Quick Facts About Westover Nails
Westover Nails Place, based on the comments above, has both strengths and weaknesses. In order to provide a comprehensive analysis, the strengths and weaknesses will be discussed below.
Strengths:
1. Friendly and welcoming staff: Multiple commenters mentioned that the staff at Westover Nails Place were friendly and provided good customer service. This positive interaction can contribute to a pleasant and satisfying experience for customers.
2. Clean environment: Several commenters praised the cleanliness of the salon, which is an important factor for customers when choosing a nail place. A clean environment shows that the establishment cares about hygiene and customer comfort.
3. Skillful technique: One commenter mentioned that the nail technician had a good skill set and was very gentle during the manicure. This indicates that the salon employs competent technicians who can provide quality services.
4. Positive previous experience: One person mentioned that their previous visit to Westover Nails Place was great, specifically praising the quality of their nails. This suggests that the salon has the potential to provide satisfactory services.
Weaknesses:
1. Unprofessional behavior and unethical practices: One commenter stated that the salon was unprofessional and engaged in unethical practices, such as overcharging and providing poor service. This raises concerns about the credibility and integrity of the salon.
2. Poor quality of services: Several commenters expressed dissatisfaction with the quality of the services provided. Complaints ranged from clumpy and old nail polish to unevenly painted nails and nails popping off shortly after the visit. These issues indicate a lack of attention to detail and poor craftsmanship.
3. Inconsistent service: Another commenter mentioned the inconsistency in service quality. While they had a positive experience during their first visit, their second visit resulted in unsatisfactory results. This inconsistency can be a significant concern for customers who are looking for reliable and consistent service.
4. Lack of communication and efficiency: One commenter mentioned that the salon had poor communication and organization. They witnessed their friend waiting for an extended period of time while other customers were being attended to, which shows a lack of efficiency and consideration for customers' time.
In conclusion, Westover Nails Place has some strengths, such as friendly staff and a clean environment, but also significant weaknesses, including unprofessional behavior, poor-quality services, inconsistency, and lack of communication. These weaknesses can greatly impact the overall customer experience and may discourage potential customers from choosing this salon.
Best TL Reviews
WARNING DO NOT USE THIS BUSINESS-very unprofessional and they will scam you. We were from out of town and got a manicure. The price in the book said $15 and was charged $20. No hand massage no lotion no hot towel. Nail polish was clearly clumpy and old. Tony had to use thinner twice on the old polish. The polish job was the worst ever. When questioned he said the clear coat will cover it. WHAT? It gets worst when the clear coat was applied it was one stripe down the middle of the nail. There was polish on the side of my fingers. WORST experience in San Antonio!
pic is from two days later.
First time here and I really enjoyed my experience. Quiet inside, lots of colors, and the gentleman was very soft with the technique. Great skill set, and I’m going back. I had the dipping done and will go back for a pedicure.
First time coming to this nail place and I was very impressed. Super friendly, clean and did such a good job on my nails. ❤️ Definitely will be returning.
Never coming here again. For starters they think French tip is half of the nail white so I ended up getting all white because apparently they can’t do a very thin French tip. A nail popped off the next day, and everyday I lost more and more. Short nails usually last me wayyyy longer than long nails and this is not even a week later. Luckily there wasn’t a wait, but I can see why. My nails were even painted very uneven .
They did my nails 2 days ago, and the polish already comes out, they charged me $42 for this ???? that’s no nice.????????????????????
“My first and last time”
Stay away!!! Horrible business!!! I went in for a fill and I came out with damage finger nails. If I would have known I would have just stayed the same.He damaged 4 of my real nails!! Look at my nails for proof. I’m in a lot of pain and all they could say is sorry! Wth. If you do not know how to do nails then why do them??I am so angry & in a lot of pain right now!! Worst mistake ever!!
My friend and I came to both do full sets & pedis. They started on my toes right away while she waited for another gentleman to become available, UNDERSTANDABLE. Then my friend sat for over an hour with her nails soaking while the other 2 employees helped MULTIPLE other people, completely ignoring the fact my friend had been waiting the entire time. I don’t recommend coming here, they didn’t communicate at all. The nail job I ended up getting was “okay” at best & my friend sat so long, she just had her old set removed.
I went to this shop 2 weeks ago and my nails were amazing. I visited the shop on Friday for a fill and a pedicure. The pedicure was amazing and always is! I sat in the chair to get my names dipped. The gentleman started of removing my polish. He left pink polish on my hands and inside my nails. When he was about finished I noticed I could see, my nails through the dip. I told him i can see spots that have no dip. I understand the nail tech was ready to go for the evening. However, my nails were horrible! The tech said he will dip them one more time. I didn't like the shape or the thickness. I walked in to get a fill and walked out still looking like I needed a fill. Spending $108.00 and the only thing I liked was my pedicure. I will not return to get my nails done.
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Westover Nails Info
Amenities
Today
Opening Hours
| Monday | 10:00 AM - 07:30 PM |
|---|---|
| Tuesday | 10:00 AM - 07:30 PM |
| Wednesday | 10:00 AM - 07:30 PM |
| Thursday | 10:00 AM - 07:30 PM |
| Friday | 10:00 AM - 07:30 PM |
| Saturday | 10:00 AM - 07:30 PM |
| Sunday | 02:00 AM - 06:30 PM |
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