Quick Facts About City Nails
City Nails Place has received a mix of positive and negative comments, which can help assess its strengths and weaknesses. In terms of strengths, the nail shop seems to have a team of experienced and talented nail technicians, such as Crystal, Kim, Lisa, and Maya, who are praised by several customers. The efficiency and speed of service are also mentioned positively, as customers express satisfaction with the quick attention and minimal waiting time. Additionally, there are customers who are dedicated to City Nails Place and are willing to travel long distances to get their nails done there.
On the other hand, there are some weaknesses highlighted in the comments as well. One recurring issue is the lack of proper customer service and professionalism displayed by some staff members. Complaints about rudeness, disrespect, and talking negatively about customers after their visit are not only unprofessional but can also create a negative atmosphere for customers. This can drive away potential customers who prefer a more welcoming and respectful environment. Additionally, one customer complains about a long wait time despite making an appointment, suggesting a potential issue with managing appointments effectively. Pricing is also mentioned as a weakness, with one customer claiming it is ridiculous.
To provide a comprehensive analysis, it is important to consider both the strengths and weaknesses of City Nails Place. The strengths of the nail shop lie in its talented nail technicians like Crystal, Kim, Lisa, and Maya, who consistently receive positive reviews. This indicates that customers are satisfied with the quality of their work and the outcomes of the services provided. The efficiency in serving customers quickly is another strength, as it shows that the nail shop values the time of its customers and strives to minimize waiting times.
However, the weaknesses identified in the comments are significant considerations as well. The complaints about rude and disrespectful staff members suggest a lack of professionalism and customer focus. Such behavior can deter potential customers and lead to negative word-of-mouth reviews. Additionally, complaints about using old nail polish and cutting customers during pedicures raise concerns about sanitation and safety practices. These incidents not only reflect poorly on the staff involved but also on the overall management of the nail shop.
The comment about pricing being ridiculous is also noteworthy. While the exact pricing structure is not mentioned, it suggests that the nail shop might need to review its pricing strategy to ensure it aligns with the perceived value by customers. Overpricing can lead to customers seeking alternative nail shops that offer comparable services at more reasonable costs.
Considering all these factors, City Nails Place has strengths in terms of talented technicians and efficiency but also weaknesses in terms of customer service, professionalism, and pricing. To address these weaknesses and build on its strengths, the nail shop should focus on improving staff training and communication to ensure better customer experiences. It should also prioritize providing a clean and safe environment for its customers by enforcing proper sanitization practices. Lastly, pricing should be evaluated to ensure it is fair and competitive in the market, offering value for money to attract and retain customers. By addressing these areas of improvement, City Nails Place can maintain customer loyalty and attract new customers, strengthening its position in the market.
Best TL Reviews
I love this nail shop. I'm a regular..Crystal does my nails, feet and eyebrows also kim is good with the feet..Lisa do good nails too...John is cool
Went in today after calling making an 4pm appointment. I was not helped I sat there for 30 minutes before walking out. I would still be waiting ????. Their pricing is also ridiculous now
This is the best place to go to for nails I love Maya She's the best for the Nails and Lisa for the Feet
Very rude and disrespectful and Will talk about you after you come back 3 days later when they uses Old nail polish on your feet they are WRONG I will never come to this establishment again
Love it always I travel all the way from Vegas every three weeks.
Fue muy bonito visitar este lugar me encanta como trabajan una atención muy bonita y lo más bonito q noté hacen esperar te atienden muy rápido se los recomiendo ????????????♥️
They lady that did my full set was very nice. But that lady who did my feet was really evil and cut me a few times and I didn't understand why. I came inside with a lot of positive energy and she was cleary a bad vibe. Older lady with glasses and blonde highlights pretty lady but that sprit gotta go
Tammy she is really good. She always does my gel nails. Make sure you call to make appointment with her she’s always busy
City Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:00 AM - 08:00 PM |
|---|---|
| Tuesday | 09:00 AM - 08:00 PM |
| Wednesday | 09:00 AM - 08:00 PM |
| Thursday | 09:00 AM - 08:00 PM |
| Friday | 09:00 AM - 08:00 PM |
| Saturday | 09:00 AM - 08:00 PM |
| Sunday | 10:00 AM - 07:00 PM |
How to go there
Location
Places