Quick Facts About Spa Annabella
Strengths:
1. Talented nail technicians: The comment mentions that both Danny and Lisa are incredibly talented manicurists. This suggests that Spa Annabella Place has skilled professionals who can deliver exceptional nail services.
2. Attention to detail: Multiple comments highlight that the salon takes the time to ensure that clients are satisfied with their nails. The technicians are described as being attentive to details, ensuring that the nails are not bumpy or crooked. This shows a commitment to providing high-quality service.
3. Friendly and professional staff: One comment specifically mentions the friendly and professional nature of the staff. This creates a welcoming atmosphere and contributes to a positive customer service experience.
4. Relaxing ambiance: A customer mentions almost falling asleep during their visit, indicating that Spa Annabella Place provides a comfortable and relaxing environment. This can enhance the overall experience and make clients feel pampered.
5. Excellent pedicures: One customer describes their pedicure as the best they have ever had. This suggests that Spa Annabella Place excels in providing pedicure services and can deliver exceptional results.
Weaknesses:
1. Inconsistent service: One comment highlights a negative experience where the customer did not receive their requested nail technician and had to sit in multiple chairs. This suggests a lack of organization and a failure to meet customer expectations.
2. Subpar manicure: Another comment mentions a disappointing manicure experience. The nails were described as chunky and required the customer to fix them at home. Additionally, there were instances of snipping that caused irritation and bleeding. This indicates a lack of precision and attention to detail.
3. Language barrier: A customer expresses frustration with a nail technician who couldn't understand English. This can lead to miscommunication and dissatisfaction with the service received.
4. Unprofessional behavior: One comment describes inappropriate behavior by a nail technician, including flirting with a teenager and exchanging social media information. This raises concerns about the salon's professionalism and adherence to ethical standards.
5. Poor hygiene practices: A customer mentions being burned and experiencing the beginning of an infection due to dirty tools. This indicates a lack of proper sanitation procedures, which is essential for maintaining the health and safety of clients.
In conclusion, Spa Annabella Place has strengths in terms of talented nail technicians, attention to detail, friendly staff, a relaxing ambiance, and excellent pedicures. However, it also has weaknesses in terms of inconsistent service, subpar manicures, language barriers, unprofessional behavior, and poor hygiene practices. These weaknesses highlight areas that the salon needs to address in order to improve its overall service quality and customer satisfaction.
Best TL Reviews
Amazing place, been coming here for 4 years now getting my acrylics and gel manicure. ask for Danny, he’s an incredibly talented nail technician with a lovely personality. Designs shown in the photos were done by Lisa, another very talented manicurist.
These are the most perfect nails that I've ever gotten from a salon. They took their time. Made sure that I liked them. They're not bumpy. They're not crooked. My eyebrows look great. This is my new salon
I had a great customer service experience and I loved the look and color of my nails. I got the peachy number 86. The staff are friendly and professional. I almost fell asleep it was very relaxing! Definitely recommend and will come back.
This is by far the best pedicure that i have ever had!! My guy was completely awesome!! Very attentive to details and made sure my nails were perfect. My kids loved the manicures that they received also. Just an all around great place. Definitely my new favorite!
I had an appointment with a certain nail tech, waited 15 minutes. Had been seated in 3 different chairs while I was there with 2 different nail techs. I never got the person I requested. I got dip on my natural nails and I was there for 2 hours. My nails were chunky especially all of the sides with the clear coating and I ended up going home to correct it myself. I had 3 areas that had been snipped causing irritation and bleeding and my nails got hot 3 different times while he was using the dremel tool. Definitely not worth over $40.
Went to the salon to do an hombre French tip and they did such an amazing job I’m so happy with my feet
I will NEVER go there again! Got my nails gel polished n the guy(believe it was the owner) cut my nails so short that I hate them! He couldn’t understand English at all! I normally have average length nails n wanted American/French but he did the French! No one was friendly or could understand English! I’ll stick with my regular gal who’s been doing my nails for over 10 years but she had to have surgery so I had to go somewhere and Hollywood nails is a no the owner is down right rude! December I’ll be back with Meuy… thank God!
Wow! My experience is one for the books…I came in to teenagers getting their nails done. One of the nail techs started flirting with a teenager and had a coworker start taking pictures and videos of her. Then the coworker exchanged social media information with the minor. So I can say don’t send your kids in to get their nails done. As far as my nails….omfg I got the new guy. He burned me, scorched my nails and skin to the point I bled and now I have the beginning of infection because of dirty tools.
Place Pictures
Spa Annabella Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Payments
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Debit cards
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Credit cards
Today
Opening Hours
| Monday | 09:30 AM - 07:30 PM |
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| Tuesday | 09:30 AM - 07:30 PM |
| Wednesday | 09:30 AM - 07:30 PM |
| Thursday | 09:30 AM - 07:30 PM |
| Friday | 09:30 AM - 07:30 PM |
| Saturday | 09:30 AM - 06:30 PM |
| Sunday | Closed |
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