Quick Facts About US Nails
US Nails place, based on the comments provided, has both strengths and weaknesses. It is important to note that these comments represent a range of different experiences and opinions, and not all comments may apply to every customer's experience. Nonetheless, a comprehensive analysis can be made based on the given comments.
Starting with the strengths, one customer praised a specific employee, Grace, for doing an amazing job on their nails. This highlights that US Nails place has skilled and talented employees who can provide excellent service. Another positive comment mentioned that the employees were kind and considerate, demonstrating good customer service. Additionally, it was stated that the place was clean, indicating that US Nails place prioritizes cleanliness and hygiene. Lastly, it was mentioned that the cost was reasonable, suggesting that the salon offers competitive pricing.
However, despite these strengths, US Nails place also has several weaknesses. One customer stated that they had a terrible experience with eyebrow waxing. The technician did not adhere to the customer's specific instructions, resulting in wax burns and bumps around the eyes. This highlights a lack of attention to detail and poor communication between the customer and the staff. The customer also mentioned that the employees did not take accountability for their mistakes and argue with them, leading to a negative experience. This indicates a lack of customer service and professionalism.
Another negative comment mentioned that the salon was small and felt unclean. This suggests that the salon may not be adequately maintained, potentially leading to an unpleasant environment for customers. Additionally, it was stated that there were not many color options for gel manicures, indicating a limited range of choices compared to other nail salons in the area. This can be seen as a disadvantage for customers who prefer more variety in their nail services.
Furthermore, it was mentioned that the water used for the pedicure was lukewarm and the technician did not let the customer's feet soak for an appropriate amount of time. This shows a lack of attention to customer comfort and satisfaction. The comment also mentioned that the technician was new and worked slowly, indicating a lack of experience and confidence. The customer also noted that the technician took longer than usual for a pedicure and did not thank them for their business. These observations suggest a lack of efficiency and professionalism.
Another negative comment criticized the quality of nails done at US Nails place, mentioning that the nails broke easily and were of poor quality. This highlights a lack of attention to durability and long-lasting results. It was also mentioned that the salon itself was considered disgusting, further emphasizing concerns about cleanliness and hygiene.
In summary, US Nails place has both strengths and weaknesses. The strengths include skilled employees who can provide excellent results, kind and considerate staff, a focus on cleanliness, and reasonable pricing. However, the weaknesses include a lack of attention to customer instructions, poor communication and customer service, a small and unclean salon environment, limited color options, inadequate customer comfort, slow service, lack of professionalism, and poor quality nails. These weaknesses indicate areas that US Nails place can improve upon to enhance the customer experience and compete effectively with other nail salons in the area.
Best TL Reviews
Went in to get my eyebrows waxed. I usually get them waxed every 3 weeks to a month. I specifically tell every place I’ve ever been exactly how I want my eyebrows. I told the lady who assisted me several times that I did NOT want her to wax the middle of my brow. I told her I wanted a high arch. Not scary high but at least to MY liking! She put numerous wax strips in one area several times and now I have wax burns all around my eyes. I have bumps in between my eyebrows because that’s a sensitive area, reason I told her NOT to do that area. When she put the wax there I said NO NO NO NOT THERE she said okay and still put the strip on and ripped it off lmaooo. I will never EVER return to this place of business. I’m very understanding but when you can’t even take accountability and apologize for your mistakes then it becomes a problem! It was only a $10 service, I didn’t want the money back but the fact that everyone kinda closed me in and argued with me makes me regret EVER going! But hey I’m just 1 less customer ????????♀️
Went for a standard gel pedicure. Was too pricey compared to other salons I've been to (by about $10). The place is small and felt unclean. Not many colors to choose from like other nail salons in the area. Was seated pretty quickly, but the water was lukewarm. Technician didn't let my feet soak in the water long enough, but since the water soon turned cold, I was OK with that. The tools were not in their own separate sealed package like at most salons. The technician was new as I could tell by watching her that she was working slowly and not confident in her skills. Didn't speak much. Took longer than usual for a pedicure. She didn't thank me for my business. Is there any decent nail salon in Spring Hill???
Thank you so much Grace for doin an amazing job on my nails ! She gave me exactly what I wanted , took her time ! Did I mention her prices are amazing! If you want great nail service this is where it’s at!!!!!⭐️⭐️⭐️⭐️⭐️
I went there to have a Mani Pedi it was the worst experience I have ever had first of all they couldn't decide on their prices I was given three different prices second of all I told him that I was a diabetic and I have neuropathy in my feet and my legs therefore they took very little time on massaging my legs or being extra gentle with my feet third I had a acrylic set of nails done these nails look absolutely horrible I am leaving to go on vacation I spent over $82 there and it wasn't worth 10.00 by the next day the rhinestones they had glued on to my fingernails had all come off except for two not counting the fact that the shape was horrible when I tried to explain what I wanted none of them could understand me and they were rude and we're rushing, I am going to the keys to celebrate 27 years with my husband we have been together since 1986 my hands have to be photographed and this is what I'm going to get to show them. We were married in 1994 and this is what I get to show a photographer I fully expect to hear from them and if I do not I am contacting my bank and putting a stop payment or filing a dispute against him, then they had the nerve to ask for tip after all that. Here's a tip anyone looking to get your nails done stay away from us nails especially if you want them to look extremely nice or have a big event coming up. Below par doesn't even begin to explain it these people should not be in business and yet somehow it seems the worst of the worst get ahead. I will never use this place again!!! Please zoom in on pictures so you can see where rhinestones were before they fell off during the night and you'll see the holes in my nails it's truly disappointing.
I just got my nails done today there! The gentleman was awesome! I love my nails!
I couldn't be more upset with the quality of nails they do. I got my nails dipped Friday May 4th. Today may 8th my pointer finger nail completely broke off while I was putting my hair. Crappy quality nails. The inside of the salon was completely disgusting. The man who did my nals didn't even take his time completely upset. Will never be returning to this place of business
Grace is amazing with eyebrows... and Andy I follow wherever he goes! If I could give 10 stars I would!
The employees were kind and considerate. It was clean. Cost was reasonable.
I got Gel nails and Pedi with gel. 2 wks later still look great.
US Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 09:30 AM - 07:00 PM |
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| Tuesday | 09:30 AM - 07:00 PM |
| Wednesday | 09:30 AM - 07:00 PM |
| Thursday | 09:30 AM - 07:00 PM |
| Friday | 09:30 AM - 07:00 PM |
| Saturday | 09:30 AM - 07:00 PM |
| Sunday | Closed |
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Location
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