Quick Facts About K3 Nails Spa
K3 Nails Spa has both strengths and weaknesses based on the comments provided. Let's analyze them below:
Strengths:
1. Great Affordable Prices and Service: The salon offers affordable prices, which can be attractive to customers on a budget. This can be a significant strength, as many customers appreciate quality service without breaking the bank.
2. Cute Interior: The salon has a cute interior, which can create a pleasant and comfortable atmosphere for customers. This can contribute to an enjoyable overall experience.
3. Skilled Nail Techs: Some customers have praised the skilled nail technicians at K3 Nails Spa. This is a strength, as it indicates that there are capable professionals working at the salon who can provide quality nail services.
Weaknesses:
1. Poor Customer Service: Multiple comments suggest that the customer service at K3 Nails Spa is lacking. Customers reported feeling unwelcome, and some employees were reportedly rude and yelled at each other. This is a significant weakness as good customer service is crucial to providing a positive experience and building customer loyalty.
2. Lack of professionalism: Customers mentioned instances of employees being on the phone frequently and not displaying professional behavior. This lack of professionalism can contribute to a negative overall experience.
3. Inconsistency in Service Quality: Some customers mentioned receiving subpar services. Complaints included poorly shaped nails, dirty and dusty nails, and instances of physical discomfort during the service. Inconsistency in service quality can be a weakness, as it can negatively impact customer satisfaction and trust in the salon.
4. Inadequate policies: One customer expressed disappointment with the salon's policies in terms of payment and refunds. They mentioned that they were charged for services they felt should have been free and were denied a discount despite being unsatisfied with their experience. This indicates a weakness in the salon's policies and customer satisfaction.
5. Limited Services: While some customers have praised certain unique services offered, such as glow-in-the-dark nails, there is no mention of a wide range of services. Having a limited service menu can be a disadvantage as it may not cater to the diverse preferences and needs of customers.
In conclusion, K3 Nails Spa has strengths in terms of affordability, a cute interior, and skilled nail technicians. However, the salon's weaknesses lie in poor customer service, lack of professionalism, inconsistency in service quality, inadequate policies, and limited services. Addressing these weaknesses and focusing on improving the customer experience could significantly enhance the reputation and success of K3 Nails Spa.
Best TL Reviews
Great Affordable Prices and Service! Payments through Zelle, Venmo, and Cash Only! Cute Interior! Customer Service could use some work.
This was our first visit their customer service is horrible. The place is very small and I didn't like how many times the lady got on the phone. They did not make us feel welcome they yelled at each other a lot and the lady doing my daughter's nails was not very happy that she had to do her nails. We will not be coming back and I do not recommended to anyone unless you like to sit there and be treated poorly
I love going to this place but lately they've been doing a horrible job first I paid and my friend 65 for basic nails she got French tip supposedly that was at least 30 bucks Second I came back to remove my nails and they almost removed half of my real nail still made me pay full price I should've gotten it for free and I felt the right to not pay but instead I asked for a discount at least 2-3 dollars off they refused to give me a discount and two ladies hurt me at different times that day but yet my sister that got her nails removed paid less than me she didn't even get hurt. I'm very unhappy with the services lately.
Nails are not the same shape, dirty, dusty, rude. I was so disappointed. I should have waited for Queenies. I am in shock they legally open.
I gotten my nails done here a couple times and I have loved my nails each time. I like the skilled nail techs here.
I absolutely LOVEEEEE THIS SHOP and ill tell you why...????
I've been here about 15 times possibly more there's some people who lie in these comments so don't believe everything you read, I've came here since last december and its the only shop i know that does glow in the dark nails, and everytime i get mine done im in love with the outcome I've sat at pretty much everyone's seat.. The guy on the corner in the front by the door ... Jen...sindy and the other Cindy who does eyelash extensions... The ladies on the left & right by the atm.. And the two women in the back by the windows each time I've had a wonderful experience yes sometimes they might go a little hard with the drill but if u say "oww" they'll stop and actually hold it and massage it til the pain (burning heat sensation no actual pain) goes away. Ive never been afraid to speak my mind but when your getting your nails done its your job to let them know when it hurts... When the shape is wrong...when a nail is shorter then the others ...while they're doing your nails, its your job to analyze your nails... And each time they'll come out better take my advice and give this shop a try ????
I love this place, Mio is great she does a great job of recreating my ideas! Very friendly staff!
Myself and my daughters went to Hannah she was very nice and fast nails came out fab!
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K3 Nails Spa Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 09:30 AM - 07:30 PM |
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| Tuesday | 09:30 AM - 07:30 PM |
| Wednesday | 09:30 AM - 07:30 PM |
| Thursday | 09:30 AM - 07:30 PM |
| Friday | 09:30 AM - 07:30 PM |
| Saturday | 09:00 AM - 07:30 PM |
| Sunday | 10:00 AM - 06:00 PM |
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Location
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