Quick Facts About NZ Barbershop
NZ Barbershop has both strengths and weaknesses based on the comments provided. Let's evaluate them in detail.
Starting with the strengths, it is mentioned that the barbers at NZ Barbershop provide great haircuts. Customers praise the skills of the barbers, such as Dante and Aaron, who are commended for their abilities to create crisp fades and give the best haircuts to their clients. The positive experiences of these customers contribute to the shop's good reputation and potential for attracting more customers in the future.
Additionally, the shop is described as having good vibes and a clean environment. This creates a welcoming atmosphere for customers, making them feel comfortable and satisfied during their visit. A positive atmosphere is a key factor in creating a pleasant customer experience and encouraging repeat visits.
Furthermore, some customers appreciate the shop's ability to accommodate walk-in customers without appointments. This flexibility is convenient for those who prefer spontaneous visits or may not have the ability to schedule appointments in advance. The ability to handle walk-ins efficiently demonstrates the shop's capacity to manage a high volume of customers and deliver services promptly.
Moreover, the comment about Ulysses taking his time with customers and keeping them informed about their turn is indicative of good customer service. This attention to detail and communication helps customers feel valued and engaged throughout their visit.
Moving on to the weaknesses, one customer shares their negative experience regarding the lack of professionalism and miscommunication when making an appointment. They were misled over the phone about not needing an appointment, which led to their disappointment upon arrival. Instead of taking responsibility for the mix-up, the shop staff appeared unapologetic and unhelpful. This incident indicates a weakness in their customer service and effective communication practices.
Another negative comment highlights the shop's poor attention to detail during haircuts. The customer had to return to the shop to have their haircut fixed due to a crooked line. This lack of precision and attention given during the haircut reflects poorly on the skills of the barbers and their commitment to providing satisfactory results.
Furthermore, one customer describes the initial encounter with the barbers as unwelcoming. The lack of acknowledgment and mean-mugging by the staff can create an uncomfortable atmosphere for customers. This negative first impression can deter potential customers from visiting the shop and affect its overall reputation.
In conclusion, NZ Barbershop has strengths in terms of providing great haircuts, creating a welcoming environment, accommodating walk-in customers, and demonstrating good customer service in certain situations. However, the shop also has weaknesses in terms of miscommunication, lack of attention to detail, and unwelcoming first impressions. These weaknesses need to be addressed and improved upon in order to ensure a consistent and positive customer experience.
Best TL Reviews
**Make an Appointment!!** and I would not rely on any information given to you over the phone. We were told over the phone that we didn’t need an appointment so, when we walked in 10 minutes later, we were very surprised to be turned away. The first thing we were asked when we walked in was if we had an appointment. We said no, and that we were told we didn’t need one. The man then responded by saying they wouldn’t be able to fit us in that day. We let him know that we spoke to someone 10 minutes prior who said we could just walk-in and that it would have been nice to know they didn’t have availability that day, before we wasted our time/gas driving down there. Instead of apologizing for the mix up and doing his best to ‘save a client’ by maybe offering up the next available appointment time, dude just turns to the other 2 employees, who were just standing around, and asked who answered the phone… After a short conversation between themselves they came to the conclusion it was probably a man named “Joey” who left just before us getting there. Knowing it was their employee who gave bad information they should have done more to fix the situation but they didn’t. The man essentially just turned to us and shrugged, like “oh well, I guess your sh*t out of luck” without actually saying it. I can’t rate their services because they wouldn’t render me services, and due to their lack of customer service I will not be returning for any future services.
Love this place. I wasn’t sure what type of cut to get since I wanted to try something different. I was seated with dante and took absolute care of me. He really knows how to make a conversation so it doesn’t feel awkward and on top of that, knows how to cut a crispy fade. Vibes of the shop are great as well. 10/10
Took my little boy! The vibes were immaculate, Aaron took care of my son and gave him the best haircut my little buddy could ask for. I will definitely be coming back! Great shop
Try and schedule an appointment, as this place seems to always have a lot of business. They cut hair amazingly, have you ready for any type of date/event. This is my new go-to spot, they treat you right and take their time.
The guys are all good. Walked in with no appointment, no issues.
Clean shop with good vibes, and great haircuts. Check them out for sure
This is a barbershop that you walk into and they expect you to greet them and tell them what you need… they just stare at you when you walk in like they’re mean mugging you. Not to mention they’re so bad with detail I had to walk back in and get my haircut fixed because the line was SO off. It’s like the kid didn’t even pay attention to what he was doing more worried about his phone and food order. Never again. Plenty of better barbershops.
Great cut. By Ulysses. He took his time with me.. and kept other customers informed on when they were next. He will be a great owner one day
NZ Barbershop Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | Closed |
|---|---|
| Tuesday | 10:00 AM - 06:00 PM |
| Wednesday | 10:00 AM - 06:00 PM |
| Thursday | 10:00 AM - 06:00 PM |
| Friday | 10:00 AM - 06:00 PM |
| Saturday | 09:00 AM - 03:00 PM |
| Sunday | Closed |
How to go there
Location
Places