Quick Facts About Eva Nails & Spa
Eva Nails & Spa is a place with both strengths and weaknesses, as evident from the comments provided. By analyzing these comments, we can gain insight into what makes this nail salon stand out and what areas need improvement.
Starting with the strengths, it is clear that Eva Nails & Spa has a friendly and accommodating staff. One customer mentioned that the lady who performed their manicure was nice, thorough, and added extra touches without being asked. This showcases the nail technicians' attention to detail, their ability to provide a satisfying experience for customers, and their willingness to go above and beyond to ensure customer satisfaction.
Additionally, the salon excels in nail design and artistry. One customer expressed their delight with the flower design their daughter received, emphasizing how amazing it looked. This suggests that the salon has skilled technicians who can create intricate and visually appealing designs, catering to various preferences.
The salon also receives praise for its overall quality of service. A customer mentioned that it is one of the best manicures they have ever had, expressing their love for the results and stating their intention to return. This positive feedback indicates that Eva Nails & Spa delivers excellent nail services, leaving customers satisfied and eager to come back.
Furthermore, the salon seems to have a loyal customer base. Multiple customers mentioned specific employees by name and recommended them, showcasing the expertise and professionalism of certain technicians. This suggests that the salon has built a strong reputation for providing excellent service, leading to returning customers and positive word-of-mouth referrals.
On the other hand, there are several weaknesses highlighted in the comments. The most significant complaint revolves around rude and unprofessional behavior exhibited by some staff members. One customer felt disrespected and mistreated, leading them to describe their experience as the worst they have ever had. Another customer mentioned a rude discussion and lack of apology for such behavior. These comments indicate a severe lapse in customer service and reflect poorly on the establishment as a whole.
Another issue raised is the lack of a welcoming atmosphere. One customer mentioned feeling uncomfortable and out of place due to the staff's failure to engage in social interactions beyond basic communication. While no intentional rudeness was mentioned, the lack of a friendly and welcoming environment can be off-putting to customers seeking a positive salon experience.
Lastly, a customer expressed dissatisfaction with the quality of the nails they received, deeming it the worst they have ever gotten. Though further details were not provided, this negative feedback highlights an inconsistency in the overall nail services provided by the salon.
In conclusion, Eva Nails & Spa demonstrates strengths in its friendly and thorough staff, stunning nail designs, and overall quality of service. However, there are clear weaknesses surrounding rude behavior, lack of a welcoming atmosphere, and inconsistency in the quality of nails provided. These areas require immediate attention and improvement to ensure a positive and satisfying experience for all customers.
Best TL Reviews
I called ahead and they scheduled me in 30 minutes later. The lady was very nice. She was super thorough and made sure to get every inch of my nails. She even added the tiny heart without me even asking. It’s one of the best manicures I’ve ever had. I love them! I’ll most definitely be returning! 10/10 recommend ☺️
They did an AMAZING job on my daughter's flower design she wanted on her nails
Felt like CRYING after the rude discussion!!!
NO SORRY even for this bad behavior!
I called in the manager again after all this to get the name of employee and he was rude to me on the phone, he didn't give me the name, infact started BLAMING me and saying I could do whatever I want but he'll not give me the name.
A big NO! Worst experience ever! I would not recommend this place. It's worst to step in as the employee doesn't know how to respect customers. I went there for manicure. I never had issues this bad before. This time I went for powder nails and showed a matte design to which the manager said the guy who us trying to do my nails will try. So I sat and they took good amount of time to remove my gel nail polish. Later the guy said I won't be able to do the matte thing you want. So I went to choose other colors. And he came twice to check and finally when I had made the selections he started in a scolding sound why are taking so long. Already you came late(I showed up for my appointment even in heavy rain) and now you are taking whole day to choose. I simply said why are you being rude and he again in same heavy threatening tone started saying I am not being rude you are taking a lot of time and I gave my explanation on their mistake simply you could have said at the first itself that this isn't possible, even i have work to be at! And this conversation happened in from of the manager Johnny is the name If I remember it correctly.
Anyways worst customer service and even while leaving I asked to pay for removing my gel polish to which the guy rudely said you can go.
Horrible experience.
Attached is the picture of half done job!
I absolutely love this place. They do a phenomenal job and treat you like a friend. Its a great place to go.
A while back I was going on a regular basis to get acrylics done and gel paint. I always went to Alex, he’s such a talented guy! I’d highly recommend him, the quality of his work was always excellent. Only reason I give it 4 stars instead of 5 is because of the atmosphere. I never really felt completely welcome in the shop, no one ever really spoke to me but a few words or made eye contact with me. It made me feel uncomfortable and out of place. But to clarify, no one was ever intentionally rude to me at all and pricing was always great. Only critique I have is for staff to improve social interaction with customers.
Horrible. The worst nails I’ve ever gotten.
Lilly does a great job and the atmosphere was so calm and chill , Will be back .
Best manicure in town! Johnny (the manager) does an absolutely amazing job, but the others do a great job as well. This is the place that is always my preference to go and where I refer anyone who asks. I do recommend making an appointment, because they're so good that they're always busy!
Place Pictures
Eva Nails & Spa Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 09:00 AM - 07:00 PM |
|---|---|
| Tuesday | 09:00 AM - 07:00 PM |
| Wednesday | 09:00 AM - 07:00 PM |
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 07:00 PM |
| Sunday | Closed |
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