Quick Facts About Laurel Nail Spa
Laurel Nail Spa has received mostly positive feedback from customers, highlighting several strengths of the salon. One of the strengths mentioned is the skill and talent of the nail technicians. Both Tina and Daisy were praised for their excellent service, providing top-notch pedicures and nail designs. Jason, another nail technician, also received compliments for consistently doing a great job and receiving compliments on the nails he produces. Karen was also mentioned as providing good service consistently. These positive reviews indicate that the salon has a team of talented and skilled technicians who can deliver high-quality nail services.
Convenience and location are also mentioned as strengths of Laurel Nail Spa. It is situated in an open shopping center with ample parking space, making it easily accessible for customers. Additionally, it is mentioned that the salon is close to a gas station with Tesla chargers, which can be a convenient addition for customers who own electric vehicles. The convenience of the location and the ease of access can be a significant advantage for customers, especially those who live in the area.
The atmosphere of the salon is another strength that is mentioned in the comments. Customers describe a clean and pleasant environment, which contributes to a positive experience. The salon is described as having a nice atmosphere, being bright and comfortable. A clean and inviting environment can make customers feel more relaxed and comfortable during their visit.
Customer service is also mentioned as a strength of Laurel Nail Spa. The staff is described as friendly and pleasant, providing a welcoming and enjoyable experience for customers. Lisa, a nail technician mentioned in one of the comments, is praised for her personalized service and taking the time to know her customers. The importance placed on customer service and the efforts made by the staff to ensure a positive experience can be seen as a strength of the salon.
However, there is also a negative comment regarding a negative experience with a specific nail technician. The customer expressed dissatisfaction with the service received, mentioning that the technician destroyed their cuticles, causing bleeding. This negative experience is a weakness of the salon, as it shows that there may be inconsistencies in the quality of service provided. Such incidents can damage the reputation of the salon and leave customers dissatisfied.
Overall, Laurel Nail Spa has several strengths that contribute to positive customer experiences. The skill and talent of the nail technicians, the convenience of the location, the pleasing atmosphere, and the focus on customer service are all mentioned as positive aspects. However, the negative comment regarding a negative experience highlights a potential weakness in the consistency of service quality. To maintain and improve their reputation, the salon should address such incidents and ensure that all customers receive satisfactory service.
Best TL Reviews
I am not a regular customer at this place. I only come here when I can since it’s not close to my neighborhood . For the times that I came for service, I was very satisfied. Tina always give the best pedicure with great foot and leg massage. For my nail designs, I’ve had Daisy and Ansy designed nails. They were very talented ladies.
This location is, conveniently located in an open shopping center. With ample parking space, and close to gas station with Tesla chargers.
Definitely do recommend if you are in the area to try this place out .
Jason is thee best nail tech been doing my nails for years and I always get compliments on how nice they are.
Nice atmosphere, clean, staff is friendly. The best nail shop in Laurel!
I love coming here to get my nails done by Daisy she does such a great job. My nails always come out great she never disappoints and she always comes through with the designs. If you ever decide to stop by make sure you go see her
If only you guys could feel how much pain I am in. I can't remember the name of the lady who did my nails but she absolutely destroyed my cuticles. DO NOT COME TO THIS NAIL SALON. I am so upset. I had such a terrible experience. I am praying that they will heal fast. When I walked out I was bleeding and she said "sorry honey, I just wanted you to look nice".
I had my nails done for my birthday by TANIKA and I was definitely not disappointed. Tanika did an amazing job and to this day I have on the same set, & I have not made it in for my fill yet… I still have stones, the design is still visible & believe it or not I’m still getting compliments (I am missing a nail but that should be expected it’s been over 5-6 weeks since they were initially done). The spa is clean, bright & comfortable. The owner as well as the nail tech that was going to do my nails at first made sure I got to the right technician to handle my request: CELEBRITY NAILS. I can’t brag enough about how pleased I am with the services I received. I also got a pedicure & eyebrow wax. I will be returning soon to see Tanika.
Got a full set for my wedding and the nail artist did exactly what I asked for and then some! She made a great suggestion to add the jewels. I was obsessed with these nails and would definitely go back for another full set. Usually great experiences there otherwise too.
Karen does so well! I’ve literally had everyone at this place and they do my nails good every time!! Thank y’all for always getting me right!!
This Salon is the absolute best! Everyone is so pleasant and nice, great atmosphere, clean, spacious, and my tech Lisa is like family, she takes the time to know her customers and treats us like individuals, I'm always greeted with a smile. Great Customer Service is EVERYTHING to me, first impressions are lasting which is why I'm STILL a customer a year later. You won't be disappointed.
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