Quick Facts About M & M Nails & Spa Salon 2 LLC
M & M Nails & Spa Salon 2 LLC has received a mix of positive and negative comments from customers. Here is an analysis of the strengths and weaknesses based on the feedback:
Strengths:
1. Friendliness and Conversations: Multiple customers have praised the nail technicians for being friendly and engaging in good conversation. This positive interaction helps create a comfortable and welcoming atmosphere.
2. Cleanliness and Sanitation: Several customers have pointed out that the salon is clean and well-sanitized. The presence of staff members continually cleaning stations and mopping the floor demonstrates a commitment to maintaining a hygienic environment.
3. Accommodating Customer Requests: The salon seems to prioritize fulfilling customer requests. They listen to what the clients want and deliver accordingly, as mentioned in multiple comments. This shows a customer-centric approach.
4. Consistency in Nail Services: One customer mentioned that no matter who does their nails, they always turn out perfect. This indicates a level of consistency and quality in the nail services provided by M & M Nails & Spa Salon 2 LLC.
5. Long-Term Customer Loyalty: One comment states that the customer has been coming to the salon for years and feels like family when walking in. This implies that the salon has built a loyal customer base and has succeeded in creating a positive and enduring relationship with its clients.
Weaknesses:
1. Limited Seating: One customer mentioned that the salon could use more seating for waiting customers. This indicates that the salon may struggle with accommodating all customers during peak hours, which could lead to inconvenience to some clients.
2. Inconsistent Pedicure Experience: A comment suggests that if specific instructions are not given, the quality of the pedicure may vary. This inconsistency in the pedicure experience may be a weakness for the salon, as it could lead to dissatisfaction among customers who expect a consistently high level of service.
3. Rushed Services: One customer complained that their pedicure seemed rushed. The technician did not cut the nails straight, and the customer experienced discomfort when the cuticles were being handled. This suggests that there may be instances when the salon prioritizes speed over the quality of service, leading to subpar results.
4. Lack of Attention to Detail: A negative experience involved a nail technician who did not clean up a customer's cut when they were cut during the manicure. This lack of attention to detail could result in a negative impression and dissatisfaction among customers.
Overall, M & M Nails & Spa Salon 2 LLC has several strengths that include friendly staff, cleanliness, accommodation of customer requests, consistency in nail services, and long-term customer loyalty. However, there are some weaknesses to address, such as limited seating, inconsistent pedicure experiences, rushed services, and a lack of attention to detail. By addressing these weaknesses, the salon can further enhance its reputation and customer satisfaction.
Best TL Reviews
I set an appointment for my daughter over the phone & got in right away. Her nail tech was really friendly and made good conversation.????
Everything was clean & sanitized, there were at least two people spraying down stations & mopping the floor. She did exactly what we asked for & my daughter's nails looked great! ????
The total was $48 & I believe it was well worth it.
I've been coming here for years. No matter who does my nails they're always perfect. The pedicures are good, but you have to tell them what you want. If you want dead skin removed and a rough pedicure then ask them. I completely understand why some of them barely touch you because some customers scream the minute you touch them. Each time I've still had dead skin I just let them know and they fix it. They can't fix anything unless you let them know. If you're that worried then make sure you request someone. I love coming here and will continue coming here. I feel like family when I walk in here.
I took my daughter here twice to have her nails done. Could use a little more seating for waiting customers. They did a good job on her nails and she got what she asked for. They price is good for the work done.
Absolutely love this place I've been going here for the last 6 years everybody is so nice I always feel like I have had a vacation
Terrible experience at this nail salon. The guy that did my manicure and pedicure was not pleased with the fact that I didn’t want gel or acrylic, therefore became irritable and proceeded to do a mediocre job. I only really get pedicures because I need my in grown nails properly addressed but he just did the bare minimum. He was not going to use a base coat until I brought it up and since there was another client waiting he did my whole manicure in less than 5 minutes. He cut me and didn’t even bother cleaning up the blood before applying the color. I am very disappointed and will not be coming back here ever again.
Very friendly cost 60 for A pedicure and a manicure the lady I have a little rough but they turned out pretty good I like them so I'm give them a 5 star
the guy who did my pedicure it seemed rushed he didn’t even cut my nails straight and and he was like pulling off my cuticles it hurt there were pieces of dead skin still hanging off my feet
Love the energy here.. If you're new or local honestly I highly recommend this place.. Very clean environment we didn't have to wait.. And the whole staff was amazing here.. Will be coming back I believe we found our nail ???? salon.. To everyone thank ya'll so much..
Place Pictures
M & M Nails & Spa Salon 2 LLC Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:00 AM - 07:00 PM |
|---|---|
| Tuesday | 09:00 AM - 07:00 PM |
| Wednesday | 09:00 AM - 07:00 PM |
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 07:00 PM |
| Sunday | 11:30 AM - 05:00 PM |
How to go there
Location
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