Maple Nails

+1 316-941-9141

4902 W Maple St, Wichita, KS 67209 United States of America

Open Today: -

Quick Facts About Maple Nails

Maple Nails Place has a range of strengths and weaknesses, as indicated by the comments above. In order to provide a comprehensive analysis, let's break down these comments and evaluate the overall strengths and weaknesses of the salon.

Starting with the strengths, one recurring theme in the comments is the positive experience with the staff. Many customers mention the friendly and efficient service they received. Some specifically mention Lihn, a technician at the salon, as a reason for their continued loyalty. They appreciate her listening to their requests and displaying talent when given creative freedom. This highlights the salon's ability to provide personalized and high-quality service, which is essential for customer satisfaction. Additionally, a customer's 5-year-old daughter was made to feel heard and in charge of her choices, emphasizing the salon's ability to create a welcoming and inclusive atmosphere.

Another strength is the price of the services offered at Maple Nails Place. Several customers mention the affordable prices and note that it's hard to find similar quality at such competitive rates. The salon offers a gel manicure for $22, which is considered reasonable by most standards.

Efficiency is another strength identified by a customer. They mention a relaxed and comfortable atmosphere, comparing it to being a guest rather than just a customer. They also note that the technicians are efficient and there is no long wait time. This suggests that Maple Nails Place is attentive to managing appointments effectively, allowing customers to have a pleasant and time-efficient experience.

Moving on to the weaknesses, one customer expresses dissatisfaction with the service they received, stating that their nails look horrible and it was the worst set they have ever had. They also mention that the technician caused some injury by taking off their skin with the tools. This comment highlights potential issues with the quality of the service and the skill level of the technicians.

Another weakness mentioned is favoritism shown to certain customers by the owner, leading to different treatment for customers based on their relationship with the staff. This can create a negative and unfair experience for those who do not receive preferential treatment.

Another comment complains about the salon rushing to complete services, suggesting that they prioritize speed over quality. This could potentially result in subpar nail services and customer dissatisfaction.

Additionally, a customer mentions hidden fees for services beyond the basic manicure, such as fees for nail trimming and soak-offs. This comment indicates a lack of transparency on the salon's part, which can lead to misunderstandings and unsatisfied customers.

Lastly, there is a comment about potential retaliatory behavior from the salon if customers choose to visit other salons. This suggests poor customer service and a lack of professionalism.

In conclusion, Maple Nails Place possesses several strengths such as skilled technicians, personalized service, affordability, efficiency, and a welcoming atmosphere. However, there are also weaknesses including potential quality issues, favoritism, rushed service, hidden fees, and unprofessional behavior. It is important for the salon to address these weaknesses in order to improve customer satisfaction and maintain a strong reputation in the industry.

Best TL Reviews

I have been a customer at this salon for over 15 years. Lihn is the reason I keep going back. She is amazing! Listens to requests, and is very talented when you give her free license. Today I took my 5 yo daughter in for her 1st time and Lihn made her feel heard, grown up and in charge of the choices about her nails. That right there is the reason we will continue to go back!

They where nice but my nails look horrible….literally the worst set I have ever had… and when using the tools she took some of my skin off and now my finger hurts. I almost wish I would have just went to the nail salon in Walmart…I paid $50 for this????

Ok! This is the second time I’ve been back in a row. Great people and fantastic service. I took my daughter as well this time and she had such a great time. I finally found a place to keep coming back to!!

Always a great experience here, staff is great they do a very good job maintaining my nails

A relaxed, comfortable atmosphere. I felt more like a guest than a customer. Very efficient techs. We didn't have a long wait nor did it take them long to complete our nails. The blue and pink nails are gels, the purple are acrylic.

The owner treats certain people better than others. I guess if she likes you this is an okayish place. They rush to get your nails done and hope you are okay with it.

If you decide to switch up your nail place be ready for petty revenge because you aren't a loyal customer, for example my GF was getting her nails done for 3 hours because they kept stopping to help other customers who are "loyal".

Lastly be ready for hidden fees everywhere. Soak off nails $6, trim nails, ect.

The only pro to this place is they are open an hour later than most places.

The women here are terrific! Always friendly, quick service, and the prices are hard to beat. $22 for a gel manicure & mine always lasts 3wks. Plus they do a lot of cute designs. Definitely check it out.

I got in last minute to be ready for my brother's wedding. The woman who did my nails was so kind and did a great job. It's been so long since I have been able to treat myself. I appreciate them.