Quick Facts About O K Beauty & Fashions Outlet
In analyzing the strengths and weaknesses of O K Beauty & Fashions Outlet, it is evident from the comments provided that there are both positive and negative aspects to consider. These comments highlight different aspects of the store, such as customer service, atmosphere, product variety, and pricing. By examining each comment, we can better understand the strengths and weaknesses of O K Beauty & Fashions Outlet.
Starting with the strengths, it is clear that some customers appreciate the store's product variety and organization. One comment mentioned that there are "a lot of styles neat and well organized." This suggests that the store has a wide range of beauty supplies and that the products are displayed in an organized manner. Additionally, the store seems to have a friendly and helpful staff, as several comments mention positive customer service experiences. One comment specifically mentioned that the cashier was very helpful, going so far as to suggest that she should become a consultant for other beauty supply stores. This indicates that the staff at O K Beauty & Fashions Outlet have a strong knowledge of their products and are willing to assist customers.
Furthermore, the store appears to offer competitive pricing. One comment mentioned that they love the store's prices, suggesting that O K Beauty & Fashions Outlet provides affordable beauty supplies. Affordable pricing can attract more customers and contribute to customer loyalty.
However, despite these strengths, there are also weaknesses that were highlighted in the comments. One consistent complaint was the perceived lack of customer service. Several customers mentioned feeling watched or observed while shopping, which can contribute to an uncomfortable shopping experience. One comment specifically mentioned that they were watched by the presumed manager/owner the entire time they were in the store. This suggests a lack of trust and respect towards customers, which can drive potential customers away. Another comment mentioned poor customer service in another beauty supply store, possibly implying that O K Beauty & Fashions Outlet is the better option for customer service but still has room for improvement.
Some comments also highlighted issues with competing stores, indirectly pointing out potential weaknesses of O K Beauty & Fashions Outlet. For example, one comment mentioned a specific beauty supply store in Albany, GA that could benefit from the helpfulness and professionalism of O K Beauty & Fashions Outlet's cashier. This implies that the competition may lack knowledgeable and friendly staff, providing an opportunity for O K Beauty & Fashions Outlet to differentiate themselves by focusing on providing excellent customer service.
In summary, the strengths of O K Beauty & Fashions Outlet include a wide variety and organization of styles, competitive pricing, and positive customer service. Their weaknesses, on the other hand, include a perceived lack of trust and respect towards customers and room for improvement in customer service. By addressing these weaknesses, such as the perceived watching behavior and emphasizing their competitive pricing alongside their knowledgeable staff, O K Beauty & Fashions Outlet can maximize their strengths and attract more customers.
Best TL Reviews
Some lady with a dusty bowl cut was watching me. Will not be coming back.
Pretty good place to shop for beauty supplies
My daughter and I visited this store today, and we were obviously being watched, by the I am assuming, the manger/owner of this establishment nearly the entire time we were in the store. Treating customer in this manner for no apparent reason is one of the reason many prefer to do online purchase than to be subjected to poor customer service.
Cashier was very helpful. She should become a consultant for other beauty supply stores in Albany, GA. USA Beauty Supply on West Broad really needs help from her!!! They use profanity around customers, hold personal conversations with co-workers (while ignoring patrons waiting to pay for purchases), store is unorganized and store owners don't care about customers. The store is also overwhelmingly crowded with stuff!!!
I took my grand daughter: she got what she wanted ,and so did I
Love it alot of styles neat and well organized. People friendly everyone is helpful such much to choose from. The store in general is wonderful
Excellent customer service! Rhonda gonna help see about you. Love the atmosphere.
I love their prices and their customer service is great!!
O K Beauty & Fashions Outlet Info
Amenities
Service options
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In-store pickup
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In-store shopping
Health & safety
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Safety dividers at checkout
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Quick visit
Today
Opening Hours
| Monday | 09:00 AM - 06:00 PM |
|---|---|
| Tuesday | 09:00 AM - 06:00 PM |
| Wednesday | 09:00 AM - 06:00 PM |
| Thursday | 09:00 AM - 06:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 07:00 PM |
| Sunday | 11:00 AM - 06:00 PM |
How to go there
Location
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