Quick Facts About Diamond Nails
Diamond Nails Place has several strengths and weaknesses based on the comments provided.
Starting with the strengths, it is clear that some customers appreciate the convenience and flexibility offered by Diamond Nails Place. One customer mentions that they arrived late but were still accommodated and their nails were done despite the salon being close to closing time. This shows that Diamond Nails Place is willing to go the extra mile for their customers and provide services outside of regular business hours. Additionally, the customer mentions that they were pleased with the speed and quality of the service, as well as the affordability of the prices. Another customer also mentions that they have been going to Diamond Nails Place for a long time and express their love for the salon. This suggests that Diamond Nails Place has built a loyal customer base who are satisfied with the services provided.
On the other hand, there are several weaknesses highlighted in the comments. One recurring issue is the lack of attention to detail and poor execution of services. A customer mentions that their pedicure was rushed, with the technician skipping steps and ultimately requiring a co-worker to fix their work. Another customer mentions receiving ugly nails and poor quality service, with acrylic nails that didn't fit and were not properly finished. Additionally, there are complaints about the lack of communication and professionalism from the staff. Several customers mention that the technicians did not speak or communicate effectively, leading to misunderstandings or dissatisfaction with the final result. One customer even states that their request for a specific nail shape was completely ignored.
Another weakness highlighted in the comments is the issue of inconsistent pricing. Some customers mention being quoted one price for their services, but then being charged a higher price when it came time to pay. This inconsistency creates a sense of mistrust and dissatisfaction among customers, as it gives the impression that Diamond Nails Place may be taking advantage of them.
While some customers appreciate the convenience and flexibility offered by Diamond Nails Place, others criticize the skills and quality of service provided. One customer mentions that the staff's skills are not great, suggesting that the salon may not have highly skilled technicians. This raises concerns about the overall quality of the services provided.
In conclusion, Diamond Nails Place has both strengths and weaknesses as indicated by the comments provided. The strengths include convenience, flexibility, affordability, and a loyal customer base. However, the weaknesses are apparent in the lack of attention to detail, poor execution of services, inconsistent pricing, and issues with communication and professionalism. Diamond Nails Place should address these weaknesses in order to improve customer satisfaction and attract more customers.
Best TL Reviews
I would not recommend coming here to get a pedicure. The lady rushed on my feet skipped steps and her co worker had to go over her worked ! Yet still messed up on my toes smh
I absolutely love this place been going here since I move to Pensacola
Thanks you …
I got to the shop late. It was approximately 6:25. They still told me they would do my nails when most salons turn you away. They stayed late in order to do my fill in. They did not have the polish that was my first choice but they had a color very close to the shade I wanted. They were fast and did not hurt me. I did ask for my nails to be cut down and she did cut them shorter than I would have chosen but they are great for my job so it all worked out well. The price was the same as other salons. She was fast and I was out of there in about an hour. After my nails she asked me if I wanted a pedicure as well even though it was after hours. I told her no because the salon was already closed. I thought it was great that she offered as most places would be rushing you out of the door. My nails look good and I'm pleased with the whole experience. I do wish they would have all the colors on the display.
Horrible experience will never spend money again there. Didn't speak at all. Asked for coffin shape and didn't get at all.i have nail polish all over hand. Charged me for coffin shape and half a nail to be painted didn't get anything I asked for. I told them a nail was crooked they didn't want to fix it. So much more but my spot was closed so will never spend money again there
Customer service was good but my pedi was done by a lady with shoulder length. She didn't scrub my feet right. The lady with a ponytail came over to cap my big toes and messed them up. They wasn't filed or buffed she just put acrylic on. The other lady came back to paint them and afterwards the price that I chose was $30 when I was done it was $60 saying they used gel polish. I didn't see no gel polish I used to do nails so plss stop it! I paid the $60 but it ain't worth going back ever! I DON'T RECOMMEND AT ALL THEY ARE SCAM ARTIST
1 star babe! $50 for ugly nails, didn’t even oil my cuticles and put lotion on after, very unprofessional. The acrylic nails didn’t fit some of my nails either because she didn’t check. Matter of fact I give it 0 stars babesssss ???? mwah
Overall I like Diamond nails, but what I don't like is when I ask how much my nails will be they'll quote me a price and then when it's time to pay they raise it. The first time I got pink square nails and the lady told me it will be twenty dollars. Okay fine. When I was getting ready to swipe my card she said "its twenty-five dollars". They did this to me twice. The other time I got blue almond nails and was told it would be twenty five dollars. Got ready to pay and the lady told me thirty dollars. I like their work but for that reason alone I have not been back in months.
Very friendly staff. Skills not so great. If you are in a last minute situation this place definitely will work .
Diamond Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:00 AM - 07:00 PM |
|---|---|
| Tuesday | 09:00 AM - 07:00 PM |
| Wednesday | 09:00 AM - 07:00 PM |
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 07:00 PM |
| Sunday | 11:00 AM - 06:00 PM |
How to go there
Location
Places
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