Quick Facts About Super Beauty
Super Beauty place, located in Clinton, Maryland, has received a mix of positive and negative comments. In order to assess the strengths and weaknesses of the store, it is important to analyze and evaluate the different aspects highlighted by the comments.
One recurring strength mentioned by multiple reviewers is the vast selection of products available at Super Beauty place. Customers appreciate the wide range of options, including hair pieces/extensions, wigs, and beauty products. This indicates that the store caters to diverse beauty needs, ensuring customers can find what they are looking for. Additionally, the prices are mentioned as being very reasonable, which is seen as a positive aspect by customers. Affordable prices make the products accessible to a wider range of customers, attracting more people to shop at Super Beauty place.
Another strength mentioned by customers is the courteous and friendly staff. Reviewers appreciate the help and assistance they receive from the employees, particularly when it comes to finding specific items or receiving recommendations. The fact that the employees always have a smile on their faces and greet customers warmly contributes to a positive shopping experience. This highlights good customer service and indicates that the staff at Super Beauty place value their customers.
The cleanliness of the store is also mentioned by multiple reviewers as a positive aspect. Customers appreciate the neatness of the store, which reflects positively on its overall appearance. A well-maintained and clean environment contributes to a pleasant shopping experience and may attract more customers to the store.
Additionally, the store's location and parking availability are mentioned as positive aspects. One reviewer specifically highlights the convenience of the location, mentioning that it is across from a popular food warehouse. This indicates that customers find it easy and convenient to access Super Beauty place, making it a desirable destination for their beauty needs.
However, there are also weaknesses that have been highlighted in the comments. One reviewer mentioned experiencing cheap and shady business practices at the store. Specifically, there was an incident where a customer had to argue with a clerk about an extra charge for an item they did not purchase. This reflects negatively on the store's handling of customer transactions and raises concerns about the integrity of their business practices. Such incidents can lead to customer dissatisfaction and may discourage repeat visits.
In another comment, a customer mentions that they had to track down an employee to receive assistance. Although the employee they eventually found was knowledgeable and helpful, the initial difficulty in finding assistance can be seen as a weakness. It is important for a store to have readily available staff to assist customers, ensuring a smooth and efficient shopping experience. The delay in finding help may result in frustration for customers who are in a rush or have specific needs.
Overall, Super Beauty place has several strengths that contribute to its appeal. These include a vast selection of products, affordable prices, courteous staff, cleanliness, and convenient parking. However, weaknesses such as questionable business practices and difficulty in finding assistance have been identified in the comments. It is important for the store to address these weaknesses in order to improve the overall customer experience and maintain customer satisfaction.
Best TL Reviews
A vast selection with courteous staff and the prices are very reasonable.
First time going, was fantastic and clean, someone was there to help you. It seem to be a black owned business and plenty of parking. Will be returning their across from the shioppers food warehouse in Clinton Maryland
I just went here yesterday for the first time. And while the store has a huge affordable selection of products, I encountered the same cheap/shady business practices mentioned by other reviewers.
Things started well. I was greeted and offered assistance by the black employee stocking shelves. I found exactly what I was looking for. When it came time to check-out, I had to wait behind a woman returning an eyeliner with a receipt. She tried multiple times to explain that the product she had purchased was dried out, expired, and faulty. The clerk either did not understand or did not care.
When it was my turn I placed my 4 items on the counter (3 sets of foam rollers and a headband). I watched the screen display the items and prices, and noticed there was an additional item labelled "tattoo." I pointed it out and said "what is this 'tattoo' item?" She said "yes that is correct price." I said "No, I did not purchase tattoo anything." She gets huffy and says "No. Foam roller, foam roller, foam roller, headband. Is correct price." I say "Three foam rollers, a headband, and tattoo. I did not purchase any product called tattoo. Take it off." At this point a line has formed behind me and people are chuckling. We continue to go back and forth for several minutes as I put my finger on the screen to indicate the item I did not purchase. Then, she takes every item out of my bag and names them individually, "You see, foam roller, foam roller, foam roller, headband?" I say "And what about the tattoo item you charged me for? There are 4 items in the bag, and 5 on the screen. " Finally she understands, and with the push of 1 button delete the extra charge.
Damn girl, 5 minutes of arguing to try to cheat your customer out of $2 with a bogus charge?
Store very neat. Wigs are very affordable. Manager has great energy. Employees always has a smile on there face. I been going to this place for 8 years and i love it there. Highly recommend!
Had to track down someone to help me find what I was looking for, but once I was able to find an employee, she was very knowledgeable, patient and everything else went smoothly and I was overall happy with my purchase and pleasantly surprised at how decently reasonable and inexpensive everything was priced! Definitely better than buying online where you can't see the hair and don't know exactly what you're getting. I will definitely be returning and highly recommend this store to others.
They have reset the lay-out of the store. Also, the selection of hair I think you will agree is very vast and interesting. Don't sleep on this Lil store back in the cut. They have serious inventory to choose from.
This store has great customer services and the employees are friendly when greeting and helping me find the items I’m looking for . I love coming here this is my go to beauty supply store :)
This store, in my opinion, has a larger collection of hair pieces/extensions. Prices are typical for what you'll see at a beauty supply however, from time to time they do offer great deals that can't be beat. The employees are very attentive and ensure your needs are met. The store is also clean and well stocked. I can always find what I'm looking for, which makes this store my top choice.
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