Quick Facts About Queen Nails
Queen Nails Place has received a variety of comments, both positive and negative, which provide insight into the salon's strengths and weaknesses. Analyzing these comments, it becomes evident that Queen Nails Place has certain strengths but also areas for improvement.
One of the strengths mentioned by multiple commenters is the quality of the nail artwork and services. Customers appreciate the great job done by the technicians, specifically mentioning Jessica, Jennifer, and Tee. These technicians are praised for their skills and ability to deliver satisfactory results. Reviewers have been going to Queen Nails Place for 5+ years, indicating a level of consistency in delivering a good experience. This demonstrates that the salon has built a loyal customer base through their high-quality work.
Furthermore, many commenters highlight the reasonable prices charged by Queen Nails Place. This is seen as a positive aspect, as it allows customers to receive good nail services without breaking the bank. The affordability of the salon attracts not only the reviewer but also their family members, indicating that Queen Nails Place provides value for money.
However, there are several weaknesses that are also highlighted by customers. One of the main concerns raised is the lack of cleanliness and poor environment within the salon. Multiple commenters mention that the restrooms and overall nail spa area are dirty and appear to have not been properly cleaned. This reflects poorly on the professionalism of the salon and creates a negative impression among customers. In addition, the poor ventilation in the salon is noted, which can be uncomfortable for customers, especially considering the chemical smells associated with nail treatments. This is an area that Queen Nails Place should focus on improving to enhance the overall customer experience.
Another weakness pointed out by a reviewer is the lack of proper technique during the nail treatment. The commenter mentions that the technician did not perform essential steps such as cleaning, smoothing, and clipping off dead skin. This lack of attention to detail and technique is disappointing for customers who expect a thorough and professional service. Additionally, the reviewer notes that their nails were broken during the manicure, suggesting a lack of skill and care on the technician's part. Queen Nails Place should address these issues to ensure that all technicians are properly trained and adhere to professional standards.
Additionally, the waiting period is mentioned as a negative aspect of Queen Nails Place. One customer comments on the long waiting time, which can be frustrating for individuals seeking a quick and efficient service. This may deter potential customers who value their time and prefer more prompt service. The salon should work on managing appointment times and ensuring that customers do not have to wait excessively.
Lastly, one reviewer mentioned a negative interaction with a technician who exhibited a rude attitude. This kind of behavior is highly unprofessional and can significantly impact the overall customer experience. Queen Nails Place should prioritize customer service training to ensure that all employees are polite and professional at all times.
In conclusion, while Queen Nails Place has strengths such as producing great artwork, providing reasonable prices, and cultivating a loyal customer base, it also has several weaknesses that need attention. The cleanliness of the salon, ventilation, technician techniques, waiting times, and customer service all require improvement. By addressing these areas for improvement, Queen Nails Place can enhance the overall customer experience and further establish itself as a reputable and reliable nail salon.
Best TL Reviews
My nails were awesome great artwork see is the best him and his wife keep up the good work you guys can't help but against this happy Zoe for lifeMy nails were awesome great artwork see is the best him and his wife keep up the good work you guys can't help but against this happy zoo for life Queen Gigi
I’ve been going there 5+ years
Jessica always does a great job
It’s not a glamorous place-but if you want a good job done for a reasonable price-give then a try
These guys are the best. I've been privileged to have had each of them do my nails at different times and I must say they're great. Jennifer does my pedicure and let me tell you, my feet feel brand new all the time. You can get your eyebrow and lashes done there also, I've never done it though but from what I can see they do a good job. Great job guys.
Danny is nice. The technique isn't good. A client should actually have a manicure before the other work is done. Cleaning of the nail, smoothing and clipping off dead skin. None of that was done. He didn't soak my dip coat off. He dug under the dip coat with a nail file. It didn't hurt but he broke my nails. I had to wait an hour after my dip manicure to receive a pedicure. There were only 4 techs there. The pedicure technician was nice and didn't talk to me at all (I like to relax during a Pedi) but she wasn't good at polishing my toes. The ventilation in the place is poor so if you choose this place, I suggest double masking. I chose glitter dip, pretty but not great. The clear coat is already dull and chipping. Where I am from the dip is expensive but it lasts 3 weeks before it starts chipping. I am less than four days in with one and it's just okay. I won't go there again.
Tee is great !! Love how he does my nails !! Not one cut !! Super fast too !! I'm always there every 2 or 3 weeks and my mom and daughter as well!!!!
Service is extremely poor. The waiting period is forever. I have never encounter a nails spa with this type of environment. Rest room and nail spa dirty as if it was never cleaned. Very unprofessional, I would never recommend here to no one.
Beautiful Job! 10 outta 10 would recommend to my friends and family.
I just lost 78 dollars for this and my pedicure.. she didn't do a good job and when I asked to improve it she just do it worst.. in a rude attitude is almost one day of salary woman..
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Queen Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 11:00 AM - 07:00 PM |
|---|---|
| Tuesday | 09:00 AM - 07:00 PM |
| Wednesday | 09:00 AM - 07:00 PM |
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 07:00 PM |
| Sunday | 11:00 AM - 04:00 PM |
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Location
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15. Westover Nails