Quick Facts About Celebrity Hair Salon
Strengths:
1. Clean salon: One customer mentioned that the salon was clean, which indicates a high level of hygiene and professionalism.
2. Friendly and kind stylists: Another customer complimented the stylists for being kind, indicating a positive and welcoming atmosphere within the salon.
3. Skilled stylist: A customer with thick hair praised the stylist for doing a phenomenal job in shaping their face and thinning out their hair. The customer also mentioned that they experienced no more headaches from the weight of their hair. This suggests that the salon has skilled stylists who are capable of handling different hair types and providing the desired results.
4. Affordable pricing: The customer with thick hair mentioned that they were only charged $25 for a haircut that is typically priced at $60. This indicates that the salon offers competitive and affordable pricing, which can attract customers.
5. Skillful hair fix: A customer mentioned that Angie, a stylist at the salon, fixed a self-inflicted haircut during the COVID-19 pandemic. This showcases the salon's ability to rectify hair mishaps and provide quality hair fixes.
6. Positive recommendations: One customer stated that their wife had a great experience with Connie, praising her for being professional and skilled. This indicates that the salon has stylists who can consistently provide good service.
7. Regular customer satisfaction: Another customer stated that they visit the salon every week and feel great after their visits. They also receive many compliments on their hair. This demonstrates that the salon has a loyal customer base who are satisfied with the results they receive.
Weaknesses:
1. Terrible customer service and attitude: One customer had a horrible experience and mentioned that the salon had terrible customer service and an attitude. This negative comment highlights a weakness in the salon's customer service and suggests that there may be issues with staff behavior, professionalism, and communication with customers.
2. Hair damage and racist treatment: A customer claimed to have experienced racist treatment, with the salon intentionally damaging their hair. This is a severe accusation that indicates a potential lack of diversity and inclusivity within the salon's staff, as well as misconduct towards customers.
3. Unprofessional hair cutting technique: A customer mentioned that their daughter was made to stand during the haircut while the stylist sat in the chair. This unorthodox approach raises questions about the professionalism and customer care provided by the salon.
Overall, the strengths of Celebrity Hair Salon include cleanliness, kind and skilled stylists, affordability, positive recommendations, and the ability to fix hair mishaps. However, the salon is also faced with weaknesses related to customer service, potential racism, and unprofessional hair cutting techniques. These weaknesses should be addressed to improve the overall customer experience.
Best TL Reviews
Salon was clean and the stylist are very kind. I have super thick hair that is hard for most people to cut instead of going in there for a specific cut I said I want my face shaped and hair thined out. She did a phenomenal job. No more headaches from the weight of my hair. And was only charged 25.00 my hair was down to my lower back cuts like that are normally 60.
Horrible service terrible customer service destroyed my hair the only good comment comes from there families DONT WASTE YOUR TIME OR MONEY OR YOUR HAIR FOR HEAVENS SAKE DONT NOT GO HERE
This is the best place I've been too in a long time. Angie is the best. She fixed my messed up hair cut I gave myself when COVID first hit in 2000.
Very horrible and terrible experience they were very racist I’m half Indian myself they didn’t think I knew what they were saying they purposely messed up my hair please girls God bless you my hair is falling out by the boatloads I will be posting pictures save yourself the time the effort and the attitude I am going to upload pictures before my hair was dyed the inspiration picture and then what they sent me home with and how much is falling out of my head please guys I have never had such a horrible experience in my life I had to put my engagement party on hold even my baby shower please please hear me out save yourself this horrible experience
Took my Daughter here to get her a hair cut. I had called that morning to see if they take walking ins I was told yes but I made an appointment just to insure the time. I asked the lady to keep the length on my daughters hair and to add layers, I even brought a reference photo. She asked my daughter to stand I just thought it was so she could see better but she LITERALLY had her stand the entire hair cut( which lasted all of 6 mins). She showed me the length and I just thought she was showing me to make sure she didn’t take too much off. I said that’s a good length and she proceeded to take the cape off her and directed me to the counter. Who makes a client stand so she can sit in the chair and cut their hair? I’m not usually one to complain so I paid the $15 hair cut and left this “salon”…. I’ve never had to stand for the duration of a hair cut have you? She made my daughter stand up she sat in the chair and cut her hair. It was unprofessional and straight up lazy…that was just ridiculous.
Took my wife here and she said Connie was awesome, professional and very good at doing her hair. ????
This is a very nice shop where I see my hairdresser every week so I am able to give an accurate description of this business. There are usually around six professional hair dressers and nail experts. The shop is very clean, comfortable, the atmosphere is friendly and you can enjoy a cup of coffee or bottle of water. Walk ins are welcome when they have time.
I always feel great when I leave the shop and I receive many compliments on my hair. I would recommend this shop to anyone looking for a great haircut, hair color and/or hairdo.
Finally got my hair cut by Goldie. I'm happy, happy ???? the disaster i created was cleared up and she created peace in the wild mess I had ???? fast friendly and I left feeling grrreat! I recommend Goldie ????????????????✌????
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Sunday | Closed |
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