Quick Facts About Victoria Nails
Victoria Nails place has a number of strengths and weaknesses based on the comments above.
Starting with the strengths, it is evident that the salon has knowledgeable and meticulous technicians. The customer in the first comment was impressed with Sandra's attention to detail in finding the right gold shade for her nails. This shows that the staff at Victoria Nails are skilled at understanding customers' preferences and delivering satisfactory results. Additionally, the second comment highlights the friendly customer service provided by the new management. The customer noted that the staff were kind and genuine, providing a positive experience. This indicates that the salon has made efforts to improve its customer service under new management.
Another strength of Victoria Nails is its reasonable prices. The fifth comment mentions that the salon offers affordable rates, making it an attractive choice for customers looking for quality nail services without breaking the bank. This affordability may contribute to the salon's popularity and customer loyalty.
The fourth comment reflects the satisfaction of a customer with the final results of their nails. The technician's ability to meet the customer's request shows that the salon has skilled technicians who can create aesthetically pleasing designs. This can be seen as a strength as it indicates that the salon has the capability to cater to various customer preferences and deliver satisfactory outcomes.
Despite these strengths, the comments also highlight some weaknesses of Victoria Nails. The third comment describes the worst nail experience the customer has ever had. They criticized the thinning of their natural nails, lack of additional services like lotion or hot towel, and the inability to find the requested nail polish colors. This comment raises concerns over the quality of the service provided at Victoria Nails. Additionally, the comment mentions that the salon is short-staffed and that customers have to wait for a long time. Long waiting times can negatively impact the customer experience and may discourage potential customers from visiting the salon.
The sixth comment suggests that the salon has inconsistent wait times. The customer mentions that even with an appointment, there is still a half-hour or more wait. This inconsistency can be seen as a weakness as it may affect customer satisfaction and loyalty.
Lastly, the seventh comment points out the strong smell of paint remover in the salon. While it does not directly affect the quality of the nail service provided, it can be seen as a weakness in terms of providing a comfortable environment for customers. Strong odors may deter some customers from visiting the salon.
In conclusion, Victoria Nails has strengths in terms of knowledgeable and meticulous technicians, friendly customer service, reasonable prices, and the ability to deliver aesthetically pleasing nail designs. However, the salon also has weaknesses in areas such as inconsistent wait times, potential quality issues, and strong odors. By addressing these weaknesses and building on their strengths, Victoria Nails can improve its overall customer experience and reputation.
Best TL Reviews
I noticed the "under new management " update and found this location is much closer to me than my usual spot. Sandra was wonderful- we talked through what I wanted and she was meticulous in finding the right gold to make my nails pop with the black matte. Very knowledgeable. I recommend calling ahead for an appointment and definitely see Sandra and Bebe!
This place has been around the corner for I have NO idea how long but I called in to asked how much a polish change would be on my feet & if they do toenail acrylic nails(I dropped something on my foot which broke both my big toe nail beds so they are growing back) they told me $5.00 for each nail and $13.00 for polish change $10.00 for gel polish and $10.00 for design. They also gave me a 20%discount ! Not that it was much however they are under new management and they really were very kind,their customer service was genuine.Nikki did a great job on my feet.She made it look so natural she also took pride in making them look natural and thats the part that matters! Will be returning!
Probably the worst nail experience I've ever had. The lady thinned the cuticle area of several of my real nails. Never received lotion, hot towel or anything for a gel manicure. I requested 2 different colors and they couldn't find them. They are short staffed and several people waited a very long time. I do not advise anyone to go to this business.
Love love love this place techs are very friendly ❤️ and my nails look awesome. I picked the cors and let her pick the design. She did a great job!
Victoria Nails is 10's across the board! Reasonable prices, quick, efficient, and always friendly! I wanted black matte on my coffins, and shiny black on my stilettos with red bottoms! They're stunning and perfect! I highly recommend this place!
I usually have Kathy do my hands and her brother T for my feet. My biggest issue is the wait, you have an appointment or not you will still have to wait about half an hour or more. As for your nails if you know what you want you'll have great results, if you don't mind the wait that is
Very friendly good prices always do a great job
A small nail salon but the ladies are very nice. They could use a better filter system for paint remover smell is strong.
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Victoria Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 09:30 AM - 07:30 PM |
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| Tuesday | 09:30 AM - 07:30 PM |
| Wednesday | 09:30 AM - 07:30 PM |
| Thursday | 09:30 AM - 07:30 PM |
| Friday | 09:30 AM - 07:30 PM |
| Saturday | 09:30 AM - 06:00 PM |
| Sunday | 11:00 AM - 04:00 PM |
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