L a Nails

+1 603-436-5814

599 Lafayette Rd #11, Portsmouth, NH 03801 United States of America

Open Today: -

Quick Facts About L a Nails

L a Nails Place, based on the comments, has a mix of strengths and weaknesses. In this analysis, we will discuss each aspect in detail and provide a comprehensive understanding of the salon's performance.

One of the major strengths of L a Nails Place is its affordability. According to one customer, their prices are "AMAZING." This indicates that the salon provides its services at competitive rates, attracting customers who are conscious of their budget. Affordable prices can be a significant advantage for L a Nails Place in attracting a larger customer base and retaining them over time. In addition to affordability, the salon is also praised for offering great value, indicating that customers feel they are getting quality service and results for the price they pay.

Another strength mentioned in the comments is the friendly and skilled staff. Several customers mention specific employees, such as Andy, Logan, Lilly, and Lillian, who are commended for their professionalism and talent. This positive feedback indicates that the staff members go above and beyond to provide exceptional service to their clients. Their friendliness and talent contribute to creating a welcoming and enjoyable atmosphere for customers. A friendly and skilled staff can be a significant strength for L a Nails Place as it helps to build customer loyalty and encourages positive word-of-mouth recommendations.

Cleanliness and adherence to COVID-19 protocols are also mentioned as strengths of L a Nails Place. The comment mentions that the salon is clean and has implemented all necessary protocols to ensure the safety of customers during the pandemic. This emphasis on cleanliness and safety is crucial in gaining customer trust and making them feel comfortable. In times of heightened health concerns, prioritizing cleanliness and safety can be a strong selling point for L a Nails Place.

The salon's ability to accommodate various requests and create unique nail designs is also mentioned in one of the comments. This indicates that the staff at L a Nails Place is flexible and talented in meeting customer preferences. The ability to provide personalized services and adapt to customer needs is a significant strength for any salon as it helps to create a loyal customer base who can rely on the salon for their specific nail requirements.

Although L a Nails Place has several strengths, there are also weaknesses mentioned in the comments that need to be addressed. One customer expresses their disappointment with the rushed service they received, stating that it was offensive. This indicates that the salon may be accepting more appointments than they can reasonably handle, resulting in rushed and unsatisfactory service. This weakness hinders the overall customer experience and can negatively impact customer retention. To address this weakness, L a Nails Place should consider managing their appointments more effectively, ensuring that they have enough staff to handle the workload and provide a relaxed experience for their customers.

Another weakness mentioned in the comments is the issue of gel polish flaking off. A customer states that they got a gel manicure, but two nails barely have any gel polish left. This indicates a flaw in the application process or the quality of the gel polish used. Gel polish is expected to last longer and not chip or flake off easily. By addressing this weakness, either by improving the application technique or using higher quality gel polish, L a Nails Place can enhance customer satisfaction and avoid negative reviews.

In conclusion, L a Nails Place has several strengths, such as affordable prices, friendly and skilled staff, cleanliness, and the ability to accommodate various requests. These strengths contribute to a positive customer experience and can attract and retain a loyal customer base. However, the weaknesses of rushed service and issues with gel polish flaking off need to be addressed to improve the overall customer experience. By effectively managing appointments and ensuring the use of high-quality products, L a Nails Place can overcome these weaknesses and further enhance customer satisfaction.

Best TL Reviews

Nothing about my experience was relaxing. They rushed me so much, it was offensive. If you're understaffed, do everyone a favor and don't accept more appointments than you can reasonably handle. There are very simply too many places to go spend my money to revisit a business like this.

I love this nail place, they did such a good job on my nails, and the prices o m g AMAZING. Andy and the rest of the people that work there are so friendly and nice:)

I came here for the first time and got a pedicure and gel manicure. Andy was super nice, he did a great job and I left feeling relaxed and refreshed!

Got a fill on my nails that were done elsewhere. Got my regular polish off and got gel polish. I've never had gel polish flake off. I have 2 nails that barely have gel polish left in them. I won't be returning!

Always beyond happy with my manicures! The LA Nails family are very accommodating and talented whenever my daughter or I throw a new nail design at them to do. Great price for amazing work and Lilly, Andy and Logan are always very personable!

I have never written a review for anywhere before but wow!! Probably the best pedicure I have EVER gotten. The salon was clean, Logan was quick and detailed, and my toes look great! Highly recommend.

Well established family owned/run business. The salon is clean, has a lot of open space and has put all COVID protocols in place, so I feel comfortable and safe.

Lillian and Andy and their staff are friendly, skilled professionals who take pride in their work. I’ve been very pleased with the gel manicures and pedicures I’ve gotten at LA Nails for several years now. I would definitely recommend their services. Great product; great value!

Ample parking.z

I have been going to LA Nails for years and am always so happy with my nails! They are clean, professional, do amazing work, and are incredibly friendly. They have adopted all COVID safety procedures as well to make sure your visit is stress free and safe.

I personally get acrylic manicures and Andy is FANTASTIC! He always gets my style perfectly. I am someone who is very particular about my nails so to have a place that I trust is huge for me. I have been getting my nails done by him for almost 3 years now and am never disappointed.

10/10 would always recommend!