Noire The Nail Bar

+1 865-238-4261

256 Hamilton Crossing Dr, Alcoa, TN 37701 United States of America

Open Today: -

Quick Facts About Noire The Nail Bar

Noire The Nail Bar has received a range of feedback from customers. This feedback can help identify the strengths and weaknesses of the establishment.

Starting with the strengths, one customer mentioned that the nail technicians at Noire are meticulous and get the nails as close to the cuticles as possible. This attention to detail is a positive aspect of their service, as it ensures a high-quality manicure. Additionally, another customer praised the cleanliness of the salon and the tools used. Maintaining a clean and hygienic environment is crucial in the nail industry, and Noire seems to excel in this aspect.

Another strength mentioned by a customer is the speed of the service. Compared to other establishments, Noire is fast in delivering their services. This can be a major advantage for customers who are looking for a quick and efficient nail appointment.

Furthermore, the friendly and professional staff at Noire received positive feedback from customers. The staff is described as personable and carrying on conversations, creating a welcoming atmosphere for customers. This customer-centric approach is crucial for building a loyal customer base.

Despite these strengths, there are some weaknesses that have been mentioned as well. One customer complained about the miscommunication regarding pricing. They stated that they were told the service cost would be $45, but were charged $60 each. This inconsistency in pricing can lead to customer dissatisfaction, as they expect transparency and honesty when it comes to the cost of services.

Another customer mentioned that their acrylic nails were not properly applied, with one tip not being glued down properly. This lack of attention to detail can be seen as a weakness in the service provided by Noire. Additionally, the customer expressed dissatisfaction with the length at which their natural nails were filed. This suggests that there may be a lack of communication between the customer and the technician regarding the desired outcome of the service.

In one comment, a customer mentioned that the manicurist was talking on the phone the entire time. While they rated the service as average, this behavior can be seen as unprofessional and may affect the overall customer experience.

Analyzing these comments, it is evident that Noire The Nail Bar has several strengths, such as attention to detail, cleanliness, speed, and friendly staff. These aspects contribute to a positive customer experience. However, there are also weaknesses, including inconsistent pricing, lack of attention to detail in some cases, and potential unprofessional behavior from staff members.

To improve, Noire should prioritize transparent pricing and consistent service quality. This can be done by ensuring that all staff members are trained to uphold the highest standards and adhering to clear and consistent pricing practices. Additionally, addressing the issue of staff members being on their phone while providing services can help improve the professionalism of the establishment.

Overall, while Noire The Nail Bar has received positive feedback in terms of cleanliness, speed, and friendliness, there are areas for improvement. By addressing these weaknesses, they can further enhance the customer experience and continue to build a strong reputation in the industry.

Best TL Reviews

Took my wife and 2 daughters to get there nails done made an appointment was told ot would be $45 ok no problem whatsoever when they got done they were charged $60 each I don't mind paying for a service but be honest about your price a $182 dollars for 3 sets of nails is ridiculous needless to say we will not go back

Justin did a perfect job. He's so meticulous too. I love them. Thanks Justin. Next time you can teach me some Vietnamese.

After everywhere I have had my nails done at, I circled my way back here. They are amazing and get the nails as close to the cuticles as possible.

I got acrylics done here and I express that one of the tips were not glued down all the way. “Don’t worry, just trust me,Ok?” Well once I left and got home I could already tell the nail was lifting. This wasn’t the only issue. When I first sat down I told her I’d like all my real nails to be filed to the same length... well she cut them all the way down so short to where my nails hurt afterwards.

Nice lady (was talking on her phone the entire time) but awful Manicure. The only reason I’m rating it a #2 is bc she did an OK job at waxing my eyebrows.

First time coming to Noire and it was amazing! I would recommend this place to everybody! Really such a great atmosphere and Tina was so good!! she was super precise and made sure I was comfortable and made my nails look wonderful. She made sure everything was perfect and it was!! Will definitely be back and I highly recommend her !! I got a manicure and a pedicure and when I showed her pictures she made sure to match it right up!!❤️ I’ve had my nails done multiple times and I was just so shocked and surprised at what I wasn’t missing out on! 5 star, perfect for your needs highly recommend.

Noire is very clean and they offer many affordable services. Also, the service very fast compared to everywhere else I’ve been. However, when it came to my massage she really slowed down and left both my feet and legs feeling refreshed! I did not catch her name, but she sits at table #3 and is AMAZING as far as skills go. I only wear gel polish on my hands and mostly a French. She listened and cut my nails down to the perfect length. She also carried the gel down far enough so it won’t look 2 weeks old next week when they grow out. And she had my white tip perfect the first time; she didn’t have to put a bunch of layers on making it too thick like many others. Michael was also great and very personable. He kept conversation going. Both were very professional and I would definitely return.

5 +++++

I had never been to this nail bar before. They got me straight in as a walk-in with no appointment for a last minute manicure. Very clean tools & establishment, with extremely friendly staff. They did an excellent job on my nails, and my french manicure is beautiful over a week later. I am very impressed, will definitely spread the word. Can't wait to visit them again!!

I went here recently as a pick me up and I absolutely loved it. I ended up getting ballerina shaped acrylic nails with tips with a gel polish on top, Michael did them and he did an incredible job!! They are amazing!! They look great and don't hurt one bit!! Definitely going back.