OG Nails & Spa

+1 651-408-8041

26589 Forest Blvd N, Wyoming, MN 55092 United States of America

Open Today: -

Quick Facts About OG Nails & Spa

OG Nails & Spa seems to have a mix of positive and negative reviews. In order to evaluate the strengths and weaknesses of the salon, we will analyze the comments provided.

First, let's examine the strengths mentioned in the comments. One customer mentions that Hannah gives the best pedicure they've had in two years. This suggests that the staff at OG Nails & Spa are skilled and capable of providing high-quality services. Additionally, the commenter appreciates the friendly atmosphere and the good prices offered by the salon. This indicates that the staff is friendly and welcoming, and that the salon offers competitive pricing.

Another comment highlights the amazing atmosphere, lovely people, and great experience. This suggests that the salon provides a pleasant and enjoyable environment for customers to relax and enjoy their treatments. Additionally, the commenter expresses gratitude towards specific staff members for providing exceptional pedicures, indicating that the salon has talented individuals who deliver excellent service.

Another positive comment mentions that the customer's nails turned out great, and even after two weeks, they still looked like new. This suggests that the salon uses high-quality products and provides long-lasting results.

Another customer refers to OG Nails & Spa as a hidden gem, expressing satisfaction with their experiences. They mention that the salon is organized and keeps things moving along despite being busy, indicating that the staff is efficient and able to handle high customer volume. The customer also highlights a specific technician, Brian, who consistently provides fantastic service.

Lastly, a customer mentions that their nails were saved by Brian after a bad experience at a different salon. This suggests that the staff at OG Nails & Spa are capable of fixing and correcting previous nail services.

Now, we will examine the weaknesses mentioned in the comments. One customer had a negative experience with the owner, who was described as being distracted and causing disruptions. The customer also felt that their requests were not listened to, resulting in a unsatisfactory nail service. This highlights a potential weakness in the salon's customer service and attention to detail.

Additionally, the same customer mentioned having to wait for almost three hours due to interruptions and having to leave and return to the salon. This suggests that the salon may not have efficient scheduling or time management, leading to long wait times and inconvenience for customers.

Another comment mentions a snarky tone from the staff member when making an appointment, suggesting a lack of professionalism or poor customer service skills.

In conclusion, OG Nails & Spa has several strengths, including skilled staff, a friendly atmosphere, competitive prices, and the ability to provide excellent results. However, the weaknesses include potential issues with customer service, attention to detail, scheduling, and professionalism. Improving these weaknesses could significantly enhance the overall customer experience at OG Nails & Spa.

Best TL Reviews

I love this salon! Hannah is the best! She gives me the best pedicure I've had in 2 years! All of the people in this salon are friendly and they have very good prices. I highly recommend going to OG Nails and Spa!

Recommendation of a friend I tried a new nail salon, price was amazing however you pay for what you get. The owner completely distracted from the loud, disruptive atmosphere, banter in between all the people who work there. Never listened to what I asked for ruining my first set of nails having to redo adding a full set due to not having nails left. After almost 3 hours, in between having to leave pick up my daughter at school coming back. Then when done charged for a full set when only needed a fill and very unhappy with the end result, usually not a big deal however it was my class reunion.

I believe in second chances to not jump to negative conclusions. I just now tried to do that by giving a second chance at my business could tell when trying to make an appointment the tone, reading between the lines was not well received from the womens snarky phone manner when she said we have no appointments. I will be passing this information along with a review and not a recommendation for many people. The hardest part this really is not the kind of person I am however I do believe in listening, customer service along with maintaining a good reputation especially this day!

Respectfully,

Kris

Amazing atmosphere, lovely people and a truly great experience! Definitely a go too from now on. Thank you Lisa and Tina for doing mine and my sister's pedicures, they were amazing!!

Nails turned out great! I would definitely go back! It has been about 2 weeks and my nails still look like new!

This place is a hidden gem! I have been here twice and my daughter has also visited twice (separately from me). Both of us have been extremely pleased with our experiences. When I called the first time, they suggested making an appointment, and after visiting, I can see why. They are very busy, but they are very organized and keep things moving along. The first time, I got long acrylics (for vacation - I couldn't normally function with this length) and the second visit, I got the acrylics removed and just had dip powder applied to my natural nails. Both times, Brian was my tech, and he did a fantastic job. I will definitely be coming back!!

Every time I go to OG my nails turn out amazing and the staff are amazing people ! Highly recommend!

What a great salon!! Best pedicure I have had in my 53 years!!! So personable and friendly, fair prices! Make this your go to place, you won't regret it!!

Brian saved my nails! I got them done at a different salon and was not happy. He did an ombre and I love them! This place is kind of tucked back off the main drag but I'm glad I found it!