Pro Nails

+1 239-561-8480

13650 Fiddlesticks Blvd #107, Fort Myers, FL 33912 United States of America

Open Today: -

Quick Facts About Pro Nails

Pro Nails place seems to have a range of strengths and weaknesses based on the comments provided. The strengths include:

1. Exceptional customer service: Multiple comments mention the kind and caring nature of the staff at Pro Nails place. One customer mentioned that Tammy provided every service they offered and even blessed them beyond words. Another customer mentioned that their wife was treated like gold and given the nails she wanted. This highlights the exceptional customer service and the ability of the staff to make customers feel valued and cared for.

2. Skillful and efficient staff: Customers appreciate the skill and efficiency of the staff at Pro Nails place. Tammy was mentioned as being great at doing pedicures and providing a range of services. Another customer mentioned that Tammy was on time and did a great job. This suggests that the staff are skilled professionals who are able to provide high-quality services.

3. Clean and professional environment: Several customers mentioned that Pro Nails place is clean and professional. This is an important factor for customers when choosing a nail salon. A clean and professional environment enhances the overall experience and reassures customers that proper hygiene and sanitation measures are followed.

4. Convenient location: Pro Nails place is conveniently located off 75 and Daniels, according to one customer. This can be a major advantage for customers who prefer accessibility and easy transportation to the salon.

5. Positive ambiance: Customers mention that the salon has happy vibes and a welcoming ambiance. One customer specifically mentioned the Christmas spirit, which suggests that the salon decorates for the holidays and creates a festive atmosphere. A positive ambiance can greatly enhance the overall experience for customers.

However, there are also some weaknesses or areas that could be improved at Pro Nails place:

1. Nail polish durability: One customer mentioned that after an acrylic fill and gel manicure, the nail polish started chipping and peeling away after 7-10 days. This suggests that the durability of the nail polish may be an issue, and the salon may need to improve the quality or technique used for gel manicures.

2. Rude and dismissive manager: A customer mentioned that the manager was rude and dismissive when they went in to inform about the issues with the nail polish. This reflects poorly on the management's customer service skills and handling of complaints. Improving the professionalism and responsiveness of the manager would be beneficial.

In conclusion, Pro Nails place has several strengths such as exceptional customer service, skillful and efficient staff, a clean and professional environment, convenient location, and a positive ambiance. However, there are also areas for improvement, such as the durability of the nail polish and the behavior of the manager. Addressing these weaknesses can help Pro Nails place further enhance its reputation and customer satisfaction.

Best TL Reviews

These people are amazing! Tammy did my pedicure! I am displaced due to hurricane Ian. We were talking about it and I broke down in tears. Tammy gave me every service they offered! It was the best pedicure I have ever had! She also put designs on my toes. I was a emotional train wreck when I arrived and I left feeling human again. I went to pay and she told me to go home. She blessed me beyond words today❤️❤️❤️❤️❤️

After acrylic fill & gel manicure the nail polish starting chipping & peeling away from nail tips after about 7-10 days. Never had this happen before, went in to inform manager, who was rude & dismissive. Will not be back.

After a horrible experience at a different shop I brought my wife here where they treated her like gold and gave her the nails that she wanted. They look amazing!!!!! Thank you!

Convenient location off 75 and Daniels. Friendly staff. Relaxing music. Logan gives an excellent pedicure. Pays attention to detail and knows his business. Great experience ????

I love this place. Clean, professional, wonderful staff. Happy vibes with the Christmas spirit! I will be back. I love my toes! Thank you. ????

She did a good job of doing the eyebrows and the face wax and she only charged $32 it's not a bad deal

Tammy was great. On time very efficient did a great job

Amazing service, well priced, very friendly, super clean, nothing but good things to say about this place! Was a first time walk-in and will most definitely be back!