Nail Envy

+1 615-325-7677

112 S Broadway, Portland, TN 37148 United States of America

Open Today: -

Quick Facts About Nail Envy

Nail Envy Place has received both positive and negative comments, providing insight into the strengths and weaknesses of the salon.

Starting with the strengths, many customers commend the salon for their friendly and welcoming atmosphere. Customers appreciate the personalized service, small talk, and the overall home-like ambiance. The positive comments highlight the pleasant experience customers had during their visit. Additionally, customers express their satisfaction with the results of their nail treatments, describing their nails as "pretty," "amazing," and well done. The quality of the work is seen as a strength of Nail Envy Place.

Customers also mention the affordability of the salon, praising the "great price" and noting that it was "well worth" the chance they took. This affordability may attract more customers to choose Nail Envy Place for their nail care needs.

Another strength mentioned by customers is the talent and skills of the technician, BeBe. She is described as "amazing," "talented," and someone who makes customers feel comfortable. BeBe's ability to create beautiful nails and make customers feel at ease is a significant strength of the salon.

Customers also appreciate the option of making appointments, which helps to minimize waiting times. This attention to scheduling allows customers to organize their time and ensures that they can be promptly attended to once they arrive at Nail Envy Place.

However, there are also weaknesses that emerge from the comments. Some customers report negative experiences with other technicians or staff members at the salon. One customer describes the man performing manicures as "rude" and overly aggressive, causing pain and discomfort during the service. This negative experience is compounded by the technician insulting the customer's appearance, resulting in embarrassment and humiliation. Such incidents chip away at the overall customer satisfaction and shed light on a weakness in the professionalism and customer service provided by certain employees at Nail Envy Place.

Furthermore, some customers complain about the poor quality of service received. One customer mentions that their nails were crooked and uneven, indicating a lack of attention to detail and expertise on the part of the technician. Another customer notes that the technician did not listen to their requests and left acrylic all over their fingertips. These instances reflect a weakness in the skills and abilities of the staff members, leading to unsatisfactory results for customers.

Cleanliness and the condition of the products used are also raised as concerns by some customers. One customer mentions that the store was dirty, and products appeared to be old or almost empty. This criticism highlights a weakness in the maintenance and upkeep of the salon, potentially impacting the overall customer experience.

Although BeBe receives positive comments for her work, it is worth noting that these comments may solely represent her individual performance rather than being representative of the entire staff and salon. Therefore, consistency in service quality and customer satisfaction throughout the salon could be considered a potential weakness.

In conclusion, Nail Envy Place has several strengths, including a welcoming atmosphere, affordable prices, and skilled staff such as BeBe. However, weaknesses arise from negative experiences with certain technicians, unsatisfactory results, cleanliness concerns, and potential inconsistency in service quality. Addressing these weaknesses would be important for Nail Envy Place to enhance customer satisfaction and maintain a positive reputation.

Best TL Reviews

So nice did my mother's and I nails. So pretty! Definitely coming back. Very friendly and amazing costumer service. Made small talk and very home like!

Read the reviews and saw alot of negative pictures with cuticles cut, this made me visit for myself. I am certainly glad I did because BeBe did a wonderful job. It was well worth the chance I took. My vacation nails are great and she was friendly with a great price.

I love Rhonda & Lena at Nail Envy! as busy as the salon is with customors, you may be here up to 2 hours depending on what your getting done but if you make an appointment your good to go! tgis is the most recent photo i have of my nails they were done last Saturday. I have the powdered acrylic

I’ve been here twice now and absolutely love it! Bebe is amazing and makes you feel so comfortable!

I came here after nails 1st messed me up last week (crooked nails) they fixed me back up so I returned today for new nails..very pleased

Brought my daughter there to get a manicure for her birthday. The man doing the manicures was very rude to her. He would aggressively grab her hand and sling it to the side and would repeat with the other. He cut her several places and caused her cuticle area to be red and tender. Hurting her during her first experience getting a manicure is absolutely ridiculous but to top it off he insulted my daughter's appearance! She was so embarrassed and humiliated! I was about to have a few choice words when she stopped me and begged me not to say anything. She was so embarrassed that she just wanted to get out of there. The manicure was absolutely horrible the nails were crooked and pointed upward (see photos the pinkish purple nail polish with flowers on one nail). She couldn't even keep the nails on for a day because she was in so much pain. I had to go to the drug store to and get acetone to remove them. I am appalled and outraged at the way she was treated. I wouldn't even rate this place one star. I wouldn't recommend this place to anyone!!!

The gentleman that did my nails would hardly speak to me and got acrylic all over my fingertips. The nails themselves are uneven. All my requests were unheard. Anytime I talked to him I would never get a response or even a look my way. The store was dirty and all the products were almost out or seemed old. I feel bad leaving such a bad review but it was horrible.

BeBe does a great job on my nails and she is so sweet. I definitely recommend Nail Envy.