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#1 Nails & Spa

+1 412-872-4658
1628 Lincoln Way, White Oak, PA 15131 United States of America
Open Today: 10:00 AM - 07:00 PM

Quick Facts About #1 Nails & Spa

Strengths: 1. Long-standing customers: The salon has several loyal customers who have been visiting for years. This indicates that they have built a strong relationship with their clientele and have consistently provided satisfactory service. 2. Clean and professional: Multiple comments mention that the salon is clean and professional, creating a positive and hygienic environment for customers. 3. Friendly and personable staff: Customers appreciate the friendly and personable nature of the staff. This indicates that the employees provide excellent customer service, making customers feel comfortable and valued. 4. Skilled and talented technicians: Customers praised the salon for their skilled technicians who can handle difficult nail designs and deliver satisfactory results. This indicates that the salon hires talented staff members who have expertise in nail art. 5. Relaxing atmosphere: Customers mentioned that the overall atmosphere of the salon is relaxing and comforting. This creates a positive experience for customers, enhancing their overall satisfaction.
Weaknesses: 1. Inconsistent results: One customer expressed disappointment with the quality of their tortoise shell design, indicating that the salon may have inconsistencies in delivering certain nail designs. This suggests that the technicians may not have mastered all types of designs, leading to potential dissatisfaction among customers. 2. Residual nail polish: One customer complained about residual nail polish left on their fingertips, which took a significant amount of time to remove. This suggests that the salon may have issues with attention to detail and thoroughness in their service. 3. Wonky shape and thick underside: A customer mentioned that their nails had a wonky shape and a thick underside. This indicates that the salon may have some issues with nail shaping and thickness consistency, which can affect the overall quality of the nail service. 4. Lack of appointment availability: One customer mentioned that making an appointment is necessary to experience the salon's efficiency. This suggests that the salon may have limited availability for walk-in customers, which can be inconvenient for those who prefer spontaneous visits. 5. Individual experience may vary: While the majority of comments were positive, one should consider that experiences can vary from customer to customer. It is important to note that some experiences may not be representative of the overall quality of the salon.
In conclusion, #1 Nails & Spa has strengths in terms of customer loyalty, cleanliness, professionalism, friendly staff, and skilled technicians. However, potential weaknesses lie in inconsistent nail design results, attention to detail, nail shaping, thickness inconsistencies, and limited availability for walk-in customers. It is important for the salon to address these weaknesses and continue building upon their strengths to ensure overall customer satisfaction.

Best TL Reviews

I wanted a tortoise shell design. They said they could do it when i walked in. Unfortunately she couldn't make it look even close so I went with this. I didn't hold this against her although I was a bit disappointed. What really bothered me was all of the residual nail polish all around my fingertips. It took me a half hour in the shower to scrape it all off of my skin. The shape it also very wonky, and the underside was glued to my fingers and very thick. ????
I LOVE LOVE LOVE this salon!! I have been a customer for five years and it has always been clean, professional, and they do great work! I recommend everyone to visit number one nail for all of their needs!!
I love #1 nail and spa! They are great at what they do and are very friendly. I never leaved unsatisfied! If I could give more than 5 stars I would ????
I love #1 Nail and Spa! They are so nice and personable and they always do a fantastic job. I never leave disappointed! Highly recommend them
Best place EVER.,!!!!! I go to Jen. She always takes the Z BEST CARE OF ME!! All are fast as heck!!! Make an appointment for yourself and see what I mean PEEPS!! Here are my nails for the Holidays. Hand painted Snowflake, and ribbons too!! Let me know what you think!!
I’m always skeptical about trying a new nail salon, but I think I found my new favorite one! The man that did my pedicure was so gentle, and genuinely cared. The other ladies there were so nice. The overall feel of the nail salon was so relaxing and comforting, I will be coming again! ????????????????????????
I have been going here for 5 years and they are always nice abs professional. Jennifer is always so nice and gives smiles. Mimi does my nails so nice and i always love them. The shop is clean and relaxing. They always have TV shows on for you to watch. I would highly recommend this place!
I love this place!! Mimi, Jen and Rose are always so nice and like family to talk to. I look forward to my appointment every other week and the time I get to see them. My nails are always done beautifully, no matter how difficult of a design I choose. HIGHLY RECOMMEND THIS SALON!!!

Place Pictures

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#1 Nails & Spa Info


Health & safety
  • Appointment required
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Appointments recommended


Opening Hours

Monday 10:00 AM - 07:00 PM
Tuesday 10:00 AM - 07:00 PM
Wednesday 10:00 AM - 07:00 PM
Thursday 10:00 AM - 07:00 PM
Friday 10:00 AM - 07:00 PM
Saturday 10:00 AM - 05:00 PM
Sunday Closed

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