Ghada's Hair Salon

+1 313-584-3581

6609 Schaefer Rd, Dearborn, MI 48126 United States of America

Open Today: -

Quick Facts About Ghada's Hair Salon

Strengths:

1. Excellent customer service: Multiple comments mention that Ghada and her husband are extremely nice people who treat their customers like family. This creates a welcoming and friendly atmosphere in the salon.

2. Reasonable prices: Customers appreciate that Ghada's Hair Salon offers affordable prices for their services. This is a strength because it attracts customers who are looking for quality service at a reasonable cost.

3. Consistent quality: One comment states that Ghada has been consistently the best hairstylist and as a result, the customer has been going to her for over 28 years. This indicates that Ghada consistently delivers good results and maintains a high standard of service.

4. Loyalty: Another customer comment mentions that, despite moving away, they still make the effort to return to Ghada's Hair Salon. This shows that Ghada has developed a loyal customer base who are willing to travel to continue receiving her services.

5. Longevity in the industry: One comment highlights that Ghada has been in business for over 15 years. This longevity suggests that Ghada's Hair Salon has managed to sustain itself in a competitive industry, indicating its ability to adapt and meet customer needs.

Weaknesses:

1. Unprofessional behavior: Some negative comments mention instances of unprofessional behavior exhibited by Ghada and her staff. This includes being rude to customers and talking negatively about clients. Such behavior can create a negative impression and could lead to customers seeking alternative salons.

2. Cleanliness concerns: One negative comment mentions a perception of the salon being unclean. This can be detrimental to the salon's reputation and may deter potential customers from visiting.

3. Poor communication: A customer comments that Ghada did not inform them about the salon only accepting cash payments before providing the service. Lack of clear communication can lead to misunderstandings and customer dissatisfaction.

4. Rushed service: A customer states that Ghada rushed through their haircut, resulting in a subpar experience. This suggests that the salon may prioritize speed over quality, which can be off-putting for customers looking for a more thorough and personalized service.

In conclusion, Ghada's Hair Salon has several strengths, including its excellent customer service, reasonable prices, and consistent quality. The salon also benefits from customer loyalty and being established in the industry for over 15 years. However, the salon has some weaknesses, such as instances of unprofessional behavior, cleanliness concerns, poor communication, and rushed service. Addressing these weaknesses and focusing on improving the overall customer experience can help Ghada's Hair Salon maintain its positive reputation and attract more customers.

Best TL Reviews

Ghada & her husband r two of the nicest people you'll ever meet. Ghada has a eyebrow lady who is just like ghada & her husband. Their all three so sweet. Very excellent customer service!!! Very clean & they treat u as family ???? & prices r very reasonable!!! Very highly recommended!!! Keep up the great job!!!

Been going here for 15+ years. She remembers her clients, is quick but very good, and great prices. I now bring my kids here. We have tried multiple places for kids and Ghada has been consistently the best.

Ghada has been the only one to cut my hair in over 28 years, except for the time I was in a coma. ???? I’ve started out living 15 mins away from her and now I’m 90 mins away but will always return.

I am horrified by her behavior. I have been coming to this place for years but her attitude today confirmed that it would be my last time going. 44 years and 9 grandchildren? Ya right. Make sure your kids are far away from this unprofessional lady.

Absolutely appalled at the way she treated me and my mom., first of all..disgusting unclean dreadful salon..the owner does NOT know how to treat her customers with respect and does NOT inform them that its cash-only before she starts cutting. This woman does NOT know how to cut hair and does things out of her way that customers do NOT ask for. Dreadful place, I would file a complant..its crazy how this place is still open.

Ghada is incredibly rude. I can’t believe this place is still standing and that they continue to get business. It baffles me that people witness her appalling attitude and turn the other cheek. I have literally sat in the waiting area and heard her come trash talk her clients that are being prepped in the back room. Her personality is awful. Don’t even get me started with the lady that waxes. The eyebrow lady is horrendous. So blatantly rude and unpleasant. I’m astonished that people still come here. Look elsewhere there are far too many salons in Dearborn that offer a pleasant experience don’t waste your time or money here.

I honestly just come here for Fadia! She’s been doing my eyebrows for over 12 years and I don’t trust anyone else doing them! Even when she’s busy and they offer someone else I always refuse.

A $15 haircut is unbeatable in this day and age, but my reason for a 3 star rating is because Ghada rushes the entire process. This was the quickest haircut of my life, and I had long, waist length hair! I kid you not I was in and out within 5 minutes! She could’ve done a much better job if she took a little more time.