Beauty Mark

+1 205-556-2005

1621 Skyland E Blvd, Tuscaloosa, AL 35405 United States of America

Open Today: -

Quick Facts About Beauty Mark

Strengths:

1. Wide selection of dresses: One comment mentions that Beauty Mark place has a really good selection of dresses, including just about anything you could imagine. This indicates that the store offers a diverse range of options for customers, catering to different styles and preferences.

2. Polite and helpful staff: Another comment mentions that all the ladies at the store are polite, helpful, and talkative. Friendly staff can enhance the overall shopping experience and make customers feel valued and appreciated.

3. Good quality merchandise: A customer states that Beauty Mark place offers great quality merchandise. This suggests that the store focuses on providing products that are well-made and durable, ensuring customer satisfaction.

4. Military discount: One comment highlights that the store offers a military discount, specifically mentioning Alphonso and his mother. Providing discounts for military personnel, veterans, and DOD workers is a positive attribute that can not only attract more customers from these groups but also showcase the store's support for the military community.

Weaknesses:

1. Lack of customer service: One customer expresses dissatisfaction with the customer service at Beauty Mark place, stating that there is never anyone to help and that the staff may even make hurtful comments about size. This indicates a lack of attentive service and sensitivity towards customers' needs, potentially resulting in a negative experience for some shoppers.

2. High prices: While one comment mentions a good selection of dresses, it also notes that the prices at Beauty Mark place are a bit high. This could be a potential weakness as high prices might deter budget-conscious customers or lead them to explore alternative options.

3. Inadequate store environment: A customer suggests that the store needs improvement in terms of air ventilation, seating for disabled individuals, and careful checking of sensor stickers to prevent embarrassing situations. Neglecting these aspects of the store's environment can create discomfort for customers and hinder their overall shopping experience.

4. Inconsistent pricing: A customer mentions being disappointed with the store's pricing, describing how prices tripled compared to their friend's experience in October. Inconsistency in pricing can lead to customer confusion or a perception of unfairness, potentially diminishing customer loyalty and trust in the store.

5. Unhelpful communication: One comment shares an experience of unhelpful communication. The person claims that when they inquired about prices over the phone, they were met with refusal and the response, "I can't discuss prices over the phone." This lack of transparency and unwillingness to provide information can deter potential customers who prefer to compare prices before visiting the store.

In conclusion, Beauty Mark place has strengths such as a wide selection of dresses, polite staff, good quality merchandise, and a military discount. However, it also faces weaknesses such as lacking customer service, high prices, an inadequate store environment, inconsistent pricing, and unhelpful communication. Addressing these weaknesses can help the store improve customer satisfaction and loyalty.

Best TL Reviews

ABSOLUTELY TRASH. Never anyone to help, kids running EVERYWHERE, dress on the floor and if you're lucky to find someone they'll tell you you're to big to fit in anything. I'm not huge and I'm not small, i'm average. Avoid going here.

Really good selection of dresses, just about anything you could imagine. Their prices are a bit high.

All The ladies are always polite here and helpful and talkative especially the one up at the front register with the dreads she's friendly..they just need some air blowing in the store and a couple of seats for disability people in between shopping who can't stand long periods on there legs but want to shop there for there own self..and last please check the sensor stickers carefully. It went off on me the other day it wasn't a biggie but it could've been embarrassment..thats all..

So disappointed with the store. I came from Texas to find a dress. Rather rude customer service rep. Friends went there in october last year had a great experince. Good prices then. But triple the prices when I went.

Variety of items. Need more earrings. Great quality merchandise

After shopping here for years and sending clients here as well, tonight I was treated like a thief. Even after it was clear that everything was on my receipt I was still brought back in the store to be embarrassed futher. All because they failed to deactivate their theft prevention sticker. How outdated!!! WILL NOT SPEND ANOTHER DIME HERE!!!

Love giving them my bussiness...they also take military discount...so all my military family...Veterans..DOD workers give them your bussiness..Thanks Aiphonso and his sweet mom.....

So I'm trying to see why I couldn't get the price for what I wanted? I asked for a certain kind of hair and they have it as well as another store but I'm trying to compare prices. So I asked could I have the price and the person said "I can't discuss prices over the phone." Like if I come in the store and it's to high I'm not going to buy it so that's why asked before I came or sent someone. So I will not be shopping with this store and I see why this store has always been my last option....