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Hair Pros

+1 760-894-3064
13525 Palm Dr, Desert Hot Springs, CA 92240 United States of America
Open Today: 09:00 AM - 06:30 PM

Quick Facts About Hair Pros

Hair Pros place has several strengths that contribute to its positive reputation and customer loyalty. First, customers appreciate the reasonable prices, especially in today's economy. The affordability makes it accessible to a wide range of customers and encourages repeat visits.
The ability to accommodate both walk-ins and appointments is another strength mentioned. This gives customers options based on their schedules and preferences. The comment about signing up on a sheet to see the number of people ahead of you highlights the transparency and efficiency of their system, which helps manage wait times and avoid any confusion.
The polite and friendly staff is repeatedly mentioned as a positive aspect of the salon. Customers appreciate the professionalism and good customer service experience they receive. This creates a welcoming and comfortable environment for visitors.
Another strength of Hair Pros place is the quality of the haircuts and hair styles provided. Customers consistently mention leaving the salon satisfied with their cuts and styles. This indicates a high level of skill and attention to detail from both the barbers and hair stylists.
The fact that the salon offers services for both men and women is also seen as a strength. This allows for a diverse customer base and caters to different hair needs and preferences.
Additionally, the salon's bilingual staff is mentioned as a positive aspect. This shows that they are considerate of the diverse community they serve and make an effort to make all customers feel welcome and comfortable.
It is worth noting that there are some weaknesses or areas for improvement mentioned in the comments. One customer mentioned a third employee who appears to be pretending to clean, which can be frustrating for those waiting. This issue should be addressed to improve the overall experience for customers.
Another customer expressed dissatisfaction with her son's haircut, stating that it was so bad that she had to shave it off completely. This highlights the importance of consistency in the quality of service provided and the need for attention to detail by all staff members.
There are also a few comments expressing frustration with the salon becoming more focused on friends and family rather than customers. This suggests that some customers may feel overlooked or treated less favorably compared to those with personal connections to the staff. Addressing this issue and ensuring fairness and equality in customer treatment is crucial for maintaining a positive reputation and attracting new customers.
In conclusion, Hair Pros place has several strengths that contribute to its positive reputation, including reasonable prices, an organized system for walk-ins, polite staff, and high-quality haircuts and styles. However, there are some areas for improvement, such as addressing the issue of an employee pretending to clean, ensuring consistency in service quality, and maintaining a customer-focused approach rather than prioritizing friends and family. By addressing these weaknesses, Hair Pros place can further enhance its strengths and provide an even better experience for its customers.


Best TL Reviews

Come here to get my haircut ????, price is reasonable with todays economy. They take walk ins and you sign up on a sheet so you can see how many people in front of you. One of the gentlemen takes appointment. Staff is very polite. Never had issues of any of them messing up my hair. Will continue to come here. Just have to be patience if your a walk in and there is a wait but it's worth the wait. I believe they only close on Tuesday , which is great for any schedule. They also do women's hair cuts and hair styles. My haircut is always in point when I leave this place. Never had any bad cuts here so far.
Amazing job. Amy did an awesome work with my hair makeover . The rest of the staff are very polite and kind. They have an organize system, They accept walk in and but place then in a entry list, so you don’t loose your spot. And are also bilingual. Very Affordable prices and good technique.
This place is really great! I've received services from both the barber and and hair stylist. They are so amazing, and pay attention to detail, and care about what they do. Seriously the best haircut in DHS. The barber does a phenomenal job. And so does the lady hair dresser. Family friendly, and overall professional experience. Please go here and support small, local, family run businesses ????
I love coming here and won't go anywhere else because of Rosario. She's the best at cutting layers and styling. No one else is allowed to touch my hair LOL. She knows exactly my style and does a great job every time. She is truly valuable to this salon!!!! Note: she did not color my hair, only cut and style. Beautiful curls!!!
The staff is nice. Prices are moderate. I have gone in on three separate occasions. The only thing that bothers me is the third employee who pretends to be sweeping for an hour and a half. Lady, I just want a buzz. I left to go somewhere else not once but that last two times. I’ll rate higher once this has been resolved.
She messed up my son's hair so bad that I had to shave it off completely!
Unfortunately this place became a friend and family before costumers kind of place. I been taking my kids to this place for years and today (Saturday) is the 2nd time they kept skipping us for a friend or relative. We got up to leave and the lady try to tell us the 2 guys that went ahead of us were there before us. When clearly they were not, we were next on the sign in sheet and the 2 guys even asked how long was the wait when they walked in. I just waived my hand that it's ok I'll go somewhere else, As we walked out the lady slammed the sign in clipboard on the floor and was cursing at us.
Last month was the longest wait. The guy that cuts hair kept skipping us too. At one point another costumer said he would wait because there was people ahead of him. But the guy that cuts hair told him don't worry I got you first. And when he was done cutting. He would disappear in the back then came back out when he heard kids voices. Comes out and asked how's their mom. And asked them to sit for a haircut. The boy asked "you sure" and looked around. Guy told him yeah it's fine.
After years of going there, Won't be going there no more. They forgot they need more than family and friends to keep a business going.
Take my kids here all the time! They love it here, they always get what they want and how they want it. I also do my hair there all the time. Always comes out great and at such a great price. The worker’s there have a great sense of humor and have so much enthusiasm. Officially my go to place for haircuts and hair color. ????????????‍♀️

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Hair Pros Info

Amenities

Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
Payments
  • NFC mobile payments

Today

Opening Hours

Monday 09:00 AM - 06:30 PM
Tuesday 09:00 AM - 06:30 PM
Wednesday 09:00 AM - 06:30 PM
Thursday 09:00 AM - 06:30 PM
Friday 09:00 AM - 06:30 PM
Saturday 09:00 AM - 06:30 PM
Sunday 10:00 AM - 03:30 PM

How to go there

Location