Quick Facts About Galaxy Nails & Spa
Galaxy Nails & Spa has received mostly positive comments from customers, highlighting some strengths of the place. Some of these strengths include friendly staff, cleanliness and neatness of the shop, attention to detail, professionalism, and excellent customer service. Additionally, customers appreciate the skill and expertise of the technicians, who are able to deliver the desired results and take their time to ensure a satisfactory experience.
One customer expressed their satisfaction with the staff and the quality of the service, stating that they love their nails and will definitely be returning. The staff were described as friendly, and the shop was mentioned to be clean and neat. This creates a positive impression of the place, as a clean and friendly environment is important for customers to feel comfortable and relaxed during their visit.
Another customer had previously had a horrible experience elsewhere, and when they came to Galaxy Nails & Spa, they were pleased with the care and attention they received. The technicians were described as gentle and careful, taking the time to remove the damaged nails and provide a new set of gel acrylics. The cleanliness and sanitation of the tools were also mentioned, showing that the technicians prioritize hygiene and the well-being of their customers.
The attention to detail was also praised by a customer who stated that the technician did not cut corners or mess up the lines during a manicure and pedicure session. This suggests that the technicians at Galaxy Nails & Spa take pride in their work and strive for perfection.
Several comments mentioned the professionalism and friendliness of the staff, which created a positive overall experience. Customers appreciated the interactions they had with the staff, indicating that they felt valued and well taken care of. This is important as good customer service can greatly influence a customer's perception of a business.
The strengths highlighted in the comments include skilled technicians, friendly staff, cleanliness, attention to detail, professionalism, and excellent customer service. These factors contribute to the overall positive experience that customers have had at Galaxy Nails & Spa.
While the comments provide several positive aspects of the place, there were a few comments that mentioned areas where improvements can be made. One customer mentioned that the finishing aftercare of the nails could have been better. While their nails were described as pretty, there was room for improvement in the final touches. This suggests that the technicians could pay more attention to the finishing details to ensure complete customer satisfaction.
Another comment mentioned a painful pedicure experience where the desired color was not achieved and the customer felt that their big toe was not smooth. This points to a lack of attention to detail and the customer not receiving the expected results. Improving consistency in the quality of service can help maintain customer satisfaction.
In conclusion, Galaxy Nails & Spa has several strengths including friendly staff, cleanliness, attention to detail, professionalism, and excellent customer service. Customers have appreciated the skills of the technicians and the care taken during their visits. However, there is room for improvement in areas such as finishing aftercare and consistency in achieving the desired results. Addressing these weaknesses can further enhance the overall customer experience at Galaxy Nails & Spa.
Best TL Reviews
I love my nails! I will definitely be coming back. The staff were all very friendly & the shop was clean & neat. I showed the lady what I wanted & she did a fabulous job.
I've been trying places around Fresno for a while and have had horrible experiences... This past one the acrylic in my nails was so thin it was chipping after 4 days when I was on vacation. When I returned to get it fixed they filed even more acrylic down, never filled the gap, then painted over it.
It turns out that place(Super Nails on E Shields) didn't apply the acrylic correctly and my nails were very damaged and cracked in some places...
I didn't know what to do so I asked what they suggested because though I've only had them for about a week I refused to return to super nails because my nails were lifting off in some places. They took great care of me and soaked off my nails with minimal damage being very careful because my nails got so damaged from the other place... They were very gentle and their tools were clean! I have yet to find a place that pays attention to that. They even double check to make sure there's no residue or dust and that it has been sanitized. When filing my acrylics, they were very gentle and held my nail in place so it wouldn't be dragged back and forth by the file and hurt after a while. They really know what they're doing! In all they only charged me 45 for the soak, repairing my nails, and a new set of gel acrylics. I will definitely be coming back! You get what you paid for here and an extra 10 dollars is worth it
Fabulous. Walked in both times for a mani and pedi and Moon was excellent. She took me right in and got me right out. The attention to detail was fantastic, no cut corners or messed up lines.
It was very clean and the lady took her time doing my nails. They are pretty (: but could have did a better job on the finishing after care of nails
First time there, I loved the customer service and the way Mani and Pedi came out, short, simple and cute, just the way I like them
Very Kind and Professional Friendly and very interactive with Me I love how my nails came out Erick Was polite and Interesting he picked my set and I love it.. I’ll be back for sure for sure…
My pedicure was painful and my color I wanted wasn't it and my big toe was hard and prickly and chunky not smooth like. A regular pedicure
Love My Nails!! The Young Lady That Did My Nail Here Did A Phenomenal Job!! She Took Her Time & Did Exactly What I Wanted!! I Think Her Name Was Crystal..
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Galaxy Nails & Spa Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:30 AM - 07:00 PM |
|---|---|
| Tuesday | 09:30 AM - 07:00 PM |
| Wednesday | 09:30 AM - 07:00 PM |
| Thursday | 09:30 AM - 07:00 PM |
| Friday | 09:30 AM - 07:00 PM |
| Saturday | 09:30 AM - 06:00 PM |
| Sunday | 10:00 AM - 05:00 PM |
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