is completely uneven everywhere like he just chopped it.
When he was done with my hair I could not believe he wanted to charge me $500 and then he said well I’ll give you a first time customer discount and he brought it down to 250 which is still ridiculous. The facility was dirty and run down. Do not know how this place has such good ratings. Price is not worth the pain.
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Art of Hair Salon Info
Amenities
Health & safety
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Appointment required
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | Closed |
|---|---|
| Tuesday | 10:00 AM - 06:00 PM |
| Wednesday | 10:00 AM - 06:00 PM |
| Thursday | 10:00 AM - 06:00 PM |
| Friday | 10:00 AM - 06:00 PM |
| Saturday | 10:00 AM - 06:00 PM |
| Sunday | Closed |
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