Quick Facts About Villa Nails
Villa Nails place has a number of strengths based on the comments provided. Firstly, the staff at Villa Nails is praised for their friendliness and professionalism. Mia, Hans, and Haas are mentioned specifically as being skilled and attentive to detail. This indicates that the employees at Villa Nails are highly trained and dedicated to providing a positive experience for their clients. Additionally, the salon is described as being very clean, which is an important factor when choosing a nail salon. A clean environment is not only more enjoyable for the customer but also ensures that proper hygiene practices are being followed.
Convenience is also mentioned as a strength of Villa Nails. The salon is described as being conveniently located off Rt. 22 East, making it easily accessible for customers. This is a positive aspect for those who prioritize convenience when choosing a nail salon.
Furthermore, the salon offers a variety of services. Customers mention getting gel tips, gel fill-ins, pedicures with hot stones, and full sets. This indicates that Villa Nails can cater to a range of nail needs, offering options beyond just a basic manicure or pedicure.
In terms of weaknesses, there are a few negative comments that must be considered. One customer had a negative experience with a nail technician named Ella. The customer described their nails being placed on crooked and expressed dissatisfaction with the customer service they received when asking for a correction. This suggests that not all of the nail technicians at Villa Nails may be equally skilled or attentive.
Additionally, another customer had an extremely negative experience with a manager and a technician. They describe being treated disrespectfully, dealing with language barriers, and feeling undervalued as a customer. This negative experience highlights a potential weakness in the overall customer service and professionalism of the salon.
Price is also mentioned as a potential weakness. One customer notes that Villa Nails is pricier than their usual salon. While this customer still felt that the experience was worth the price, it suggests that Villa Nails may not be the most affordable option for some customers.
In conclusion, Villa Nails place has strengths in terms of a friendly and skilled staff, a clean environment, convenience, and a variety of services offered. However, weaknesses are also present in terms of potential inconsistencies in service quality, a negative customer service experience, and higher prices compared to other salons. These weaknesses should be considered alongside the strengths when making a decision about whether to visit Villa Nails.
Best TL Reviews
It was my first time going here and I had an excellent experience. Mia was great, I showed her a picture of what I wanted and she delivered it! She is friendly, a very skilled nail artist and has lots of patience. I highly recommend to anyone, it is right off Rt. 22 East (Convenient location). Mia wasn't rushed, she took her time and even helped me find the right matches for the nail colors. Please see the pictures below, IRL they look even better. The nails look very thin and you can ask for any kind of shape. I liked it a lot, I will definitely come back.
First time at this nail salon and the experience was excellent! Very clean. Friendly staff. Hans did my gel tips and I loved how meticulous he was. It’s a little pricier than my usual nail salon but it was worth it and I’ll be back!
They do an excellent pedicure with hit stones which is very reasonable. Also, Haas is awesome! He does my gel fill-in . I am very particular but with him I have no complaints. I highly recommend this place. ????????
horrible. ella did my nails and my feet. the index finger and ring finger was placed on crooked and i told her to correct it and she said she would fix it by filing and she did nothing. they are overpriced and too nonchalant for me.
Came here for the first time to get a full set and a pedicure. Absolutely in love!! Definitely going to make this my regular spot
I came here on my birthday and went out the country. I called them the day i arrived asked for a manager they stated theres no manager. I explained that my $110 nails were all a different length and size. I was then transferred to a lady who said no worries come in tomorrow 2/9 at 4:30p we will fix it. Today i walk in and the guy whose suppose to do my nails has a nasty attitude/disposition. Theyre arguing with me about what was said otp and the lady who i spoke to wasn't present either but the guy “barely speaks English.” I showed them and asked does this look like the same length/size they agreed it did not. I asked whats the solution since it seems to be an issue?.. they stated “to make all my nail extensions the same length is very high expectations they will try but you probably will not like it.” That made me hesitant because why would you say that.. so i said since you don’t think you can do it then do the refund and I’ll call my bank to confirm. The man “who don’t speak English “ got up tossed his gloves and said yes call your bank bye.. after explaining its my birthday how dear you treat a paying customer like that.. while the other techs were simply looking and speaking in another language. It was so rude i feel disrespected and under valued. I stated why was i told something different over the phone? They said well we can take off or refund money. I told them i just want what i came for.. Ive been coming here for over 2yr+ and have never spent anything under $100 just for nails i always use cash but this time i used my card. Mind you i only get polish nothing crazy at all. I never complain.. no matter how bad a job i just keep giving chances. Today was the last straw. I sat in my car for awhile to let things settle - i then called and asked about the refund and now they’re saying they cannot give refund bc i left. Mind you I’m sitting infront of the salon facing the door where they can all see me. They just blatantly lied to me in my face twice. This is so unacceptable Im so hurt. I don’t want to call it a race thing but it was certainly something. I will never come back and I’ll be sure to tell my family and friends who I’ve referred here my experience today.
We were in the area visiting family and my fiancee wanted to get her nails done. Kevin was amazing and so friendly, my fiancee's nails turned out great. We recommend everyone come here!! We'll return once in the area!!
Hans is amazing. He has done my Mani and Pedi several times. He is friendly, professional, quick, and pays attention to detail.
Place Pictures
Villa Nails Info
Amenities
Health & safety
-
Mask required
-
Temperature check required
-
Staff wear masks
-
Staff get temperature checks
-
Staff required to disinfect surfaces between visits
Accessibility
-
Wheelchair accessible entrance
-
Wheelchair accessible parking lot
Amenities
-
Restroom
-
Wi-Fi
Payments
-
Checks
-
Debit cards
-
Credit cards
Today
Opening Hours
| Monday | 09:30 AM - 07:00 PM |
|---|---|
| Tuesday | 09:30 AM - 07:00 PM |
| Wednesday | 09:30 AM - 07:00 PM |
| Thursday | 09:30 AM - 07:00 PM |
| Friday | 09:30 AM - 07:00 PM |
| Saturday | 10:00 AM - 06:00 PM |
| Sunday | 10:00 AM - 05:00 PM |
How to go there
Location
Places