Express Nails

+1 316-682-5618

6160 E 21st St N #210, Wichita, KS 67208 United States of America

Open Today: -

Quick Facts About Express Nails

Express Nails has both strengths and weaknesses based on the comments provided. It is important to consider these factors before deciding whether to visit the salon. In this analysis, we will evaluate the strengths and weaknesses of Express Nails based on the comments given.

One of the strengths mentioned is the professionalism of the staff. One customer mentioned that despite being picky and changing their base color multiple times, the staff remained professional and took their time to ensure a good result. This shows that Express Nails values customer satisfaction and maintains professionalism even in challenging situations.

Another strength is the speedy service for walk-in customers. One customer commented that they were served quickly and with great courtesy. This is important for those who may need immediate nail services and don't have an appointment. Fast service ensures that customers are accommodated efficiently.

Additionally, the low prices at Express Nails are considered a strength. One customer mentioned that the prices were very low, which can be appealing for customers looking for affordable nail services. This can be particularly advantageous for those on a tight budget.

On the other hand, there are several weaknesses that were highlighted in the comments. One recurring complaint is the lack of cleanliness at the salon. Multiple customers mentioned that the salon appeared dirty and unkempt, with smudges on glass surfaces and carts. This raises concerns about the overall hygiene and maintenance of the salon. Customers expect a clean environment when receiving nail services to ensure their safety and well-being.

Another weakness mentioned is the limited color options for dip powder nails. One customer stated that there were only around 10 colors to choose from. This lack of variety may not satisfy customers who are looking for a wide range of color options. It is essential for nail salons to offer a diverse selection to meet the preferences of their clients.

The inconsistency in service quality is also a weakness mentioned by customers. Some mentioned that they did not receive a consistent service experience, which can be frustrating for customers seeking reliable and satisfactory results. Inconsistent service quality may deter customers from returning to the salon.

Furthermore, poor customer service was mentioned as another weakness. One customer stated that their nails did not hold up despite paying for quality service. This indicates a lack of attention to detail and care in providing long-lasting nail treatments. Poor customer service can lead to negative experiences and discourage potential customers from visiting the salon.

Another weakness brought up was the behavior of some staff members. One customer specifically mentioned an "Asian lady" who they advised others to avoid. This type of unprofessional behavior tarnishes the reputation of the salon and raises concerns about the treatment of customers.

In conclusion, the strengths of Express Nails include professionalism, fast service for walk-in customers, and low prices. However, the salon has several weaknesses, including cleanliness issues, limited color options, inconsistent service quality, poor customer service, and unprofessional behavior from some staff members. These weaknesses should be taken into consideration when deciding whether to visit Express Nails.

Best TL Reviews

I was being really picky and he never complained I changed my base color about 3 times he kept professional he took his time and made sure everything looked good I would recommend!!

I'm so done with that place

1. They up the prices without a notice to their customers

2. They will NOT engage in conversation with you at all until you pay. That's when they try to be nice because they want a tip 3. They make you feel bad when you don't want shellac or what ever it's called. I never get a consistent service ever.

3. Whhhhyyyyyyyyyyyyy is the darn water so cold EVERY TIME. That's why I never go there for pedicures

4. Really I wish I could have given zero stars

I was a walk-in and was served fast and with great courtesy. The one who served me didn't keep asking if I wanted extra service, which I liked. The prices were very low. I do wonder about the cleanliness used in my service because glancing around the salon, there was evidence the proprietor was not overly particular about how clean things appeared. For example, the glass between the pedicure area and waitng area had lots of smudges, greatly needing cleaning The same with the pedicure carts. It was obvious keeping the salon neat and shiney wasn't a priorty. This makes me wonder about more important issues of caring for instruments.

I really like it when I came in there were really nice but there were kids running around and loud but no one can really control it but for my toes i really like them it's just on a able toes they didnt put enough glue and one of them are falling off already but I would go back there reall cheep on design!!!

The shop just was not clean and all the techs need to update their skills. They are stuck in 2010.

I went here bc my normal salon was closed for the holiday weekend and I had a loose nail. I use SNS powder (dip powder) nails. They have maybe 10 colors to choose from( not many) and very inexperienced on how they are to be done. They are not smoothe and level. I had to wait quite a while. The place is not sanitary. I saw the girl do someones pedi, and when another girl came in she used the same tools on her feet without cleaning. The ladies were nice though... but I wont be back.

FYI!Don't ever let the little loud mouth Asian lady do yo nails never ever! Ask for Laura or Hoh (guy)!!!!!Other then that Express Nails is good to me. They curve game on point....

Poor customer service my nails didnot hold up o i payed good money for quality nails and got cheap

Will not ever go back and will not reccomend they dont even deserve any stars