Sterling Shopping Center

1411 1st Ave SW, Austin, MN 55912 United States of America

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Quick Facts About Sterling Shopping Center

The Sterling Shopping Center has received mixed feedback from customers. While there are several positive aspects of the place, such as the variety of items available, great customer service, and a well-stocked pharmacy, there are also a few weaknesses that should be considered.

One of the main strengths of the Sterling Shopping Center is its diverse range of products. Customers have mentioned finding everything from gifts to jeans in the center. This variety makes it a convenient one-stop-shop for various needs. Additionally, the comment about the unique gifts and home goods in Main Street and the fantastic dollar section highlights the center's ability to offer distinct and affordable items.

Another strength of the shopping center is the positive feedback regarding customer service. Several customers appreciated the great service they received, be it from the workers at the Sterling Cafe, the pharmacy staff, or the employees at Ace Hardware. The emphasis on friendly and helpful staff members indicates a strong culture of customer satisfaction within the center.

The presence of a well-regarded pharmacy is another positive aspect. Customers praised the pharmacy for its services, including assisting with medication information, contacting providers, and dealing with insurance issues. This indicates that the pharmacy staff is knowledgeable, accommodating, and willing to go the extra mile for customers.

However, there are a few weaknesses that should be noted. Some customers mentioned that the center can be a little higher priced compared to other places. While this may not deter everyone, it could be a drawback for budget-conscious shoppers. Additionally, one customer noted that the store appeared cluttered, which could impact the overall shopping experience and make it harder to find desired items.

Furthermore, a few customers mentioned issues with the opening hours of the shopping center. One person expressed difficulty in keeping track of the open hours, which suggests a lack of clear and consistent communication regarding operating hours. This inconsistency could inconvenience potential customers and potentially lead to missed business opportunities.

Another significant weakness mentioned by a customer is that the Sterling Cafe only accepts cash and not cards. This limitation can be inconvenient for customers who are not aware of this policy or who do not carry cash regularly. It may be advisable for the cafe to consider accepting card payments to accommodate a wider range of customers.

Despite these weaknesses, the positive feedback regarding the diversity of products, great customer service, and well-regarded pharmacy indicate that the Sterling Shopping Center has several strengths that attract customers. By addressing the weaknesses, such as pricing, clutter, inconsistent operating hours communication, and limited payment options, the shopping center has the potential to further enhance the overall customer experience and attract even more clientele.

Best TL Reviews

I decided to stop in one day because I had never been there. This place is amazing! They have a little bit of everything! Definitely stop in for a gift or a pair of jeans! Try their hard ice cream too!!

Went to the Sterling Cafe for lunch.

Great daily specials. Workers are great at cooking real home cooked meals. Great service. Stop in & enjoy some good food & hospitality.

Great pharmacy! And, I love their store! Just can find gifts for everyone there.

A little higher priced on most items. Nice store, a little cluttered.

I spend way to much time browsing through all of the unique gifts and home goods in Main Street, as well as the fantastic dollar section. The pharmacy is great, and all the techs go out of their way to assist with med info, contacting providers, and dealing with insurance issues.

Great customer service! Lots of merchandise

Went with my dad after some hardware store shopping. Kept planning to go there in the past, but had a hard time keeping track of their open hours. Covid-19 compliant, excellent food at an excellent price, clean bathrooms, and very friendly staff. DOES NOT TAKE CARDS, so bring your cash. My dad and I had to put our cash together to pay the bill, but luckily, it's a small bill.

I visited Ace Hardware. They always have what I need. At least 99% of the time anyway. That's pretty good odds that they will have what you need in a hardware store. I went to get supplies to wash the walls in my house, and they had everything, right down to the vinegar. The employees are nice and very helpful too.