Quick Facts About Cathy Nails Spa Inc.
Cathy Nails Spa Inc. has both strengths and weaknesses based on the comments provided. In order to analyze the strengths and weaknesses, we will evaluate the salon in terms of pricing, customer service, quality of work, and overall experience.
Pricing is a significant concern for customers at Cathy Nails Spa Inc. Several comments mention that the salon is overpriced, especially considering the quality of service and results. One customer mentions being charged almost $70 for a gel manicure and pedicure, which they considered too expensive. Another customer mentions being charged $136 for basic nails and toes, which many viewers on social media deemed as extremely pricey. The high prices for services seem to be a common complaint among the customers, indicating a potential weakness of Cathy Nails Spa Inc. in terms of pricing.
Another weakness mentioned by customers is the poor customer service at the salon. Multiple comments mention negative vibes from the staff, particularly when the customer requests specific services or designs. One customer mentions feeling obligated to tip after receiving poor service, which suggests that the staff creates an uncomfortable environment for customers. Additionally, a comment mentions being left waiting for hours during the pedicure session, indicating a lack of attention and efficiency. These instances of poor customer service demonstrate a weakness for Cathy Nails Spa Inc. in terms of providing a positive experience for their clientele.
Furthermore, the quality of work at Cathy Nails Spa Inc. is also a concern. Many customers mention issues with the nail technicians' skills and attention to detail. Comments include nails not being filed straight, polish having bubbles and streaks, and even painting over cuticles. One customer mentions that their manicurist cut them multiple times during the process. Additionally, a few customers report their nails breaking shortly after getting them done, which indicates a lack of durability in the products used or the application process. These complaints raise doubts about the competence and expertise of the nail technicians at Cathy Nails Spa Inc.
However, there are some strengths highlighted by customers. One positive comment mentions that the salon is nice and clean, providing a relaxing atmosphere. This indicates that Cathy Nails Spa Inc. prioritizes cleanliness and creates a pleasant environment for customers. Additionally, a customer compliments the manicure they received, stating that their nails were still intact and dry after two hours. This indicates that the salon is capable of producing satisfactory results in some cases. However, it is worth noting that this positive feedback is countered by the complaint about the pedicure service being bare bones and lacking additional treatments like exfoliation or paraffin.
In conclusion, Cathy Nails Spa Inc. has several weaknesses based on the comments provided. The salon is criticized for being overpriced, providing poor customer service, and delivering subpar quality work. While there are some positive aspects of the salon, such as cleanliness and the ability to produce satisfactory manicures, the majority of comments highlight the weaknesses. Improvements in pricing, customer service, and the skills of the nail technicians are necessary for Cathy Nails Spa Inc. to enhance its overall performance and reputation.
Best TL Reviews
Overpriced - charged me almost $70 for gel mani and gel pedi. The lady who did my manicure cut me multiple times and then proceeded to polish my nail while it’s still bleeding. My nails weren’t filed straight, the polish had so many bubbles and streaks and she even painted over my cuticle. It’s less than a week and my gel manicure is peeling. I will not be coming back to this salon again.
i used to like coming here, even recommended my friend when we both came together and today was strange the lady didn’t know how to even put a false tip on my toe (clearly new) than it’s always negative vibes speaking another language when I say I want xxl nails, now when I said if she could mix the acrylic powder to make a certain pink color now it’s $10 more when it’s $85 already for something BASIC . after I did sign the receipt she gave me it back and pointed towards the tip section, they definitely make it seem like you’re obligated to tip after giving poor service.
UPDATE: I’m a content creator and I posted a video of me in the salon & mentioned being charged $136 for these basic nails & toes. After 100k people viewing it people mentioned it was extremely pricey for something so basic without even rinestones & I definitely WONT be returning. Definitely going to look on Instagram for nail techs since it seems like that’s where it’s at right now!
I just got my nails done this week and I've already had two nails break on me. Overpriced and terrible customer service. Do yourself a huge favor and spend your money somewhere else.
Really great experience here. The salon is nice and clean and it’s definitely a relaxing atmosphere when you are there. Nail tech did a great job on my nails (pic of manicure) and still dry and intact 2 hours later. Only complaint and why I will give this salon 4 stars is because for 28 dollars their pedicure isn’t above and beyond. It’s really bare bones and if you are charging more, you should probably exfoliate or do a paraffin. Recommend for manicure.
Horrible pricing they charge $5 to remove a gel pedicure and a charge for the length of your arclic nail I've never heard that their nail colors are horrible Do not waste your time going to this place never again
I don’t like to leave bad reviews but i got my nails done and it was nothing that i wanted and the guy didn’t even cut my nails :( he just put the acrylic nail over my real nail without cutting it which is causing me a lot of pain and my right the acrylic nails don’t even look the same on my left hand
Very expensive, poor job, and on top they make you tip them even if you are not satisfy beside they only 5 minutes pedicure ...I dont recommend this place.
Hate the fact they ask for tip They do you as fast as they can. Put u to soak and leave you there for hours
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Cathy Nails Spa Inc. Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 10:00 AM - 08:00 PM |
|---|---|
| Tuesday | 10:00 AM - 08:00 PM |
| Wednesday | 10:00 AM - 08:00 PM |
| Thursday | 10:00 AM - 08:00 PM |
| Friday | 10:00 AM - 08:00 PM |
| Saturday | 10:00 AM - 08:00 PM |
| Sunday | 10:00 AM - 07:00 PM |
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